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Get up to 8% of your purchase back
when you shop with Enterprise Rent-A-Car
Enterprise Rent-A-Car Reviews
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Reviews and experiences from TopCashback members who have shopped with Enterprise Rent-A-Car.
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Enterprise Rent-A-Car Reviews
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Never pays out
If this tracks they never pay out. They take over a year to reject so you can't even make a claim. If you make a claim of an untracked order they reject that too. Awful.
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akaushal1983 | 19 Jan 2024
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poor
had to open a case and chase - in the end amount awarded was less than initially shown.
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kalvin | 28 Sep 2023
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CROOKS
DON'T USE THEM BASED ON CASHBACK, THEY NEVER PAY
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TheIronist | 14 Sep 2023
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Good vehicle, poor tracking
I've had my payment pending for over a year and then two days ago I find out they have declined it. I hired from them using the proper system, clicked the proper links, no funny business, there's no reason at all they should decline my cashback.
As a hire company they are fine but the cashback tracking is abysmal.
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sleppard | 13 Sep 2023
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Don't bother
I've had an outstanding cashback claim for over 2 years, which has been rejected. Hired a car for a week long holiday through TCB, the initial claim was rejected, I supplied receipts as evidence of the hire, but Enterprise after 2 years are "standing by their original decision". No reason given for rejecting the claim, but I wouldn't bother using them for the cashback!
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BCl3000 | 15 Jul 2023
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Don't bother
Cash back did not track - and missing cashback claim said that TCB had not been the the last place of referral. Seems like a common problem
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jesspotts1 | 28 Jun 2023
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Simply dreadful
After more than a year, yes, you read it right - more than a year, cash back still has not tracked. What a dreadful merchant and their marketing affiliate. Also, silence from TCB despite nudging pretty much every day for more than a year. Frankly, this should be zero stars.
Save your time and agony - avoid.
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cashbackexpert | 17 May 2023
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Useless- Cashback not tracked and waiting 5 months for a response
The cashback has still not tracked from a rental made in Mid-December. I have been waiting 5 months and they still haven't responsed. Useless, would give them 0 stars if I could.
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JimDog | 16 May 2023
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3 year dispute over 2 purchases ended with the merchant refusing payment!
2 separate transactions purchased via TCB in 2020. After 3 years of TCB staff chasing up the missing cashback, the merchants refused to pay.
AVOID IF YOU EXPECT TO RECEIVE CASHBACK
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Higgsy35 | 26 Apr 2023
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Dreadful
Nine months and still no sign of cashback. Absolutely dreadful and unprofessional. Would not even merit one-star rating.
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cashbackexpert | 14 Mar 2023
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Dragged on since 2021 and then refused cashback
Very poor. Took them more than a year to respond to my missing cashback claim on an order of over £400 and then refused it. Won't pay up so I won't use anymore. Very poor experience.
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f4monty | 12 Mar 2023
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Tracked and confirmed for 13 months then declined
Tracked and confirmed for 13 months and then declined. Shocking experience.
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Mark_Emerson | 10 Feb 2023
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took almost 3-4 months to get a cashback from it. if EnterPrise can speed up the process that will be much happier.
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Michael Chum | 08 Feb 2023
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Avoid Enterprise - waiting seven months and still no cashback
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cashbackexpert | 09 Jan 2023
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Didn't track and the result of a missing cashback claim is that "TopCashback has not been identified as the last referral" so they're not going to pay up!
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rah123 | 09 Nov 2022
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Retailer Enterprise rent a car :After almost 1 year still not acknowledging valid bookings and therefore avoids paying out cash backback
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Antigen123 | 13 Sep 2022
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All tracked as expected, and really straight forward hire process.
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mart228 | 14 Dec 2021
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for some reason cashback amount = zero
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davidvickerswindsor | 03 Dec 2021
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Took stupidly long to approve cashback
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Rhnsurvey | 09 Oct 2021
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Declined a valid purchase with no reason given
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mps91 | 21 Sep 2021
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Useless cashback experience - tired of chasing genuine purchase
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stanley1 | 22 May 2021
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Cashback with this merchant is always a hit n miss. Got declined despite valid booking
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wasim_rehman | 20 Mar 2021
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Similar experience to the last dozen reviews on here - had to lodge a claim for two geniune transactions (with proof provided), which then sat on pending for 12 months and then moved to decline. As 12 months passed from transaction, you then have no right to reply. Surprised that TCB are still allowing them on their site as it looks like a bit of a racket...
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pcth100 | 15 Mar 2021
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the calculations are incorrect even if enterprise does not included VAT
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chuggdavis | 26 Feb 2021
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