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Get up to 12% of your purchase back
when you shop with Hotels.com
Hotels.com Reviews
Reviews and experiences from TopCashback members who have shopped with Hotels.com.
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Hotels.com Reviews
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used hotels.com quite a few times now and always fantastic at paying out also got a free night to take from them also always tracks quickly no problems at all with my bookings..
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steveb47 | 29 Sep 2013
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Cashback came thru about 8 weeks after staying in the hotel as promised.
Very good site - sometimes beaten on price but not often.
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PeteTheBeat | 20 Sep 2013
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Hotels.Com did not credit cashback with no reason given. I will not be using Hotels.com again.
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cribbage | 10 Sep 2013
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This offer is too good to be true. 7th March 2013 I purchased 1 week away for 2K @ 10% cashback. Week away was w/c 29th July 2013. Great week away, I checked out using the same card I paid with..Its now 20th August and still no sign of any money and no answer from Hotels.com, and topcashback. I wont use hotels.com again.
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coletivated | 20 Aug 2013
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Excellent cash back rate and service, I use Hotels.com all the time now for bith business and leisure. I have only experienced ne problem with them and this was due to me using a disount code. I aways make sure when clicking through to the site I get the tracked box open up, I have received over £500 in cash back in the last two years and have had 7 nights from the welcome points scheme. Excellent - keep up he good work.
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Pordy31 | 18 Aug 2013
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No cashback forthcoming and no rewards points either. Not a good experience with hotels.com. Topcashback have been stellar in trying to get them to pay up but hotels.com moved the goalposts. One snotty email winging its way to them now. It's the first and last time I endorse them. It seemed to good to be true and in my case was. Nearly £40 denied for allegedly using another search engine!!! Be careful and clear your history before visiting their site.
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katebra | 07 Aug 2013
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still waiting 5 months later to become payable. have not yet taken our break but payed in full on reservation and chose non-refundable booking, so why no payout??
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avemarie | 06 Aug 2013
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Booked with hotels.com jan-2012 for stay jul-2012. Completed stay as per their instructions. I am still waiting for their cashback (now jul-2013). Absolutely disgraceful.
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artfuldodger128 | 21 Jul 2013
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I now regularly use Hotels.com for business and leisure travel. On the couple of occasions that I had problems with the hotels booked (and it was not Hotels.com fault), their excellent customer service as investigated and responded promptly. Cashback always tracks without any problems.
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fran2112 | 17 Jun 2013
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I have now used Hotels.com twice and each time they have refused to pay me any cashback with no relevant reason.
This has also happended to a friend of mine.
AVOID AT ALL COSTS!!
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Curbo | 14 Jun 2013
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It did take a while, 6 weeks after the stay but the cashback has been paid and I cant fault the site , we got a great deal + £148 cashback so very happy, you have to have a bit of patience but they do pay up !
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jaynedales | 08 Jun 2013
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It did take a while, 6 weeks after the stay but the cashback has been paid and I cant fault the site , we got a great deal + £148 cashback so very happy, you have to have a bit of patience but they do pay up !
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jaynedales | 08 Jun 2013
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Excellent site, hotel prices are competitive and there is a price guarantee thrown in for good measure. I belong to their Loyalty scheme and only had one more night to add but it seems that 'rewards gained' only last 12 months and I was out of time. No probs though, they have always come up trumps and the cashback is a bonus. Tracked promptly.
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jenwrendorset | 31 May 2013
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Consistently generous cashback rate! I have recieved over £140 in cashback on hotel bookings and sitting very happily in bank! Recommended.
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gabriellasolis | 31 May 2013
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I received a discount code through my e-mails from Hotels.com because I have used them many times. I didn't realise that I wouldn't get cashback if I used their code. I have just booked another holiday away and have found other providers to give discount and cashback. Our advice is be careful when booking as other providers are cheaper.
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Dersmissus | 28 May 2013
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Brilliant site. I've use this, through topcashback, whenever I can. 8%-12% cashback depending on the offer, plus the site has a loyalty programme which is the equivalent to another 9% off. They also take all credit cards for no extra cost. And the prices are good anyway. The site works well and they are helpful and the cashback always tracks. It's brilliant!
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nicksbets | 18 May 2013
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have used many times, always works perfectly
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alexsas | 17 May 2013
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Excellent hotel rates and cashback tracked OK. Became slightly worried after 3 months as the cashback was updated to 'not eligible' status - however - the correct amount became payable a few days later without any intervention from me.
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mmmBiscuit | 14 May 2013
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Great Site - I now use Hotels.com wherever I can due to cashback and rewards programme. Usually tracks 9 times out of 10 and good prompt payment after the stay.
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Zana711 | 12 May 2013
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Did not receive cash back - was told that I booked a hotel through the hotels.com site but cannot claim the cashback because I stayed at said hotel and said hotel was not the one offering cashback.
the deal is to use hotels.xcom not select specific hotels.
RUBBISH !!! I will never use again.
Fraudsters and con artists
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Lee_W | 04 May 2013
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Excellent rates & booking system, plus welcome rewards, I use hotels.com whenever possible
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christinapd | 01 May 2013
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Not very good, very hit and miss, had at least 3 transactions not even track
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slasherx2 | 26 Apr 2013
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received cashback 10 weeks from end of stay. not bad, not bad at all. trusted retailer.
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cain74th | 25 Apr 2013
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Booked in January for a stay in February & still nothing showing to this day. Very Poor
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Tom86h | 14 Apr 2013
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Nearly four months since the purchase and my cashback of £56 is still showing 'pending'. Really poor.
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Palli | 26 Mar 2013
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