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Get up to 7% of your purchase back
when you shop with Debenhams
Debenhams Reviews
Reviews and experiences from TopCashback members who have shopped with Debenhams.
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Debenhams Reviews
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very fast tracking,will definitly use again
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KEAM2710 | 04 Jan 2011
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Fantastic. Ordered items to be delivered to store. They arrived quickly, store was helpful. Received confirmation of when goods arrived by text. All very efficient.
Cashback showed quickly too and paid quickly! Bonus!
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| 04 Jan 2011
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The use of topcashback was no different than dealing direct with Debenhams and i was impressed with the no delivery charges and the extra discount i obtained. Thanks
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Angie29 | 03 Jan 2011
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Tracked straight away - excellent
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Worker | 02 Jan 2011
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Fast, free delivery and a great discount too!
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sonja | 02 Jan 2011
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Always found them to be very good
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Buster2006 | 01 Jan 2011
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I ordered some stuff, after a week i called them up where my products were, I was told they had been damaged.They wanted me to place another order with another payment.Firstly I agreed but the price would not have been the same so after 25 minutes with customer services on the phone(0844 number) I just cancelled the whole order.Really,really disappointed their service althougt the cashback experience is good, it was tracked quickly and of course never will be paid out as the order is cancelled.
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jaweb | 01 Jan 2011
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very good takes a while to come thru but good :)
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jessicaroseaustin | 01 Jan 2011
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very quickly tracked. Parcel arrived with contents weel wrapped..Would recomend this retailer to antbody
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katemarie | 31 Dec 2010
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Excellent, cashback was tracked straight away and the correct amount confirmed as payable today, this took 6 weeks. Item arrived quickly. Will use again
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Jo_graves | 31 Dec 2010
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Order came through as expected, on time, no problems and cash back has been confirmed.
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srberry | 30 Dec 2010
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debenhams is my favourite shop but their online customer service stinks!!!!!!! they are a complete nightmare!
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mikeyman | 29 Dec 2010
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some items did not arrive but debenhamsrefunded them straight away
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| 27 Dec 2010
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Really pleased with quick delivery, far better than other retailers
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| 24 Dec 2010
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Very happy with my purchases. Will use again
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romiley68 | 21 Dec 2010
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I found the website to be easy to use, the order process easy to use and the cashback was tracked in a couple of days of the delivery of my order - would definately use again!
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793191403 | 20 Dec 2010
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Easy way to earn cash back no hassel. Pay out quite quick.
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| 19 Dec 2010
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Bought a fragile item which was "display boxed" which was meant to be a gift.
Debenhams put it in a plastic bag with no protective bubble wrap or other support so the display box arrived battered and I was unable to give this as a present.
It looked like it had been kicked around!
I have since returned this for an exchange instore.
Debenhams Customer Service said "it's a busy time of year and we're forced to get things out quickly" NOT the right attitude! Other retailers manage to protectively box items that need it.
Won't be buying from them online again due to this.
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Jojo_Savvy_Shopper | 19 Dec 2010
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