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Get up to £9.43 of your purchase back
when you shop with Asda Groceries
Asda Groceries Reviews
Reviews and experiences from TopCashback members who have shopped with Asda Groceries.
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Asda Groceries Reviews
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Failing to give cashback
Despite continuously making my Asda orders through Topcashback, Asda is failing to acknowledge any of my shops. This has been going on for over a month now, plus the odd "declined" from Asda with no reason behind it. Have put in a claim but have been notified that this could take several months to be dealt with.
WHY is Asda still listed as giving cashback when they quite clearly often don't?
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jaydig101 | 16 Jul 2023
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Always have to make a claim
Every time i order i always have to go through the making a claim procedure. I turn off all my security and blockers and vpn's for Topcashback and Asda site but it makes no difference.
I have always gotten it in the end, but it just makes it a longer process and there is always the risk that i forget to check if it has tracked to raise the claim at all
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KingmanUK | 15 Jul 2023
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Every penny counts.
Good cash back from Asda. Don’t have to wait long too.
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SusanSimmill | 15 Jul 2023
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Still waitingggggggggg
Fnally received cashback afterhaving to chase, chase and chase again. I am still awaiting cashback on four shops. Its like trying to get money from a stone.
Not a happy experience. Other companies payout almost intantly. Why does ASDA take so long. Is there an explation?
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126TopCashBack | 14 Jul 2023
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No Click & Collect Cashback
Disappointed that Asda have removed the cashback for click & collect orders
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cavviemum | 12 Jul 2023
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Good payers
Asda has gone back to be being good and fairly quick payers again. Usually within 6 weeks.
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Samboy08 | 12 Jul 2023
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Incorrectly declining cashback
For most of the transactions, they decline the cashback and don't give a proper reason or explanation. Missing cashback claims are not resolved for long time, and ultimately will decline.
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saurabh9294 | 11 Jul 2023
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Cash back not tracked on last 7 occasions
I have ordered from asda every week for years and always had cash back. Since May 23 none of my orders have tracked and not got any cash back
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5mudge | 03 Jul 2023
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Weekly shop
just place my weekluy order through Top cash back and voila - £3 a week.
it appears in pendng the next day - however can take over a month to appear in final wallet. Would be nice to know how long the "pending" period is.
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Chae1766 | 03 Jul 2023
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Great
great company to buy from
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Whittick15 | 30 Jun 2023
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Cashback declined
Cashback has been declined by the retailer on several occasions and no reason has been given
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Wrightio | 28 Jun 2023
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Declined cashback because IT made a mistake
Absolutely the worst, had cashback declined because they substituted the wrong items so I had to return them. Useless. Don't bother with Asda.
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otherside27 | 26 Jun 2023
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No cashback
I have tried to get cashback from this retailer several times but unfortunately never receive it.
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Wilsonbys | 22 Jun 2023
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Great cashback great service
Good cashback great service a credit at affordable prices from Asda delivery very reasonable priced
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lotteryking1 | 17 Jun 2023
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Great cashback great service
Good cashback great service a credit at affordable prices from Asda delivery very reasonable priced
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lotteryking1 | 17 Jun 2023
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Attractive Bonus and Extremely Fast Payment
I got the bonus through "Click and Collect" as a first time buyer. Once I completed the transaction, Asda immediately updated my status. The whole payment process was much faster than what I expected. I already got my payment from Asda a few days ago while I am still waiting for another retailer to give me the bonus of which the purchase was done even much earlier than Asda. The great job and efficiency of Asda gave me a happy on-line shopping experience .
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joechan321 | 12 Jun 2023
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good service
really good service
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janemike77 | 11 Jun 2023
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Hit and miss
Sometimes they pay out but not always
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Kernewek1 | 11 Jun 2023
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Words fail me
Bought some champagne for wife's birthday. Made it up to 6 bottles to get the 25%.
Awarded cashback as new customer for Click & Collect almost immediately. Then cashback declined. No idea why. At the very least I must have been an existing customer, therefore due cashback at a lower rate.
Looking at recent reviews, the new Asda Rewards scheme was introduced just as problems began with cashback.
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Dave0564 | 08 Jun 2023
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TopCashback?
I have had 6 click&collect orders since last April, but, only one of them automatically tracked. I tired of chasing those missing cashbacks, not only for Asda, and I ask myself if it's all worthwhile shopping through this website, knowing how stessful to chase and waiting for long.
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shesfine | 07 Jun 2023
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Never tracks
Have to submit a claim every time and sometimes even decline that for stupid untrue reasons.
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Denw44444 | 03 Jun 2023
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Asda Home Shopping
Asda never pay out I always have to make a claim. Once the claim is lodged they pay cash back but it’s very poor.
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ChristineLewis | 02 Jun 2023
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They always pay up
but have to chase it through customer service every time
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pendred | 01 Jun 2023
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Extremely slow to pay
Every purchase has to be chased! Very Slow to pay and always have to put in a Claim missing cash back!
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Tazwitch | 30 May 2023
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Awful
Awful! I have to claim cashback every time that I use it. Now I can't get to customer services because I've been told that I have redirected too many times!
Not happy!
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LyndaA1 | 30 May 2023
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