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Hastings Direct Car Insurance Reviews

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The “price was amazing” is how one of our satisfied members described the deal they got on their car insurance from Hastings Direct. Others describe their insurance as cheap and highlight how they had received a “great insurance deal”.

The easy application process also comes in for praise in Hastings Direct Car Insurance review feedback, as does their good customer service, while one member says they were very helpful following an accident. Members are happy with the good rate of cashback offered and the fact that it is paid on time, while one was surprised to receive a reminder that cashback was payable in their account.

Hastings Direct’s four-star rating on Trustpilot is largely down to people saying such things as “cheapest on the Internet” or “brilliant and easily the cheapest by miles”. Customers are also happy with what they describe as a reasonable excess and the fact their policy includes personal accident cover, while another was delighted to get good comprehensive cover at a reasonable price with lots of extras included.

One person who left feedback says Hastings beat their renewal quote by £500, while they are also thanked for always being friendly and helpful, providing a “great price for a young driver” and for the fact it is easy to manage a policy online. Other Hastings Direct Car Insurance reviews highlight how they are great at dealing with claims and that payment was authorised within nine days of informing them of an accident, as well as them being helpful when someone wanted to make a change to their policy.

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Hastings Direct Car Insurance Reviews
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The cash back is added on going through here!! It's cheaper through comparison sites, so you don't get the cashback....
  mandii | 17 Oct 2010 Report Abuse
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These are the cheapest insurance company for me this year, and the cashback tracked very quickly Their customer telephone queue length is very long, luckily i have a lot of free minutes on my phone and just leave it on speaker until it finally gets through
  Delta9 | 01 Oct 2010 Report Abuse
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What cash back? Got the quote through this site (I wanted a few changes from my renewal quote), I am already one of their customers. It tracked after a few weeks with a £0 balance. On the site here it said there was some delay so wait. I then try to put in a request ticket with this site and it tells me it can't do anything about claims over 3 month old.
  | 27 Sep 2010 Report Abuse
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AVOID AVOID AVOID!!!!!!! After paying in full, it tracked at 0.00, pending at 0.00 then it disappeared!! Topcashbacks answer from Hastings was that another merchant has received my cashback and Hastings won't pay out twice. So they cannot do anything for me! What a con! I feel that they may pay a few but not all cashbacks, using lame excuses that you can never prove. Now an expensive insurance policy - will never use again
  poundsie | 15 Sep 2010 Report Abuse
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Tracked at zero rubbish
  Ang1961 | 20 Aug 2010 Report Abuse
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Cashback great and they were the cheapest provider beforehand. Didn't appreciate the sales call the next day to ask why I hadn't taken out various extras and then to ask how I would feel if ............. A bit threatening but worth it for £60 cashback!
  Steve_Dodd | 16 Aug 2010 Report Abuse
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Took out a policy with Hastings in April and still waiting for the cashback promise, be aware of this retailer.
  alex_keith | 12 Aug 2010 Report Abuse
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6 months later Still waiting???? Won't use them again. wase of time! top cash back don't even help! I keep giving them a nudge but no reply!! un-happy is an understatement!
  impey1973 | 04 Aug 2010 Report Abuse
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Finally managed to get a quote - Hastings have definitely now built the £58 cashback into their price as for the same car the quote on a comparison site was £202 - through cashback it was £270. It wasn't built in when I got a previous quote for another car so in this instance, then, not worth it sadly
  cabaret08 | 29 Jul 2010 Report Abuse
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I already have insurance via topcashback through this company and received cashback as promised. Got a competitive quote through a comparison site for a family member (all details ok on there). Completed the numerous pages but it stalled at the quotation stage four times saying "unable to provide quotation", even though exact same details ok on comparison siite so no reason not to insure. Wondering could they be temporarily blocking quotes via topcashback and readjusting their prices to build cashback amount in or has this offer now run out?
  cabaret08 | 27 Jul 2010 Report Abuse
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Looking at prices on comparison sites Hastings comes out really competative. But going through the TCB link and getting a quote direct from Hastings the price is about £80 more for same car/driver/excess details. This suggests they are building the £58 cash back + some more. This suddenly does not seem as good a deal...
  dell1971 | 27 Jul 2010 Report Abuse
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Quickly tracked, however a long time to wait until the payment (end of December 2010).
  Citybee | 20 Jul 2010 Report Abuse
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Clicked through for a quote after clearing cookies etc. Was cheapest, but I noticed that it said ".... quote through our partner". I am assuming this was a previous comparison website submission, so I have decided not to proceed. Just a warning to make sure it hasn't saved your details from comparison quotes.
  Trif | 19 Jul 2010 Report Abuse
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Their quote ended up £60 + more than from comparison sites. Obviously to compensate any cashback from here, Con merchants!
  trot | 13 Jul 2010 Report Abuse
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NEVER AGAIN!! I used Hastings Direct last time but will not this time around. Yes, a good amount of cashback but...IF YOU MAKE *ANY* CHANGES TO ANY OF THE DETAILS MID-POLICY (INCLUDING CHANGE OF ADDRESS!) YOU WILL BE CHARGED - EVEN IF YOU CALL BACK THE SAME DAY! When I made a claim they made me feel like the one at fault. When it turned out my mileage may increase a bit (they made me send copies of my previous MOT certificates because they wouldn't take my word for it.
  Swamps | 07 Jul 2010 Report Abuse
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Shown as tracked in 16 hours - well done so far. Bought house insurance from Aviva in early January and no sign of anything yet!
  689470532 | 07 Jul 2010 Report Abuse
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rubbish hastings £58 to £0 faster than my car do not use, have used 5 other insurance people always ben pai, not these t#iefs.
  peteandtheresa1 | 06 Jul 2010 Report Abuse
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Still waiting after buying on the 17 June for pending to go from 0.00 to 58.00. I have submitted a claim. Not very happy as this offer only just made the quote worthwile. These sites should give the customer immediate cashback if they pay in full. After all they have their money already!!!! Beginning to think this is a con. Will think twice about using these sites again.
  poundsie | 02 Jul 2010 Report Abuse
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Cashback notified within 24 hours although is not payable until end November. Am still waiting for documentation through the post after 9 days.
  Wolfie444 | 29 Jun 2010 Report Abuse
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Excellent tracking and pay out after three months as stated
  | 24 Jun 2010 Report Abuse
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Bought car insurance on the 22 nd june 2010, should be a £58 cashback but as been tracked at £0.00, not sure what has happen, but? my advice would be keep well away from this insurance company. what a con...
  nigebaby | 22 Jun 2010 Report Abuse
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Has appeared as pending, but says 0.00. Strange, i have paid in full.....will watch over the next few days. If no cashback, will cancel policy within legal time period
  poundsie | 17 Jun 2010 Report Abuse
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10 weeks since i was rewarded car ins cashback still not received it
  urbana | 16 Jun 2010 Report Abuse
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Brilliant deal excellent policy features
  Rob_C | 15 Jun 2010 Report Abuse
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very happy with hastings direct car insurance. low cost car insurance with high amount of cashback
  JULIANFUND | 10 Jun 2010 Report Abuse
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