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LV= Home Insurance Reviews

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Dependable home cover for the place that matters most
Insurance is simple when it's me and LV=
• Home insurance from £119*
• 24-hour UK emergency helpline if you need help in a hurry
• 12-month guarantee on all repairs when you use our recommended repairer service
• Choose from our three levels of home insurance, Essentials, Home or Home Plus
* 10% of customers paid £119 or less Aug ‘22- Jan ’23


Whether you choose Essentials, Home or Home Plus, we'll protect your happy place
Cover to rebuild your home
Get up to £500,000 towards rebuilding costs with our Essentials policy, up to £1m towards rebuilding costs with our Home policy, or unlimited with Home Plus
Flexible contents cover 
Because we know one size doesn't fit all. Not sure how much stuff in your house is worth? No worries, we can help work that out for you with our contents insurance calculator.
Accidental damage cover
With our Home and Home Plus policies we cover underground cables, pipes and drains, and you'll also be covered for breakage and damage to fixtures and fittings (things like windows, toilets and baths), your mirrors and home entertainment equipment are also covered
Only one excess to pay
If you're claiming under a combined buildings and contents policy
Lock replacement
Keys lost or stolen? We’ll replace your locks so you’re safe and sound in a flash (£750 limit applied to Essentials, up to your contents limit on Home or Home Plus)

Review this merchant
LV= Home Insurance Reviews
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Waited for a long time and it moved from tracked to payable at 0. Filed an enquiry but its not looking good.
  toastiest | 19 Dec 2010 Report Abuse
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Tracked the same day and has been pending since 4th Aug then recently moved to payable at £0. Have raised with TCB as general enquiry as over 100 days old.
  toastiest | 24 Nov 2010 Report Abuse
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Absolute rubbish! Bought insurance in feb and still fighting for cashback in august!! Big con, avoid
  Tceg216 | 23 Aug 2010 Report Abuse
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Took out home insurance 11 months ago but have still not got my £30 cashback. Won't use them again.
  Cherly | 15 Jul 2010 Report Abuse
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Just bought Buildings and Contents insurance at a good price and it tracked instantly... very impressive! However I was expecting £23.10 Cashback and it only tracked at £18.90. Not sure why. I will wait and see if it changes!
  Jojaffa | 28 Jun 2014 Report Abuse
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Took out buildings cover with LV on 19/09/12. Cash back £10, a little low but premium very good. Cash back tracked within 30 minutes and was paid out 21/01/13, some 92 days later. LV have never failed to honour a cash back deal. Excellent
  STUART99 | 27 Feb 2013 Report Abuse
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Having used LV for 2 lots of car Insurance and my house Insurance for many years, I found that my claim for £20 cash back was rejected as it 'did not meet its terms and conditions'. I have claimed cash back from LV in the past with no problem. I agree with another comment that do not rely on LV to pay up if you already hold a policy with them. Buy the Insurance on the quote and any cash back is a bonus.
  Paul99 | 01 Jan 2013 Report Abuse
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nothing with car insurance and now -nothing with with house insurance...
  | 21 Oct 2011 Report Abuse
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Ordered in Feb - as of 18/06/2011 no cashback although tracked - VERY slow!
  smn198 | 18 Jun 2011 Report Abuse
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Similar experience to the previous users zero cashback but will never use LV= Home Insurance again as all my other transactions have been successful.
  rogerpjbell | 16 May 2011 Report Abuse
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An update - I have since submitted a missing cashback claim for my purchase on the 04/08/10 where it jumped from £20 to £0. This was submitted in Nov and I still have not heard a thing. In Nov the cashback was only for £10 so TCP changed my claim from 20 to 10 also. Regardless, I have not gotten anything.
  toastiest | 02 May 2011 Report Abuse
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tracked at £20 as usual but after 4 months jumped straight to payable but at £0.00 RUBBISH!!!
  hez | 08 Apr 2011 Report Abuse
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Found a home insurance quote via confused.com from LV for £190. They offer £20 cashback, so went through TopCashBack - then got a quote from LV for £220! This was within 30mins, with exactly the same details. So, go through TopCashBack and pay more. In the end, couldn't get the insurance anyway because a tiny message right at the end added a provision that I had to fit a new burglar alarm within 28 days of policy start! What a waste of time.
  shailen1 | 05 Jan 2011 Report Abuse
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very good. would recommend
  happy D | 11 Aug 2010 Report Abuse
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UPDATE on Cashback Experience 23/04/2010 13:10:00 £30 paid out on 21/07/2010 for combined home insurance.
  johntheone1234 | 22 Jul 2010 Report Abuse
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Tracked same day
  xannus | 07 Jul 2010 Report Abuse
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Tracked quickly and the documentation came through really promptly. Will update later re confirmation and payment
  mysti | 05 Jul 2010 Report Abuse
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Cashback transaction appeared the next working day no problem, 3 month validation period on cashback but still great!
  hamer | 17 Jun 2010 Report Abuse
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I find LV very quick with cashback, and prices are competetive
  Grumpy007 | 01 Jun 2010 Report Abuse
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Tracked very quickly. Would use again.
  mj33 | 27 May 2010 Report Abuse
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This was my first time, but tracked straight away and paid out at 90 days. No problems. Great Service
  Whiskeygirl | 25 May 2010 Report Abuse
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Bought Home insurance in December 2009 and tracked almost straight away but at the wrong amount of cashback. Despite numerous nudges and requests nothing appears to be happening to recitfy this. Again seems to take months for companies to even respond let alone pay the cashback.
  craigh | 21 May 2010 Report Abuse
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Quick to confirm pending cashback.
  kaffi | 16 May 2010 Report Abuse
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Took over 3 months to become confirmed with alot of nudges and messages, isn't payable for another 3 months and been told it still may not be paid???? So not very happy.
  propstar | 09 May 2010 Report Abuse
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Initially tracked as £0 but, after a missing cashback enquiry, has been changed to correct amount after a month or so. First problem I've had with LV.
  Christine_B | 29 Apr 2010 Report Abuse
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