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LV= Home Insurance Reviews

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Dependable home cover for the place that matters most
Insurance is simple when it's me and LV=
• Home insurance from £119*
• 24-hour UK emergency helpline if you need help in a hurry
• 12-month guarantee on all repairs when you use our recommended repairer service
• Choose from our three levels of home insurance, Essentials, Home or Home Plus
* 10% of customers paid £119 or less Aug ‘22- Jan ’23

Whether you choose Essentials, Home or Home Plus, we'll protect your happy place
Cover to rebuild your home
Get up to £500,000 towards rebuilding costs with our Essentials policy, up to £1m towards rebuilding costs with our Home policy, or unlimited with Home Plus
Flexible contents cover
Because we know one size doesn't fit all. Not sure how much stuff in your house is worth? No worries, we can help work that out for you with our contents insurance calculator.
Accidental damage cover
With our Home and Home Plus policies we cover underground cables, pipes and drains, and you'll also be covered for breakage and damage to fixtures and fittings (things like windows, toilets and baths), your mirrors and home entertainment equipment are also covered
Only one excess to pay
If you're claiming under a combined buildings and contents policy
Lock replacement
Keys lost or stolen? We’ll replace your locks so you’re safe and sound in a flash (£750 limit applied to Essentials, up to your contents limit on Home or Home Plus)

Review this merchant

LV= Home Insurance Reviews
	Offering cashback doesn't mean they will pay despite two cashback claims.
	Jofen100 \| 10 Aug 2021 Report Abuse
	My experience with lv is that they don't pay the amount promised.
	bradeley \| 16 Oct 2020 Report Abuse
	Cashback is stated at a certain amount, you enter into a transaction in good faith then LV subsequently decides it is going to pay it a lower rate. You raise a claim and some months down the line you are told 'tough luck, they can do want they want'. I don't suppose they particularly need my custom and they won't be getting it in future.
	Nostril \| 30 Sep 2020 Report Abuse
	Fake offer. Promises £47, then tracks at £16. No one will look at my claim for 60 days, by then it will be too late. No customer service, very unhappy.
	syorks55 \| 01 Sep 2020 Report Abuse
	Did not track and waiting for 7 months nothing yet !
	sjpettit01 \| 23 May 2020 Report Abuse
	Far too slow. Three and half months from earning cashback to payout! Would not use again.
	debbie55 \| 17 Mar 2020 Report Abuse
	I have had a policy with LV since August last year (2019), and they have yet to pay my cashback claim.
	Debs30 \| 21 Feb 2020 Report Abuse
	A really painful & lengthy experience - I will not buy LV again!
	QPRfanBideford \| 20 Jan 2020 Report Abuse
	I put a support in regarding LG ins as I never received my cashback never had any feedback
	ebettymillar \| 14 Nov 2019 Report Abuse
	Despite buying "Home insurance - combined" with £33 cashback they only paid me cashback of £15 for "Home insurance - Building OR Contents". Case opened Jan'19 & LV are ignoring my claim.
	lipseal \| 12 Sep 2019 Report Abuse
	Still waiting although cashback has been claimed
	touchthesky \| 29 Aug 2019 Report Abuse
	Have not payed me the cashback for my buildings and contents home insurance as stated. Unsatisfactory
	Rhianm \| 28 Aug 2019 Report Abuse
	Avoid. Nothing paid 11 months on. Have lodged a complaint.
	dmfand \| 28 Aug 2019 Report Abuse
	A year on and cashback "declined". No explanation and so no further custom.
	KevintheWonderhorse \| 19 Aug 2019 Report Abuse
	This is the second time I have bought from bought from LVand both times they haven’t paid the amount that was originally quoted as cash back. They are paying half the amount so it hasn’t EE.
	apigott \| 26 Jul 2019 Report Abuse
	Poor - cashback amount not honoured. Have lodged a claim still waiting several months later
	willfootball \| 13 Jul 2019 Report Abuse
	Not as advertised!
	Member170301739907 \| 21 May 2019 Report Abuse
	Very Very Poor Less than half the payout promised awarded
	burtondarren \| 07 May 2019 Report Abuse
	Cashback tracked quickly however claim was declined. Policy still active, can't see any reason for the decline which is very disappointing
	foxbox \| 16 Feb 2019 Report Abuse
	Took 8 months and then just declined - similar to others
	hyperhils \| 26 Nov 2018 Report Abuse
	Took 8 months and then just declined, don’t bother with this one
	dolphin14 \| 25 Nov 2018 Report Abuse
	Declined a valid cashback more than 100 days after purchase so I can't challenge the decline. Disappointed as it took a huge amount of time just to get to the confirmed stage. Will be shopping around next time.
	Ossifer \| 25 Nov 2018 Report Abuse
	Very poor. Did not pay out cashback despite sending accurate policy information twice. Very poor.
	cereal42 \| 07 Oct 2018 Report Abuse
	Cash back did not track. When i raised a claim LV claimed I was already a customer and that I was renewing a policy. This is inaccurate. Do not use!
	BBBD69 \| 07 Oct 2018 Report Abuse
	I had their home insurance in 2017. The purchase didn't track; it took them months to acknowledge a cash back was owing; when acknowledged it was a few £ short of what had been offered. I think it took around nine months from original transaction to payable (if reduced!) cashback.
	pss \| 23 Jun 2018 Report Abuse

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