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Boots Reviews

Reviews and experiences from TopCashback members who have shopped with Boots. Log in to review

Boots Reviews
	Quick Payout Really quick and easy payout. It didn't track properly so raised a claim and it was accepted, paid out in a few weeks.
	chlbro5 \| 14 Aug 2025 Report Abuse
	Boots I use boots all the time for all my toiletries , cosmetics and medical needs because it has a good assortment of choice at a good price with many special deals
	Gloria finch \| 10 Aug 2025 Report Abuse
	Infrequent Tracking I’ve got four missing cashback claims open with Boots right now, and one is 10 months old! I wouldn’t mind how rarely my purchases track with them (yet seem to be fine with nearly every other merchant) if they paid claims promptly!
	mayabx9 \| 09 Aug 2025 Report Abuse
	The wait continues - Oct 2024 purchase Purchase in October 2024, was on ice for a while and then submitted to network in Feb 2025. Nothing heard so far. Sent monthly nudges. Absolutely useless - will be the sweetest £6 I've earned...although who wants to bet they will reject it
	dogham \| 08 Aug 2025 Report Abuse
	It never tracks My purchases never seem to track, I have 5 open claims with Boots, the oldest was 10 MONTHS ago. So they are slow to deal with claims too.
	Sophieam \| 06 Aug 2025 Report Abuse
	Prompt payment Paid out a few weeks after the purchase, no issues with tracking either. A rare good retailer on this site - most don't track and don't pay!
	annagowa2 \| 04 Aug 2025 Report Abuse
	Never pay cashback i have tried through the app, website and different browsers, they never pay cashback
	Booboo528484836449 \| 25 Jul 2025 Report Abuse
	great return cash back straight away fast return cash back, great service
	Member1283378959515 \| 21 Jul 2025 Report Abuse
	They don't pay Never received cash back for large order placed in December. Just came back to check on the progress of my query on it and I see the ticket has been closed and deleted too.
	Debkkk \| 21 Jul 2025 Report Abuse
	Rarely tracks, have to raise a customer's service ticket Cashback rarely tracks, usually have to raise a ticket and wait ages for a response. If you place a large order, raising a ticket takes AGES as you have to enter each item one at a time. It's a faff, probably not worth the extra clicks to attempt to get cashback.
	natlovesrock \| 18 Jul 2025 Report Abuse
	Do not pay It’s been seven and a half months now and keep being told that Boots cashback is delayed. Will definitely not be using them again!
	TheBala \| 17 Jul 2025 Report Abuse
	Tracking 7 months on and tracking still saying waiting for retailer to respond
	my31161 \| 13 Jul 2025 Report Abuse
	Unnecessary delays to Cashback Two orders placed in 2024. Still no word on the Cashback that I'm expecting and its now July 2025. The first order was made more than 8 months ago. Don't rely on any cashback expected from Boots.
	MikeR50 \| 07 Jul 2025 Report Abuse
	great shopping always some good deals
	janemike77 \| 06 Jul 2025 Report Abuse
	Boots Love boots for all my beauty and medical needs
	Gloria finch \| 03 Jul 2025 Report Abuse
	Been waiting since before Christmas I made 2 orders at boots before Christmas, quite big orders think I should be receiving bout £30sh in cashback. Been chasing ever since and still nothing, it’s July 1st 2mo. Topcashback doing nothing to help either
	trace82 \| 30 Jun 2025 Report Abuse
	All good I’ve made quite a few purchases from Boots via TCB and I find them very reliable. They have declined a couple, when it was right to do so, and all others paid no problem, usually within a couple of months.
	Annamac66 \| 29 Jun 2025 Report Abuse
	Constantly chasing This merchant frequently seems not to track purchase and when it does, it takes a lot of chasing to receive a paltry amount.
	Jayneyfish \| 29 Jun 2025 Report Abuse
	Waste of time! Never tracks, then have to wait 45 days for a claim to even be submitted.
	dcanais \| 28 Jun 2025 Report Abuse
	Never tracks Why do boots never track ? I've just spent over £80 and once again it doesn't track ,waste of time
	Dq64 \| 27 Jun 2025 Report Abuse
	Never tracked Boots has never tracked for me, not a single transaction, which have been many! Top cashback doesn’t seem to care.
	RachelMac94 \| 27 Jun 2025 Report Abuse
	Never tracks I have had to submit claims nine times in the last 12 months, six of the claims are still waiting for a response. I am not sure why Boots is still on TCB
	Ionawr \| 27 Jun 2025 Report Abuse
	Something's changed... the last 3 purchases ive had problems. 2 didnt track at all, and the last one didnt track the correct value. these seem to be new issues as ive been buying the usual stuff from boots for ages now.
	erindawber \| 24 Jun 2025 Report Abuse
	Still waiting - October 2024 claim Submitted my cashback on 7 October 2024...still waiting. For a huge £6 cashback. Why is boots on this platform.
	dogham \| 23 Jun 2025 Report Abuse
	Cashback never tracks As title, I always have to raise a support ticket and wait months, as the cashback never tracks automatically. Hugely frustrating, as their website is also clunky and awful, and I only persist for saving money, but it's rarely worth it in terms of time spent chasing/struggling with the website vs money saved.
	ELC93 \| 22 Jun 2025 Report Abuse

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