TopCashback crowned Cashback Site of the Year again

Posted on 15 Feb 2024 Posted in  TopCashback Tips & Updates
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We’ve done it again.

Yes, that’s right, for the sixth year in a row — and the eighth time in nine years — we’ve been crowned Cashback Site of the Year at the Moneyfacts Consumer Awards.

We were presented with the prestigious award at a glittering ceremony in London on February 7th.

We are absolutely delighted to be crowned Cashback Site of the Year once again and see this as a fantastic achievement.

We were also Highly Commended in a new award called Consumer’s Choice. Consumers’ Choice is a category that crosses all product areas and comes from an additional survey run by Moneyfacts.

They seek out organisations, initiatives and innovations that have gone the extra mile and who consumers consider to have made a big impact on their finances. Once the shortlist has been decided, the results are decided by a consumer vote.

Both of these achievements are a testament to the service we provide, the hard work of every member of our team and the loyal support of our members, who helped us to win the award once again this year by voting for us.

So, from us to you, our members, thank you for helping us to be recognised as the best in our field.

After all, you’re at the heart of everything we do, with our aim being to save you as much money as possible.

TopCashback triumph at the Moneyfacts Consumer Awards 2024

What are the Moneyfacts Consumer Awards?

The Moneyfacts Consumer Awards are totally independent and combine more than 30 years of Moneyfacts’ expertise with the opinion of the all-important consumer.

By giving almost 200,000 customers a voice, the results enable Moneyfacts to distinguish companies which offer great products, alongside excellent customer service.

The 2024 Moneyfacts Consumer Awards covered a wide range of financial service categories, including mortgages, banking and insurance.

They’re known throughout the financial sector for their unique combination of independent expert analysis and comprehensive survey results.

James Brooks, Website Manager at Moneyfactscompare.co.uk, said: “Every year, we see hundreds of thousands of consumers have their say on the organisations they trust with their household, family and personal finances.

The Moneyfacts Consumer Awards recognise the banks, building societies, insurers and financial service providers that are the absolute best in their respective categories. We congratulate all the winners and those that have been commended and highly commended and thank the 250,000 consumers that shared their honest and personal views with us about the best brands for customer service during the last 12 months.”

How we triumphed

The awards shortlists were first assessed by Moneyfacts’ highly qualified research team who, using a strict set of criteria, measured each provider’s strengths and weaknesses.

Only the companies they deemed offered the best products made it onto the shortlists.

The next stage of the judging process involved Moneyfacts’ consumers survey, which sought customer service scores for each shortlisted brand.

That included feedback from you, our members, so thank you once again for your continued support. We really appreciate it.

Comments
Member411915959413922 April 2024, 20:23 How do I start earning
Hey

To help with using our site please visit our help page here https://www.topcashback.co.uk/gettingstarted/

Best wishes
Phil
Member311877931833817 April 2024, 09:16 I need to contact you it’S impossible by email or trying to lodge a claim it keeps saying a maintenance problem with a code that I didn’T save this to do with goods I bought from marks and Spencer!!!
Hey

If you are having an issue with lodging a claim please submit a support ticket on your account as our team can take a closer look to help

Best wishes
Phil
Podgoran16 April 2024, 15:19 I have done 4 purchases, and I have not received anything yet. The guys from the cashback tell me to submit a support ticket or log a complaint. I can see many negative comments, I wonder if cashback is what it says.????
Hey,

If you see no cashback track after a full seven days from purchase please lodge a missing cashback claim as our team can go through the process to bring a resolution to you

Best wishes
Phil
Shazza414 April 2024, 20:24 I've referred a friend but it's not showing on my account or my friends
Hey

For tell a friend bonuses to show it would need your friend to receive £10 of eligible payable cashback. If you have any issues please submit a support ticket on your account

Best wishes
Phil
wildatheart9 April 2024, 18:26 Congratulations everyone, great job again x
Member11179746205319 April 2024, 10:38 I dont get pay out my pounds but why?
Hey

If you are having any issues please submit a support ticket on your account as our team can take a closer look

Best wishes
Phil
Shelagh98 April 2024, 18:56 Well done guys!! Topcashback is definitely the best of the bunch.X
Jwright217 April 2024, 22:10 I have referred a friend when will I get the £40 pounds cashback it's not showing up on my account. Thanks
Hey,

Tell a friend bonuses would show when your friend has £10 of eligible payable cashback that would not include any new member or bonus offers

Best wishes
Phil
JanetBridle5 April 2024, 18:06 You advertise Cashback back on Wayfair they have declined my cashback back on a chair I bought
Hey,

If we have been declined for cashback we would advise to lodge a missing cashback claim and our team can go through the process to bring a resolution to you -Phil
barisbagis3 April 2024, 16:03 Instead of congratulating you guys, everyone is asking for their cashback..

Well done and thank you for everything.

Congratulations!
Leannerogers022 April 2024, 12:20 My £400 approx cash back savings has disappeared out my account , I haven’T withdrawn it ! Please help
Regards
Jean ward
Hi Jean

If you could please submit a support ticket on your account, reach out to us on social media or email us as we can take a closer look to help

Best wishes
Phil
Chriscor1029 March 2024, 15:28 Why is my account not tracking an y of my cashback for the last month or 6 weeks and why is there not telephone number or provision on the site to be able to tell you of this?
Christine Cordy
Hey

We do not currently have phone support and as a online company we do like to keep things online.

To help with cashback tracking please try our help page here https://www.topcashback.co.uk/help/how-can-i-make-sure-i-receive-my-cashback/

Best wishes
Phil
Sandi37328 March 2024, 08:19 How do you know when I have shopped ata store
Hey

Once you have made a purchase after clicking through our offers, it should track to your TopCashback account within seven days from the purchase date by a retailers affiliate network

Best wishes
Phil
sunny_sideup26 March 2024, 19:32 Great finance manager aid! 😁⛑️😁😁😁😁
Lukasko3822 26 March 2024, 18:38 Hi I want ask u why is my reward is pending
Hey

If you are having any issues please submit a support ticket on your account as we can take a closer look

Best wishes
Phil
sojiba402025 March 2024, 23:05 Hello , my Cashback not reached Payable,i don’T know why still long time not Reached payable, please help me, thank you.
Hey,

Our team will update accounts when we have been passed the funds from the retailer via their affiliate network which can vary in timeframe to progress.

If you have any issues please submit a support ticket on your account as we can take a closer look to help.

Best wishes
Phil
14nannyCOOL25 March 2024, 17:49 I did go to cash back when I went into boots 5 times
Member111764769225425 March 2024, 16:14 Hi I purchased 2 separate transactions through b&Q and never received any cash back
Thank you
Hey

If you do not see cashback after seven days from the purchase date, please lodge a missing cashback claim as our team can go through the process to bring a resolution to you

Best wishes
Phil
Landrover11024 March 2024, 18:31 I’Ve made 2 purchases through TopCashback and gone on to Amazon and yet I haven’T received any cash back offers what so ever. Both these transactions were made a few weeks ago so beginning to think this is a bit of a scam
Hey

If you do not see cashback after seven days from the purchase please lodge a missing cashback claim as our team can take closer look

Best wishes
Phil
Member111794996441818 March 2024, 21:33 Hi can you tell me when I will receive my cash back
Hey

We do post estimated timeframes and available tracking stats on site for members to see a rough guide on when cashback would progress. If you have any issues please drop us a support ticket and we can take a closer look -Phil
quidsin10 March 2024, 09:15 Excellent, I have been with Topcashback for many years now, congratulations on yet another win.
Member81150981704449 March 2024, 21:09 How do I get my money out
Hey

To payout payable cashback please visit the payout section of your account. If you have any issues please submit a support ticket and we can take a closer look

-Phil
Harrybrunton27 February 2024, 17:19 Tried the others, no one comes close
Don Deg27 February 2024, 15:23 New user, have completed my profile to 100% And have used the website several times but there hasn't been any cash back yet. What could be the issue?
Hi

Cashback can take up to a full seven days from the purchase date for cashback to track. If you see no cashback after this time please lodge a missing cashback claim as our team can go through the process to bring a resolution to you

Best wishes
Phil
RxElle25 February 2024, 21:11 Big ups Topcashback!

Always saving me money with no hidden charges and annoying monthly subscription fees
Slide25 February 2024, 19:55 Well done 👍 And much appreciated guys thank you.
Steejaymes25 February 2024, 13:32 👏🏻👏🏻
Keep up the good work!
SathishM23 February 2024, 16:09 Well deserved!!!
sunny_sideup23 February 2024, 15:49 Congratulations 🎉🎉👏🏻👏🏻👏🏻
I always found the customer service to be excellent. The amount of untracked claims i've opened and 7/10 times, bi get my money....Apart from Deliveroo though. They're rubbish!
satveerparkar21 February 2024, 15:27 Great to be able to get money back on your purchases.
wildatheart21 February 2024, 02:16 Congratulations xx
frkn101021 February 2024, 00:24 The best
sullys20 February 2024, 20:56 Excellent :-)
Gemma B20 February 2024, 14:13 Well deserved!!
Gaynor196120 February 2024, 13:13 Congratulations, that's amazing!
frankieamwf20 February 2024, 10:44 Congratulations
umerwaheedsh19 February 2024, 15:16 Congratulations
Nickyc197319 February 2024, 13:51 Congratulations
Such196719 February 2024, 07:51 I have earned my self extra money and brought items I would not normally buy
lk500019 February 2024, 00:41 Can't lie it's good man I got myself £230 over xmas alone so that's good.
Lorelie8818 February 2024, 15:30 Congratulations ❤️!!
GregO18 February 2024, 10:38 I allready saved over £1200 🤑
crazyrj18 February 2024, 02:00 Well done :)
Member211820334501617 February 2024, 21:52 Cool oxoxo
jokoye117 February 2024, 20:11 Congratulations! Customer service, response times, and cashback rates have always been on point from day one.
RichardandJane17 February 2024, 19:38 Brilliant - I only jumped on board in December 23 and already i've got £70 in my account - thanks a lot
reabo17 February 2024, 18:00 Well done! Defo deserved! Great customer support and always got good deals!
speedy2817 February 2024, 16:17 Well deserved! Maybe this calls for a really top TopCashback bonus to celebrate the win 🤔
durbazevs17 February 2024, 12:54 Congratulations! Keep up the good work!
wchiman17 February 2024, 08:15 Well done
Tpgooner17 February 2024, 00:37 Well done and congratulations!!!
Member129591168994516 February 2024, 18:03 I said this b4 along time ago are see u at the top and here we are 🤠 ✍️ Noted.
ehutcheon16 February 2024, 16:48 Congratulations
mrshlobo16 February 2024, 15:28 Top site and always helpful. Well done
mishal16 February 2024, 13:56 Top website great winner
camelianellie051116 February 2024, 13:23 Congratulations! I'm not surprised you are a great team and do a fantastic job. X
sueh2016 February 2024, 09:40 Congratulations to all the team
Millburnfarm16 February 2024, 07:58 Well done; but you deserve to win
et78216 February 2024, 01:03 Well done
djbarbee15 February 2024, 23:52 Well done 👏
MissCH15 February 2024, 22:52 Great news, well done!
Swchan080215 February 2024, 22:01 Congratulations guys
Jackdmetal15 February 2024, 20:13 Congrats, its well deserved. Keep up the great work 👍
Emmsa15 February 2024, 19:44 Congratulations guys 👏🏻
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