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Get up to 5.25% of your purchase back when you shop with Lego.com Join TopCashback Free
Get up to 5.25% of your purchase back
when you shop with Lego.com

Lego.com Reviews

Reviews and experiences from TopCashback members who have shopped with Lego.com. Log in to review
Lego.com Reviews
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Waiting 7 months for cash back & getting some rubbish as 'Another marketing channel was credited with the sale’. Both Lego & TopCashBack customer service are rubbish- as usual when an issue occurs!
  rafu | 15 Jul 2013 Report Abuse
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terrible service from lego re cashback. took from nov 2011 until april 2013 for them to finally decide not to pay cashback (no reason given) on goods of £120. be wary of getting cashback by using lego direct through tcb !!
  madflyinghamster | 27 May 2013 Report Abuse
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Have tried several times over a couple of days to checkout and make a purchase, however there is no secure way of doing so. Customer services were unable to assist over the telephone and technical services were 'unaware of any problems'. Useless!
  jonathan1944 | 31 Jan 2013 Report Abuse
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Now four months after estimated payment date (several more since purchase) and not a whiff of cashback. Won't be buying direct from Lego again (despite them flooding my letterbox with paper catalogues!)
  Fiendishlyclever | 08 Sep 2012 Report Abuse
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tracked quickly used a few time now and will use again
  Lesley E | 26 Apr 2012 Report Abuse
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Looks like Lego don't pay cash back on the VAT. Ordered twice in last month, lodged claim for 1st cash back, which is still to track. Second purchase has tracked, but at net of VAT amount. All cash back a bonus though. Happy with products.
  lojo | 10 Mar 2012 Report Abuse
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quick service an quality goods - i'm sure the kids will love it all
  | 17 Dec 2011 Report Abuse
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pleased with discount given.
  sassy_shopper | 17 Dec 2011 Report Abuse
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Hi Love the Lego store, but very disappointed I had to chase the cashback on 2 occassions and then didn't get what was offered. Could not be bothered wasting time chasing for the pound less they gave back just disappointed with them. You should always give what you offer.
  Ailsa40 | 14 Dec 2011 Report Abuse
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Cashback did not track correctly, but after contacting TCB they resolved this and paid the correct amount.
  missgubbins | 02 Dec 2011 Report Abuse
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I don't seem to have any luck with Lego. First purchase early in the year failed to track and claim was unsuccessful. Second purchase has so far not tracked either, so I'm not holding my breath!
  EL8 | 28 Nov 2011 Report Abuse
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Cashback did not track to begin with but after putting in a claim it showed up and cleared ready to pay quite quickly
  sparky5 | 09 Nov 2011 Report Abuse
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TERRIBLE, JUST TERRIBLE, YOU ORDER 6 MONTHS LATER AFTER SUBMITTING A MISSING CASH BACK, LEGO STATE MY ORDER NUMBER DOES NOT EXSIST EVEN THOUGH I HAVE IT IN BLACK AND WHITE WHAT THEY SENT ME!!!! £14 DOWN IN EXPECTED CASHBACK, DO YOURSELF A FAVOUR, DO NOT TRUST LEGO, NEVER BUY FROM THEM, BUY ELSEWHERE, PURE LIERS!!!!
  9102202518 | 05 Nov 2011 Report Abuse
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Excellant.
  | 30 Oct 2011 Report Abuse
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2 brilliant Christmas gifts, both at an excellent price.
  JoRo | 27 Oct 2011 Report Abuse
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Easy to use Lego web-site made for a pleasant buying experience. delivery cost offset by special offers and topcash back!
  | 20 Sep 2011 Report Abuse
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Cashback took many weeks to appear in my account and still hasn't become payable yet!
  fionamrsn | 29 Aug 2011 Report Abuse
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wasn't tracked originally, but after opening query was paid, and much more quickly than others I'd queried.
  karencraig | 07 Jun 2011 Report Abuse
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  legendarydrew | 17 Apr 2011 Report Abuse
 
No problem with tracking cashback, but be warned: they use HDNL/YODEL for deliveries

TopCashback
 
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great items and received quickly and cb tracked quickly to. thank you
  | 25 Mar 2011 Report Abuse
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very simple! tracked straight away. however still waiting for payment to come through.
  tmevans | 22 Mar 2011 Report Abuse
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Still have not received cashback payment that was supposedly "payable" on December 31. Come on, LEGO!
  | 21 Mar 2011 Report Abuse
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tracked the next day.
  awaw | 10 Mar 2011 Report Abuse
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Great lego kits, quick delivery and cashback tracked quickly.
  Allieh | 06 Mar 2011 Report Abuse
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Tracked after a couple of days - now seems to be stuck at "pending"
  balmcake | 06 Mar 2011 Report Abuse
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