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Get up to £20.00 of your purchase back when you shop with first direct Current Account Join TopCashback Free
Get up to £20.00 of your purchase back
when you shop with first direct Current Account

first direct Current Account Reviews

Reviews and experiences from TopCashback members who have shopped with first direct Current Account. Log in to review
first direct Current Account Reviews
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The Good and the Bad
Cash back was a slick operation.. getting online with the bank seems ridiculously difficult…
  Grandadstinks | 30 Aug 2026 Report Abuse
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Works!
I did this while it was £50. Opened in December, got paid in May. Took a while but works!
  katherinerawlings | 27 Aug 2026 Report Abuse
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Money for nothing
I got £25 for getting a first Direct account, Topcash money was in my account in a couple of days followed by email from Top cashback to remind me it was in my account. I have earned alot of money when I have purchased car insurance, Temu, eBay, etc Quick and efficient.
  anncasino | 19 Aug 2026 Report Abuse
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Great customer service
Did a switch through topcasback got paid rapidly
  justthinkpeace | 19 Aug 2026 Report Abuse
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Excellent customer service
Very personalised
  Rebecca419 | 23 Jul 2026 Report Abuse
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Doesn't track or confirm
Doesn't track or confirm cashback.
  | 15 Jul 2026 Report Abuse
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Absolutely Fantastic
clicked through the link on PC. Worried when the First Direct website insisted I open on a phone app. I've not even set up online banking security yet. The cashback appeared as payable before I'd even received my debit card and account details through the post.
  madanna69 | 25 Jun 2026 Report Abuse
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Avoid
It has been 6 months and I am still waiting on my cashback, there has been essentially no communication here and I am being told it could be another few months. Waste of time!
  Scott_nelson123 | 08 Jun 2026 Report Abuse
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Tracked fine and paid out quickly enough
Took about 6 weeks to go from confirmed to paid
  jacksmith94_ | 31 May 2026 Report Abuse
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Still no cashback
Completed this 3 months ago and now topcashback are saying it could be a minimum of another 3 months to process the claim. Looks like there's an issue with it tracking and customer service
  Hannahl169 | 13 May 2026 Report Abuse
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Still waiting for cashback months later
My cashback for a switch was confirmed in December 2025. It's now May and I'm still waiting for the cashback to be payable.
  Hannahwhtly | 11 May 2026 Report Abuse
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Fastest ever paid cashback.
First thing that the cashback amount is higher than on other website and secondly, the payout speed is the fastest ever.
  DollarKing | 05 Mar 2026 Report Abuse
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waste of time
Didnt track, likely because of having to go through the first direct app.
  Jak82 | 03 Jan 2026 Report Abuse
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6 months 2 escalations
I escalated this twice, after 4 months and 6 months and it did eventually pay out but I’m not sure how long it would have taken without me pushing TopCashback customer service to chase payout.
  Curlyq | 09 Dec 2025 Report Abuse
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Eight months and counting…
It’s been eight months and still no sign of this paying out. It’s just sat at “confirmed”. Don’t hold out for a quick payday with this one!
  JoeP1999 | 04 Dec 2025 Report Abuse
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5 months and counting...
It's been 5 months.
  Samyliz | 28 Nov 2025 Report Abuse
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no payment
5 months waiting and no payment
  Yairperez | 18 Nov 2025 Report Abuse
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Nearly 6 months and waiting....
Tracked and confirmed but sooo slow paying out, I'll have retired by this rate!
  J_Lubbock | 15 Nov 2025 Report Abuse
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First ever switch.
Just done my first ever current account switch. Cashback tracked in around 6 days. My major debits appear to have moved over smoothly and so far very happy. All in I should make £235 cashback.
  Methvs02 | 01 Nov 2025 Report Abuse
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Solid Cashback
Created my account on 21/06/25, £60 cashback available for withdraw received today (22/10/25)
  Blazatryx | 22 Oct 2025 Report Abuse
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Did not track even thoough I followed full process.
Did not track even though I followed full process. Currently sitting with Topcash "ON ICE" for more months
  Sayekm | 11 Sep 2025 Report Abuse
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Cashback became payable after 2 months.
No issues. Fantastic - thanks!
  iaincj | 04 Sep 2025 Report Abuse
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Didn't Track No Cashback
The transaction did not track despite fulfilling all the requirements. No cashback showing months later, waiting for Top cashback to chase it up. Feel cheated.
  Oliverjamesburn | 04 Sep 2025 Report Abuse
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No hassle
I followed the instructions and everything went smoothly though it took some time. Didn't need to log in anything.
  TomG | 02 Sep 2025 Report Abuse
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Delayed account switch, no welcome bonus received
You only have 45 days to complete all its requirements in order to get the bonus. But they delayed the account switch, refused to extend the qualifying period. Poor banking services offer nothing more than displaying your money as numbers.
  tintinngai | 11 Aug 2025 Report Abuse
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