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Get up to 8% of your purchase back
when you shop with Enterprise Rent-A-Car

Enterprise Rent-A-Car Reviews

Reviews and experiences from TopCashback members who have shopped with Enterprise Rent-A-Car. Log in to review
Enterprise Rent-A-Car Reviews
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Paid out quickly
Was only a weekend hire so amount was not high, but paid out correct amount and in only a few weeks since hire ended.
  conormcl | 18 Sep 2024 Report Abuse
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Paid out in full
Rented 3 cars in France, had the cashback accepted and paid out over £100 in a timely manner
  Rachelhugh | 11 Aug 2024 Report Abuse
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Never pays out
If this tracks they never pay out. They take over a year to reject so you can't even make a claim. If you make a claim of an untracked order they reject that too. Awful.
  akaushal1983 | 19 Jan 2024 Report Abuse
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poor
had to open a case and chase - in the end amount awarded was less than initially shown.
  kalvin | 28 Sep 2023 Report Abuse
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CROOKS
DON'T USE THEM BASED ON CASHBACK, THEY NEVER PAY
  TheIronist | 14 Sep 2023 Report Abuse
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Good vehicle, poor tracking
I've had my payment pending for over a year and then two days ago I find out they have declined it. I hired from them using the proper system, clicked the proper links, no funny business, there's no reason at all they should decline my cashback. As a hire company they are fine but the cashback tracking is abysmal.
  sleppard | 13 Sep 2023 Report Abuse
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Don't bother
I've had an outstanding cashback claim for over 2 years, which has been rejected. Hired a car for a week long holiday through TCB, the initial claim was rejected, I supplied receipts as evidence of the hire, but Enterprise after 2 years are "standing by their original decision". No reason given for rejecting the claim, but I wouldn't bother using them for the cashback!
  BCl3000 | 15 Jul 2023 Report Abuse
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Don't bother
Cash back did not track - and missing cashback claim said that TCB had not been the the last place of referral. Seems like a common problem
  jesspotts1 | 28 Jun 2023 Report Abuse
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Simply dreadful
After more than a year, yes, you read it right - more than a year, cash back still has not tracked. What a dreadful merchant and their marketing affiliate. Also, silence from TCB despite nudging pretty much every day for more than a year. Frankly, this should be zero stars. Save your time and agony - avoid.
  cashbackexpert | 17 May 2023 Report Abuse
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Useless- Cashback not tracked and waiting 5 months for a response
The cashback has still not tracked from a rental made in Mid-December. I have been waiting 5 months and they still haven't responsed. Useless, would give them 0 stars if I could.
  JimDog | 16 May 2023 Report Abuse
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3 year dispute over 2 purchases ended with the merchant refusing payment!
2 separate transactions purchased via TCB in 2020. After 3 years of TCB staff chasing up the missing cashback, the merchants refused to pay. AVOID IF YOU EXPECT TO RECEIVE CASHBACK
  Higgsy35 | 26 Apr 2023 Report Abuse
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Dreadful
Nine months and still no sign of cashback. Absolutely dreadful and unprofessional. Would not even merit one-star rating.
  cashbackexpert | 14 Mar 2023 Report Abuse
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Dragged on since 2021 and then refused cashback
Very poor. Took them more than a year to respond to my missing cashback claim on an order of over £400 and then refused it. Won't pay up so I won't use anymore. Very poor experience.
  f4monty | 12 Mar 2023 Report Abuse
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Tracked and confirmed for 13 months then declined
Tracked and confirmed for 13 months and then declined. Shocking experience.
  Mark_Emerson | 10 Feb 2023 Report Abuse
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took almost 3-4 months to get a cashback from it. if EnterPrise can speed up the process that will be much happier.
  Michael Chum | 08 Feb 2023 Report Abuse
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Avoid Enterprise - waiting seven months and still no cashback
  cashbackexpert | 09 Jan 2023 Report Abuse
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Didn't track and the result of a missing cashback claim is that "TopCashback has not been identified as the last referral" so they're not going to pay up!
  rah123 | 09 Nov 2022 Report Abuse
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Retailer Enterprise rent a car :After almost 1 year still not acknowledging valid bookings and therefore avoids paying out cash backback
  Antigen123 | 13 Sep 2022 Report Abuse
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Did not pay.
  0111 | 25 Apr 2022 Report Abuse
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All tracked as expected, and really straight forward hire process.
  mart228 | 14 Dec 2021 Report Abuse
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for some reason cashback amount = zero
  davidvickerswindsor | 03 Dec 2021 Report Abuse
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Took stupidly long to approve cashback
  Rhnsurvey | 09 Oct 2021 Report Abuse
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Declined a valid purchase with no reason given
  mps91 | 21 Sep 2021 Report Abuse
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Useless cashback experience - tired of chasing genuine purchase
  stanley1 | 22 May 2021 Report Abuse
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Cashback with this merchant is always a hit n miss. Got declined despite valid booking
  wasim_rehman | 20 Mar 2021 Report Abuse
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