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Get up to 8% of your purchase back
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Enterprise Rent-A-Car Reviews

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Reviews and experiences from TopCashback members who have shopped with Enterprise Rent-A-Car. Review this merchant
Enterprise Rent-A-Car Reviews
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Don't bother
Cash back did not track - and missing cashback claim said that TCB had not been the the last place of referral. Seems like a common problem
  jesspotts1 | 28 Jun 2023 Report Abuse
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Simply dreadful
After more than a year, yes, you read it right - more than a year, cash back still has not tracked. What a dreadful merchant and their marketing affiliate. Also, silence from TCB despite nudging pretty much every day for more than a year. Frankly, this should be zero stars. Save your time and agony - avoid.
  cashbackexpert | 17 May 2023 Report Abuse
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Useless- Cashback not tracked and waiting 5 months for a response
The cashback has still not tracked from a rental made in Mid-December. I have been waiting 5 months and they still haven't responsed. Useless, would give them 0 stars if I could.
  JimDog | 16 May 2023 Report Abuse
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3 year dispute over 2 purchases ended with the merchant refusing payment!
2 separate transactions purchased via TCB in 2020. After 3 years of TCB staff chasing up the missing cashback, the merchants refused to pay. AVOID IF YOU EXPECT TO RECEIVE CASHBACK
  Higgsy35 | 26 Apr 2023 Report Abuse
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Dreadful
Nine months and still no sign of cashback. Absolutely dreadful and unprofessional. Would not even merit one-star rating.
  cashbackexpert | 14 Mar 2023 Report Abuse
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Dragged on since 2021 and then refused cashback
Very poor. Took them more than a year to respond to my missing cashback claim on an order of over £400 and then refused it. Won't pay up so I won't use anymore. Very poor experience.
  f4monty | 12 Mar 2023 Report Abuse
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Tracked and confirmed for 13 months then declined
Tracked and confirmed for 13 months and then declined. Shocking experience.
  Mark_Emerson | 10 Feb 2023 Report Abuse
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Avoid Enterprise - waiting seven months and still no cashback
  cashbackexpert | 09 Jan 2023 Report Abuse
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Didn't track and the result of a missing cashback claim is that "TopCashback has not been identified as the last referral" so they're not going to pay up!
  rah123 | 09 Nov 2022 Report Abuse
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Retailer Enterprise rent a car :After almost 1 year still not acknowledging valid bookings and therefore avoids paying out cash backback
  Antigen123 | 13 Sep 2022 Report Abuse
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Did not pay.
  0111 | 25 Apr 2022 Report Abuse
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for some reason cashback amount = zero
  davidvickerswindsor | 03 Dec 2021 Report Abuse
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Took stupidly long to approve cashback
  Rhnsurvey | 09 Oct 2021 Report Abuse
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Declined a valid purchase with no reason given
  mps91 | 21 Sep 2021 Report Abuse
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Useless cashback experience - tired of chasing genuine purchase
  stanley1 | 22 May 2021 Report Abuse
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Similar experience to the last dozen reviews on here - had to lodge a claim for two geniune transactions (with proof provided), which then sat on pending for 12 months and then moved to decline. As 12 months passed from transaction, you then have no right to reply. Surprised that TCB are still allowing them on their site as it looks like a bit of a racket...
  pcth100 | 15 Mar 2021 Report Abuse
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the calculations are incorrect even if enterprise does not included VAT
  chuggdavis | 26 Feb 2021 Report Abuse
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I hired a van for 11th may 2020 through top cashback, to help us move house as it was during 1st lockdown and no removals were open. nearly 9 months later they decline the amount. I wont be using them again.
  Josurman | 12 Feb 2021 Report Abuse
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Cashback declined after 12 months! Waste of space these guys!
  livingstonalive | 08 Feb 2021 Report Abuse
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Took out two bookings with Enterprise for extended periods and the cashback didn't register on either occasion. Still waiting for a response months later but I don't anticipate seeing any cashback from this. 6 months later Enterprise came back to say I'd cancelled the booking... which I hadn't. The hire service is really good, but don't go with them for the cashback!
  BCl3000 | 18 Jan 2021 Report Abuse
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Been waiting over a year for cashback which they said wasn't valid when it was
  TheIronist | 13 Dec 2020 Report Abuse
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Took out two bookings with Enterprise for extended periods and the cashback didn't register on either occasion. Still waiting for a response months later but I don't anticipate seeing any cashback from this.
  BCl3000 | 06 Oct 2020 Report Abuse
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i rented several cars over a 6 month period and ALL my cashbacks got rejected for no reason whatsoever. Feel cheated.
  pinkpandacoat | 28 Jul 2020 Report Abuse
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Took far too long to get the smallest amount of cash back ridiculous
  LittleMissBusy | 07 Jul 2020 Report Abuse
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Cashback tracked okay but still pending 12 months later. So be prepared for a wait and don't depend on the cashback.
  dallardyce | 30 Dec 2019 Report Abuse
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