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Get up to 4.2% of your purchase back
when you shop with Electrical Discount UK
Electrical Discount UK Reviews
Reviews and experiences from TopCashback members who have shopped with Electrical Discount UK.
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Electrical Discount UK Reviews
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Cashback not honored - Avoid
Cashback Declined on a £3,000 Purchase — Extremely Disappointing
Very disappointing experience with Electrical Discount UK through TopCashback.
I specifically made my £3,000 TV purchase through TopCashback because of the cashback being offered. I am a long-term TopCashback user and followed exactly the same process I have successfully used many times before, yet the cashback was ultimately declined by Electrical Discount UK, costing me over £100.
I am confident the purchase was tracked correctly and I met the required conditions. Despite raising a claim, EDUK refused to honour the cashback.
What makes this particularly frustrating is that the cashback offer formed part of my decision to purchase from them in the first place. I have since seen comments from other customers reporting similar experiences, which is concerning.
Unfortunately, the TV itself also developed a major fault after just 43 days and my overall experience with Electrical Discount UK has been extremely poor.
Based on my experience, I would strongly recommend not factoring the advertised cashback into the price when deciding whether to purchase from Electrical Discount UK. If it pays, consider it a bonus — because I certainly wouldn't rely on receiving it.
I regret choosing EDUK for this purchase and would not use them again.
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roblisamia101 | 13 Aug 2026
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Great service
Applied from Topcash back. Straight forward and cash ther within a couple of days. Whole experience easy
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Member8120776831730 | 15 Oct 2024
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Did not honour cashback payment!! AVOID
I have used Top Cash Back (TCB) to buy through for 20 years so I know how the cashback tracking system works fully. I have never bought from Electrical Discount UK but as their cash back offer of 6.37% through TCB would pay me just over £30 cash back I decided for this reason to buy from them as they had the Bosch washing machine I wanted in stock. They did not honour the transaction telling TCB I had not come via that method. 100% I know I did place the order via TCB (having seen it had tracked ok) but will never do business with this dishonest company again ever! I am extremely unhappy that Electrical Discount UK do not pay up when soliciting new business via cashback sites - do not trust them go elsewhere is my recommendation. Hence 1 Star for lousy business practice.
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mistercoolkat | 05 Sep 2024
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Did not pay amount owed!
This retailer has not paid the correct amount of cashback - would not buy again and would not reccomend!
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Member297492986948 | 30 Mar 2024
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Fast cashback
Cashback received within 3 weeks of purchase
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lewie226 | 02 Mar 2023
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Cashback paid very quickly.Overall good experience with this merchant.
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Swallow | 18 Nov 2022
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Excellent my claim was processed very quickly
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Newtonsgirl | 16 Feb 2022
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Excellent my claim was processed very quickly
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Newtonsgirl | 16 Feb 2022
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Very good retailer who will go the extra mile to accommodate your needs
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kx05kru | 08 Feb 2021
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Gives cashback on Pre-VAT amount. Also gave 4.95% for a TV purchase instead of 6.6%
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gardner5000 | 19 Jan 2021
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Good service delivered on time
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georgeo5 | 04 Feb 2020
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fastest cashback i received and great value products
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leekeleeky | 16 Jun 2019
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Tracked and payable real quick.
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craigl65 | 30 Mar 2019
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Good prices, good company.
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AussieRosco | 29 Jan 2019
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Declined transactions even though I bought a new product without any other additional discounts applied
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fmiky | 19 Sep 2018
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Cashback didn't track, lodged a claim which was rejected
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Castlebinn | 11 Sep 2018
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I didn't realise how simple it would be to earn a cashback reward by purchasing my new fridge. Wonderful!
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DIble | 20 May 2018
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excellent service and fast payment of cashback
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mb1735 | 06 May 2018
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Excellent service and a good price. Couldn't fault them.
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MikeCL46 | 27 Apr 2018
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I've now bought white goods from these guys twice. Delivered within a couple of days, great customer service, great prices and cashback paid quickly.
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asjbaker | 08 Jan 2018
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web site was a little slow to respond on moving around but the purchase was easy to find and checkout and delivery procedures were fine. Slight hiotch on delivery day when the courier's details provided were incorrect bu this was put right quickly and delivery proceeded without any hitch.
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Alun1951 | 28 Nov 2017
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