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Get up to 11% of your purchase back
when you shop with Hotels.com
Hotels.com Reviews
Reviews and experiences from TopCashback members who have shopped with Hotels.com.
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Hotels.com Reviews
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Consistently generous cashback rate! I have recieved over £140 in cashback on hotel bookings and sitting very happily in bank! Recommended.
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gabriellasolis | 31 May 2013
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I received a discount code through my e-mails from Hotels.com because I have used them many times. I didn't realise that I wouldn't get cashback if I used their code. I have just booked another holiday away and have found other providers to give discount and cashback. Our advice is be careful when booking as other providers are cheaper.
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Dersmissus | 28 May 2013
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Brilliant site. I've use this, through topcashback, whenever I can. 8%-12% cashback depending on the offer, plus the site has a loyalty programme which is the equivalent to another 9% off. They also take all credit cards for no extra cost. And the prices are good anyway. The site works well and they are helpful and the cashback always tracks. It's brilliant!
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nicksbets | 18 May 2013
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have used many times, always works perfectly
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alexsas | 17 May 2013
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Excellent hotel rates and cashback tracked OK. Became slightly worried after 3 months as the cashback was updated to 'not eligible' status - however - the correct amount became payable a few days later without any intervention from me.
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mmmBiscuit | 14 May 2013
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Great Site - I now use Hotels.com wherever I can due to cashback and rewards programme. Usually tracks 9 times out of 10 and good prompt payment after the stay.
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Zana711 | 12 May 2013
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Did not receive cash back - was told that I booked a hotel through the hotels.com site but cannot claim the cashback because I stayed at said hotel and said hotel was not the one offering cashback.
the deal is to use hotels.xcom not select specific hotels.
RUBBISH !!! I will never use again.
Fraudsters and con artists
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Lee_W | 04 May 2013
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Excellent rates & booking system, plus welcome rewards, I use hotels.com whenever possible
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christinapd | 01 May 2013
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Not very good, very hit and miss, had at least 3 transactions not even track
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slasherx2 | 26 Apr 2013
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received cashback 10 weeks from end of stay. not bad, not bad at all. trusted retailer.
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cain74th | 25 Apr 2013
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Booked in January for a stay in February & still nothing showing to this day. Very Poor
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Tom86h | 14 Apr 2013
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Nearly four months since the purchase and my cashback of £56 is still showing 'pending'. Really poor.
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Palli | 26 Mar 2013
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Never had any trouble with hotels or cashback. A+++++++
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peteconlon | 07 Mar 2013
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I'm not sure about Hotels.com. Their cashback has been a hassle a couple of times and they have also sent me a discount voucher with the most restrictive small print. I didn't check the small print until after the discount wasn't honoured... it all seemed a little, er, slippery!
I don't think I'll use them again.
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amcdonald1961 | 02 Mar 2013
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Tracks well, and easy to book and manage hotels all online and great reward system, I always use Hotels.com when possible.
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trevrobwhite | 25 Feb 2013
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Excellent site. I always book my hotels through them now!
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btnor | 23 Feb 2013
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Not eligible for cashback for no apparent reason. Will not be using hotels.com again as plenty others to choose from who do seem to perform.
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Kinningpark | 22 Feb 2013
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Booked hotel in June 2012 - tracked OK - stayed in Hotel Nov 2012 - confirmed - Just gone to payable Feb 2013 !
Long-winded 8 months but happy with outcome!
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sham63 | 21 Feb 2013
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I made a booking back in 20 Oct 12 and expected a cashback of around £27 which went through initially as payment but then disappeared and went to £0! I'm still waiting on topcashback to sort this out, but to no avail. Will definitely not be booking through hotels.com again and I definitely do not recommend them!
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LSL | 18 Feb 2013
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I use hotels.com to book a lot of rooms all over the world and always through topcashback. On occasion a booking may not track but as soon as I put in a claim this is always rectified. Normally bookings track within a few hours and become confirmed/payable soon after the stay (sometimes before if it is a non-refundable booking).
I have never not received a cashback payment for a booking. One word of advice, the cashback rate varies from week to week and can be anything from 8% to 15% so if you are not booking in a hurry then it is worth waiting for a higher rate.
Hotels.com also have their own loyalty rewards so it is like you get double cashback. Their customer service is excellent, the best of any company I have ever dealt with. They will go out of their way to keep their customers happy.
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nikkilorimer | 01 Feb 2013
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Did not track. Sent in a manual claim a few months ago, no response. Still waiting.
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TyelleR | 26 Jan 2013
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Have waited for more than 5 weeks after actually checking out of the hotel that was a) pre-paid b)a no-refundable booking. Still not even tracked. Beginning to think this is a bit of a scam.
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nigelsbox | 24 Jan 2013
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Great website, even better when the cashback promo is 15%! Made about 20 bookings in the last 4 months and maybe 4 of those haven't tracked (could be down to safari/chrome browser use).
Only drawback is length of time to pay out. I have stays from 3 months ago that are still awaiting payable status which seems excessive due to the nature of the product - it's not like there is any chance of the stay being refunded or cancelled after the event?!
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jen_hu9hes | 21 Jan 2013
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I have made two bookings over the last 6 months and each time I have not received my cashback - will not be using them again!
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Curbo | 21 Jan 2013
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all good no problem for me.
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steveb47 | 14 Jan 2013
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