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Get up to 3% of your purchase back
when you shop with Lego.com
Lego.com Reviews
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Reviews and experiences from TopCashback members who have shopped with Lego.com.
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Lego.com Reviews
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Multiple orders track lower than they should and customer services not interested.
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TopcashLoz | 19 Jul 2022
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Used multiple times, cashback doesn't track. AVOID!!!
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Alibs089 | 17 Jul 2022
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Refused to pay, claimed few times in 8 months they said couldnt track it. Even if i didn't use any voucher codes / VPN / cookies etc.. avoid this dishonest company
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Louisechung | 07 Apr 2022
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Does not track. Opened claim with reference and is denied.
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Member588843918509 | 15 Feb 2022
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Denied cashback, opened up a claim with reference and even then was denied.
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Obsolence | 08 Feb 2022
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Pointless even trying to get cashback from a Lego purchase. I have tried for years and every single purchase doesn't track and all claims are declined.
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GazST | 08 Feb 2022
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Claimed order couldn't be tracked to TCB. Only ever visisted Lego from TCB. Like other recent reviews it seems Lego do not honour cash back claims.
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Martypants6 | 13 Jan 2022
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Not tracked, submitted claims and declined multiple of times!
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jjunaedi | 09 Jan 2022
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Tracked at the lower amount and declined my claim. £22 extra not paid. Not great when I paid for the £650 Falcon.
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jamih41 | 04 Nov 2021
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Yet again Lego declining cashback on large amount orders!
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Noddy64 | 03 Nov 2021
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Seems im not the only one to have fallen into the Lego cashback trap - dont bother using for high value purchases as it wont track and your claim will be rejected for no reason with no way to challenge
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wollo123 | 02 Nov 2021
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Didn't pay cashback.
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richardmcneill | 02 Nov 2021
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Used three times for high value items, each time it has failed to track then claim has been denied for false reasons.
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SMulford1 | 10 Aug 2021
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Absolutely furious with Lego!!! 4 purchases of over £239 in total since January this year have been declined! I always wait until the cashback is at 7% so I can get a good deal but Lego obviously doesn't like paying out over 2%. I would suggest purchasing your Lego from a site that honours cashback deals!
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Noddy64 | 24 Jun 2021
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Withholding cashback. Have fully evidenced transaction. Chasing over 6 months. Really disappointed.
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weblah | 16 Jun 2021
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I now have 5 missing cashback claims lodged with customer service! It's getting beyond a joke! I have always had my purhases tracked with Lego in the past and I have spent hundreds of pounds with this retailer recently but I am becoming increasingly frustrated with them not acknowledging my cashback.
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Noddy64 | 13 May 2021
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You were offering 10% (ex vat) cash back on Lego when I did this but you have only shown 5% (ex vat)
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dcpmicro | 23 Feb 2021
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declined. no reason for it
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ctarry | 10 Nov 2020
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"Cashback has been declined by the retailer"
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cainer | 17 Sep 2020
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AVOID! Didn’t track and manual claim refused.
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sam3000 | 12 Jun 2020
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my cashback was logged confirmed but was never paid. Poor Service
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GaryYam | 06 Feb 2020
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Several cashbacks have been declined and I still have 5x pending from Nov-Jan - its really not good enough for a so-called 'ethical' company :(
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Ramon_Nolan | 15 May 2019
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Over 4 months later and cashback still showing as pending so can't really recommend this merchant
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Ruthietoothy | 10 May 2019
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Took over 5 months to pay cashback!
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juliepritch9 | 27 Feb 2019
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