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Get up to 19% of your purchase back
when you shop with Lovehoney
Lovehoney Reviews
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Reviews and experiences from TopCashback members who have shopped with Lovehoney.
Review this merchant
Lovehoney Reviews
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Returns policy is good but most products can be found a lot cheaper elsewhere. Google the product before buying!
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| 14 Oct 2015
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Undeniably a great merchant with good customer service, BUT their cash back leaves a lot to be desired. Despite doing everything correctly I have never received anything on two transactions, one dating back to December 2013. Needs to be improved!
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Coolhaus | 15 Jun 2014
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Still waiting for cashback since November. :( I recommend the shop still though, hopefully I'll get the money eventually.
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medaala | 28 Mar 2014
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Did not track in February 2013. Have sent nudges every month for a year, and TC say they are still waiting to hear from the merchant.
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PeteC | 08 Feb 2014
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The product was good and delivery prompt. The cashback however did not track and my cash back claim has been outstanding for 2 years!
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Nitejar | 18 Mar 2012
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Took about 5 months after a manual submission and still a no go. Thankfully topcashback honoured the cashback. Wont be purchasing from them again.
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| 17 Mar 2011
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Am I the only user who's had problems? Still waiting for cashback from a year ago, never had a claim track faster than 2 months. Love the retailer so cashback is a bonus, but still, look after your customers...
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Edgar_Allan_Whoa | 05 Aug 2016
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Ordered with this merchant twice now and cashback wasn't tracked either time. Waiting for about a year for one and I'm doubtful for the other. Wont be using again
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thabai | 29 Mar 2014
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Bought in Feb 2011, still waiting for it track after 4 months!
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jonaylor | 24 Jun 2011
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made the purchase in nov 2010, 5 months and still waiting!! absolutely rubbish
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trivance | 25 Mar 2011
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Absolutely terrible experience. Chased and chased, but no payment, eventually Topcashback made a goodwill gesture themselves. Thank you.
DO NOT expect cashback if using Love Honey!
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sunnyhurst | 23 Mar 2011
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Disappointing
Made a purchase with new customer sign up, did everything correctly for them to refuse with a rubbish excuse of “Unapproved promo code/discount used”
Avoid.
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Member689437484121 | 21 Mar 2024
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still waiting
same old experience with top cashback !!! have to chase every transaction and wait months for any answer
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kevindavid | 16 Mar 2024
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TopCashback payout
I placed 2 separate orders and declined on both for cash back of just over £18, tcb member over 10 years so I’m fully aware of the tracking process, how kind of Lovehoney.
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shodanjpg | 23 Feb 2024
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No cashback on £120+ spend - rubbish!
They refused payout but I know topcashback were the referral route as I've done this many times before but on smaller spends. Suspicious that they decline when it's a bigger spent.
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Oasis55 | 03 Feb 2024
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payout consistently declined
I've used this merchant on at least three occasions over the years. Different computers, all with adblocks etc disabled and working with other merchants.
I always get cashback declined with the reason that Lovehoney couldn't confirm i clicked through topcashback.
Hope others have more luck!
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ismine9 | 05 Jan 2024
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I didn’t even want to give 1 star!
LoveHoney offer some great cash back offers, but don’t always track or pay! £64.98 order placed with the cash back offer, but didn’t get a penny and they conned me out of cash back for no reason!
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KatWil1989 | 18 Sep 2023
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They do not honer cash back!
Dont expect cash back from these you wont get it!
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PedroPeter | 07 Jun 2023
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Said Purchase did not track despite showing & allowing me to raise missing cashback claim
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125D | 03 May 2022
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Ordered £40+ worth, it didn't register, I had to claim through TC and it was added and then declined for no reason!
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neyocy | 01 Dec 2021
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Declined because I had to return a faulty item
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fazer11 | 24 Oct 2021
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almost 3 months and no cashback
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kaizen99 | 16 Mar 2021
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Declined cashback on 4 occasions. No reason given as always
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lolamancity | 25 Jan 2021
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£15 cashback declined claiming not clicked though TCB link. Utter bogus reason to avoid paying out. Never using again
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VinnyB181 | 08 May 2019
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ALWAYS decline cashback! Four separate transactions delined.
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lexbubbles | 03 Jan 2019
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