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O2 Free Sim Reviews

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Reviews and experiences from TopCashback members who have shopped with O2 Free Sim. Review this merchant

O2 Free Sim Reviews
	Requested the SIM, activated and topped it up with £15. No sign of any cashback (tracked at 0.00) but I am supposed to be receiving a free DVD from O2 for adding the £15 (not arrived as yet though). I mainly got the SIM as it means I can make free calls to our other mobile phone (which is also on O2).
	PaddyDaly \| 10 Aug 2011 Report Abuse
	I ordered a Sim in early December when there was a £10 cashback offer on Topcashback. Initially it tracked and after I activated and topped up the Sim it was eventually confirmed at £0 as Topcashback had said it would. Today the confirmed amount was updated to £5.05 instead of the expected £10.10. When I tried to report this to Topcashback I was directed to a help page that said that if you get a different amount of cashback than you expect it may be that the retailer had changed their rates and Topcashback weren't aware. Well the rate now is £5.05 but it certainly wasn't indicated as that when I placed the order. I am very disappointed - what if this occured when you were making a larger purchase with significant cashback!! I feel duped.
	Maz37 \| 17 Jan 2011 Report Abuse
	Only got 50p and it says £5.00!!
	\| 03 Jan 2011 Report Abuse
	The Mechants themselves very good and prompt but am yet to actually receive cashback from this.
	\| 08 Oct 2010 Report Abuse
	nice easy transaction
	\| 15 Sep 2010 Report Abuse
	Everytime I use it, it does not track and I have to put in a manual claim. It's not cookie related as other websites track. then they ask for an order number but they don't email that to you so there is no way of getting the cashback. When you top-up, if you do see an order number on the web page screen, make sure to take a screenshot or make a note of it.
	Sal80 \| 01 Feb 2023 Report Abuse
	I ordered this sim 13 days ago (9 business days), it was meant to arrive within 2 - 3 days. I contacted customer support via Facebook and they just said to order another one? I did however get phone calls from random phone numbers (didn't answer), but when I looked them up online, people say they were nuisance calls from a company who partner with o2 and pester you to get a contract. Not very good.
	GeenaN \| 16 Sep 2020 Report Abuse
	Never paid up yet on all the Sims I've bought from them. Why bother to offer cashback if they have no intention of paying it?
	scheissefuergehirn \| 30 Jan 2020 Report Abuse
	Have been trying for over a month to purchase £10 free sim deal. Page still loads as oops error after completing details ??
	Hellsbells64 \| 01 Sep 2019 Report Abuse
	After being transferred to O2 site and filling out form for free sim, page continuously goes to error and I cannot proceed
	Hellsbells64 \| 18 Jul 2019 Report Abuse
	was nearby impossible to get any cashback as it took almost 8 months
	phillipk1 \| 15 Jul 2019 Report Abuse
	Never got my cashback, never tracked and TCB support insist on having an order number but O2 never provided me with one when I ordered my free SIM. Very disappointed with the poor process from TCB/O2 on this
	jammasterjp \| 11 Jun 2019 Report Abuse
	Tracked at £1 rather than £5, and is now pending at £0. I can't put in a claim because it's passed 100 days. Looking at recent reviews, they've possibly stopped paying out entirely.
	CakeLadyGiggles \| 20 Jan 2019 Report Abuse
	you wont get cashback as they wont be able to find any trace of your order or activation - hmmm
	Dougdon65 \| 10 Dec 2018 Report Abuse
	Despite topping up £10 the day the sim arrived, over three months later and it's still showing as zero cashback. The system won't let me raise a claim because it's been over 100 days. The last few reviewers have also said they didn't receive the cashback.
	jeffidler \| 01 Nov 2018 Report Abuse
	Despite following all the instructions to get the cashback for the free SIM, O2 declined it saying they needed a 6/7 digit order number to trace it. The only reference I had was a much longer transaction ID and my mobile number which I gave. I contacted O2 to ask if they had a 6/7 digit order ID, but they said they don't exist, only the reference I already had. So, despite O2 admitting this order ID doesn't exist, they declined my cashback on the basis I couldn't provide it. Crazy!
	NiftyThrifty1 \| 27 Oct 2018 Report Abuse
	Doesn't track. Lodged claim and they claimed I didn't click through topcashback. I activated two sim cards, same story for both. Rubbish.
	danieller92 \| 12 Oct 2018 Report Abuse
	Shockingly bad :( Cashback never tracked properly despite making the purchase and adding a £10 topup. Don't waste your time or money
	SimonCashBack \| 04 Oct 2018 Report Abuse
	The deal was for £10.10 for activating a SIM card. I followed the rules, and eventually got £5.05 after contesting it. They got the one star for actually paying something rather than zero stars.
	Faulks88 \| 13 Jun 2018 Report Abuse
	They did not pay what was offered at the time
	martinsilson \| 12 May 2018 Report Abuse
	Declined the transaction and then sat on a missing cashback claim for 6 months before saying they couldn't trace the transaction. Incredibly poor.
	glawrie \| 19 Feb 2018 Report Abuse
	Tracked @ £0 but uplifted to £5 within a month or so but now declined. Sim has been activated and is still in use all terms have been met but no cashback forthcoming. Poor.
	markh13 \| 17 Feb 2018 Report Abuse
	Would not recommend it, topped up £10, but still declined the cashback
	sbash \| 07 Jul 2016 Report Abuse
	Waiting for my cashback for more than 5 months now !!
	vandu1990 \| 02 Aug 2015 Report Abuse
	not full cashback received, not £10, but £5
	\| 20 Jul 2015 Report Abuse

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