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Electrical Discount UK Reviews
Reviews and experiences from TopCashback members who have shopped with Electrical Discount UK.
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Electrical Discount UK Reviews
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Cashback not honored - Avoid
Cashback Declined on a £3,000 Purchase — Extremely Disappointing
Very disappointing experience with Electrical Discount UK through TopCashback.
I specifically made my £3,000 TV purchase through TopCashback because of the cashback being offered. I am a long-term TopCashback user and followed exactly the same process I have successfully used many times before, yet the cashback was ultimately declined by Electrical Discount UK, costing me over £100.
I am confident the purchase was tracked correctly and I met the required conditions. Despite raising a claim, EDUK refused to honour the cashback.
What makes this particularly frustrating is that the cashback offer formed part of my decision to purchase from them in the first place. I have since seen comments from other customers reporting similar experiences, which is concerning.
Unfortunately, the TV itself also developed a major fault after just 43 days and my overall experience with Electrical Discount UK has been extremely poor.
Based on my experience, I would strongly recommend not factoring the advertised cashback into the price when deciding whether to purchase from Electrical Discount UK. If it pays, consider it a bonus — because I certainly wouldn't rely on receiving it.
I regret choosing EDUK for this purchase and would not use them again.
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roblisamia101 | 13 Aug 2026
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Great service
Applied from Topcash back. Straight forward and cash ther within a couple of days. Whole experience easy
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Member8120776831730 | 15 Oct 2024
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Did not honour cashback payment!! AVOID
I have used Top Cash Back (TCB) to buy through for 20 years so I know how the cashback tracking system works fully. I have never bought from Electrical Discount UK but as their cash back offer of 6.37% through TCB would pay me just over £30 cash back I decided for this reason to buy from them as they had the Bosch washing machine I wanted in stock. They did not honour the transaction telling TCB I had not come via that method. 100% I know I did place the order via TCB (having seen it had tracked ok) but will never do business with this dishonest company again ever! I am extremely unhappy that Electrical Discount UK do not pay up when soliciting new business via cashback sites - do not trust them go elsewhere is my recommendation. Hence 1 Star for lousy business practice.
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mistercoolkat | 05 Sep 2024
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Did not pay amount owed!
This retailer has not paid the correct amount of cashback - would not buy again and would not reccomend!
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Member297492986948 | 30 Mar 2024
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