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when you shop with Boots
Boots Reviews
Reviews and experiences from TopCashback members who have shopped with Boots.
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Boots Reviews
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Waste of time!
Never tracks, then have to wait 45 days for a claim to even be submitted.
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dcanais | 28 Jun 2025
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Never tracks
Why do boots never track ? I've just spent over £80 and once again it doesn't track ,waste of time
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Dq64 | 27 Jun 2025
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Never tracked
Boots has never tracked for me, not a single transaction, which have been many! Top cashback doesn’t seem to care.
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RachelMac94 | 27 Jun 2025
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Never tracks
I have had to submit claims nine times in the last 12 months, six of the claims are still waiting for a response. I am not sure why Boots is still on TCB
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Ionawr | 27 Jun 2025
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Something's changed...
the last 3 purchases ive had problems. 2 didnt track at all, and the last one didnt track the correct value. these seem to be new issues as ive been buying the usual stuff from boots for ages now.
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erindawber | 24 Jun 2025
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Still waiting - October 2024 claim
Submitted my cashback on 7 October 2024...still waiting. For a huge £6 cashback. Why is boots on this platform.
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dogham | 23 Jun 2025
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Cashback never tracks
As title, I always have to raise a support ticket and wait months, as the cashback never tracks automatically. Hugely frustrating, as their website is also clunky and awful, and I only persist for saving money, but it's rarely worth it in terms of time spent chasing/struggling with the website vs money saved.
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ELC93 | 22 Jun 2025
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Extremely Slow
Whenever I use the link for Boots, it never shows in my earnings list and I always have to submit a claim and then give it a nudge. It is extremely slow in paying out but isi does usually, the last payment I received was in March for an order placed in August the previous year a time span of 7 months
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Dauntey | 19 Jun 2025
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Don't even bother
Three cashback fails in over six months. Didn't even track so I had to follow-up and all still waiting for retailer to action. Waste of time. Had to leave one star to submit, but wouldn't even award that
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Maria08 | 17 Jun 2025
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Get them off the platform until they can honour the cashback
Have bought 4 times in the last 6 months and had to manually log each claim as they don't automatically add. All of them now sitting as 'with retailer'. Pointless them being on here if they don't pay out or even engage when questioned
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colinc88 | 13 Jun 2025
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Since last few months no longer tracks cashback on any device
Boots are a good retailer, and I use them often, but since last few months they no longer track cashback on any device. Claims do not work, Do not rely on getting cashback with boots anymore.
Disappointing.
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adrian123 | 10 Jun 2025
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cashback rate sometimes good, sometimes not, take long time to get cashback
cashback rate sometimes good, sometimes not, take long time to get cashback
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worldconnectionlink | 08 Jun 2025
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Boots never honour cashback unless I put in a claim
I always have to put in a claim for my cashback with Boots -- and the claim is always successful but takes weeks to process.
Only once in the several years that I have been using Topcashback has Boots given me the earned cashback without having to put in a claim. I follow all the rules and my claims are always successful. It is very annoying to have to go through the claims process every time and wait many weeks for the cashback to be honoured. I never have problems with any other retailer.
I am a dedicated Boots shopper and this is so annoying
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SHEILASHARE | 04 Jun 2025
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Boots
Boots is great for medicine and makeup and you get cashback too
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Gloria finch | 03 Jun 2025
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Alex
They give cashback, everything is fine
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xrum | 03 Jun 2025
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Boots - Tracked as zero nothing paid
Tracked as zero nothing paid
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jenkinda | 27 May 2025
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Good
Tracks and reaches Payable stage without a long delay like some stores
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LL784 | 26 May 2025
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Never cash back
I have six more missing claim orders waiting for rebate. None of them received any feedback from Boots since November. I believe this promotion is a scam.
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hoyanlee50 | 21 May 2025
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Don't expect anything quickly, if at all!
Cashback didn't track, had to submit a claim. Still waiting to hear back after 7 months (and counting).
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laurahenery | 20 May 2025
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Always payout
Fast to payout
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mark_mackey | 19 May 2025
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I’ve given up with Boots and cashback
Boots purchases almost always do not track.
Claims made for missing cashback take months.
I’ve given up expecting any cashback from this retailer utterly pointless
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PamelaFiddes | 19 May 2025
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No cash back....doesn't track!
I've made four orders and none of them have tracked or appeared on my earnings :( have chased with top cash back but still nothing
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AlyL | 16 May 2025
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Missing product, refunds and then declines cashback
Not impressed with Boots. They mess up and fail to deliver an item, they refuse to send the item, instead, proceed to refund a small amount which results in all cashback being declined for a large order.
Will think twice before bothering doing large cashback orders with Boots - terrible communication and action.
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Baggio18 | 13 May 2025
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Did not track- still waiting 5 months on
Ridiculous to be waiting this long. Christmas gift didn’t track and TopCashback told me they had to wait 4 months before even submitting- now I have to wait another 3 months before they’ll respond. Are they hoping people will just forget if they don’t respond?!
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TheBala | 10 May 2025
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Boots
Love boots for all my medical and beauty needs and I get cashback too
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Gloria finch | 04 May 2025
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