Get up to 11% of your purchase back when you shop with Hotels.com Join TopCashback Free
Get up to 11% of your purchase back
when you shop with Hotels.com

Hotels.com Reviews

Reviews and experiences from TopCashback members who have shopped with Hotels.com. Log in to review
Hotels.com Reviews
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I would recomend hotels.com to any one as it is easy to book and pay. I have used hotels.com on a number of occasions but this time I got money back from top cash back great.
  | 25 Feb 2012 Report Abuse
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Tracked quickly, however the merchant has declined my cashback and had to chase up for it! Still awaiting for reply- so based on that extra work I had to do to fill in missing cashback form and my time, I would say my experience with hotels.com via tcb has been less than average. I sure hope they will honour my cashback as advertised or I will seek legal action and sue them for damages to my online shopping confidence. I get so scared to click on advertisements now due to this experience!
  Jonathan_tran | 21 Feb 2012 Report Abuse
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Great retailer and good cashback that tracks well
  Lucy_Bailey | 15 Feb 2012 Report Abuse
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Very wide range of hotels in al price brackets across most of UK and abroad. Good discount rates and easy to book. Never had any problems with this company and have no hesitation is recommending.
  russrollings | 10 Feb 2012 Report Abuse
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Dissatisfied with this merchant.
  choppertastic | 06 Feb 2012 Report Abuse
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Highly recommended, the Hotel we were placed with in Fort Myers was superb.
  | 06 Feb 2012 Report Abuse
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Best cashback for the product. I did a lot of research and Hotels.com had the best choice at the best prices for a hotel in London.
  | 05 Feb 2012 Report Abuse
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Very Good
  beales88 | 05 Feb 2012 Report Abuse
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This Merchant takes too long to pay...94 days and counting. Claim submitted and still nothing.
  romobo2010 | 03 Feb 2012 Report Abuse
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Tracked within hours and I was aware the payment wouldn't be made until after the hotel stay. I waited until 3 months after the stay and still no payment. Contact TCB and within 10 days the payment was made - fantastic service from TBC. Well worth the loose change tips that I put in when I withdraw funds. A cracking rate of cashback too!
  Johnyb72 | 30 Jan 2012 Report Abuse
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Excellent cashback rates which, when coupled with the loyalty programme make this my regular website for hotel bookings.
  CandA2407 | 28 Jan 2012 Report Abuse
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Very good
  | 23 Jan 2012 Report Abuse
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Highly recommended
  bartonmx | 20 Jan 2012 Report Abuse
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My cashback was cancelled without reason...Very dissapointed!
  INA | 19 Jan 2012 Report Abuse
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Wide variety of choices given and its easy to use
  hoylehome | 19 Jan 2012 Report Abuse
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The site was easy to use and understand and clearly showed all the options for hotels available in the area. Check out was easy - unlike Expedia - I tried 10 times to check out without succeeding - then I went to this site and did it straight away!
  2608743501 | 16 Jan 2012 Report Abuse
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All tracked fine
  ksullivan | 12 Jan 2012 Report Abuse
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Quick and easy to book with hotels.com but be aware of extra charge included. At time of booking I was charged extra £26.80 and on quering this, was told it was due to over-occupancy but this was incorrect. Hotels.com customer service rang the hotel then called me back to advise the charge was incorrect & I got a refund straightway. Will certainly use them again
  geribaby | 08 Jan 2012 Report Abuse
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Great service, great cashback!
  | 06 Jan 2012 Report Abuse
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TERRIBLE, AVOID - have used hotels.com 6 times now - NEVER receive payment and all claims are "waiting for merchant". Will not use again
  barneyb123 | 03 Jan 2012 Report Abuse
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Had to chase for cashback and still waiting for confirmation from an order placed in November
  fugrat | 21 Dec 2011 Report Abuse
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Note, if you use a discount voucher they don't give cashback! And when you don't use a voucher, they still try to get out of giving cashback. Evntually I did recieve it from them, but it was an uphill struggle ...
  ozhassan | 19 Dec 2011 Report Abuse
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The transaction tracked OK and was showing up soon after the online purchase. Then, some weeks later, the amount payable turned to zero as it got to the payable status. I contacted topcashback and they investigated. Eventually the transaction was tracked down again and matched (after I had to supply proof - it was already stated in the transaction details through order number etc). Finally, months later, the transaction is showing up again ... but is right back at the first stage once more. Not impressed.
  | 14 Dec 2011 Report Abuse
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Cashback did not track initially but a short while after a claim was submitted a generous amount entered my "pending" column. Hope to receive this eventually
  lesantrobus | 07 Dec 2011 Report Abuse
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Very good
  | 05 Dec 2011 Report Abuse
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