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Get up to 5% of your purchase back when you shop with zooplus Pet Shop Join TopCashback Free
Get up to 5% of your purchase back
when you shop with zooplus Pet Shop

zooplus Pet Shop Reviews

Our members love the reliable service provided by Zooplus.co.uk, with some describing it as brilliant. People who have shopped with them through us have commented on the swift delivery, the wide range of quality products available and the fact you can earn reward points when shopping with them.

There are plenty of reviews from customers who stated that they used Zooplus.co.uk every month, while the fact they are a reliable payer and provide fast cashback tracking and payout are also frequently mentioned.

Zooplus.co.uk also has a ‘great’ four-star rating on Trustpilot, with those who left reviews mentioning the company’s outstanding customer service, unbeatable prices and subscription discounts.

Positive reviews highlight the fact they are helpful when contacted by phone and good when dealing with returns and refunds, while it is also mentioned that products were 100% as described. Many say they would recommend Zooplus.co.uk to other pet owners while others were pleased with how the company looked after its customers.

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zooplus Pet Shop Reviews
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Tracked quickly, and goods arrived well packaged within two days. Would use again.
  Niamh49 | 30 Oct 2008 Report Abuse
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Already submitted.
  Pruney | 29 Oct 2008 Report Abuse
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1st purchase has not tracked and I have an enquiry with the retailer; the item was delivered approx 1 week later. 2nd purchase tracked very quickly; delivery took longer to arrive as I opted for the free courier (1 week longer than usual as DHL is now £1 instead of free) and there were delays at the warehouse but they gave me 10% discount on next order as compensation without asking so that's pretty good. So far I've had discount on every order. My advice for using this retailer - make sure you order well in advance of when your product is required as delivery can take a while unless you want to pay extra.
  Pruney | 29 Oct 2008 Report Abuse
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tracked and appeared as pending with in two days, used them before i new of top cash back, good service and provides natural cat food
  deez | 21 Oct 2008 Report Abuse
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Tracking quick as well as payment. As worked 3 times now. Good website.
  Medor85 | 21 Oct 2008 Report Abuse
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No problems with receiving cashback from zooplus.co.uk. Highly recommend them!
  radox | 19 Oct 2008 Report Abuse
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Great company but failed to track or confirm for nearly 5 months. Better late than never . I would use again though.
  laurie | 18 Oct 2008 Report Abuse
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Zooplus delivered my dogs food really quickly and the cashback showed up quickly too
  Mich21 | 18 Oct 2008 Report Abuse
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Slightly slow on delivery but no problems with orders.
  k80 | 18 Oct 2008 Report Abuse
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exelent will use again, delivery good with polite and helful carriers,
  csrvd | 13 Oct 2008 Report Abuse
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Very fast and efficient - thanks!
  OCD | 12 Oct 2008 Report Abuse
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Fab customer service - tracked quickly - I had to change my original order after despatch and they were very helpful and efficient. COurier arrived in good time. Great service. Just waiting for cashback to be confirmed
  | 10 Oct 2008 Report Abuse
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Goods always well packed and promptly despatched. Cashback ready to claim quickly.
  BigBabiesArm | 09 Oct 2008 Report Abuse
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Best way to buy pet food and get money back to.
  | 05 Oct 2008 Report Abuse
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efficient, easy to navigate site. rapid dispatch. very pleased with the service. will use again.
  Amanda_Homfray | 01 Oct 2008 Report Abuse
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Took 7 weeks from purchase to cashback being payable. Also combined with 10% off first order and 1% cashback from credit card so a great deal all round! Will definitely use again.
  jonwinter | 26 Sep 2008 Report Abuse
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excellent service, brilliant value for money - will definitely use again!!
  dssl | 25 Sep 2008 Report Abuse
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very unreliable retailer in my short experience - offered a discount for paying by bank transfer (and said that domestic bank transfer fees will apply), and then offered an international (german) bank account. tried to get them to accept my debit card instead - one helpful email response, then no response to emails or answer to their (0870) phone. website is also slow and glitchy sometimes. my advice - avoid!
  rog23 | 12 Sep 2008 Report Abuse
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Excellent service - very quick delivery
  brownhouse | 11 Sep 2008 Report Abuse
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tracked very quickly. excellent service.
  tlschof | 09 Sep 2008 Report Abuse
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Good service & good prices; will use again.
  Chris10 | 08 Sep 2008 Report Abuse
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Good service. Will use again.
  SaraG | 08 Sep 2008 Report Abuse
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Great - cash back paid quickly, plus benefit of quick delivery - will definitely use this site again.
  Paige | 07 Sep 2008 Report Abuse
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Tracked and claimed with no problems. Received order with no problems, easy company to deal with, recommended. :-)
  CLOUDY69 | 07 Sep 2008 Report Abuse
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The last 2 orders failed to track.
  | 06 Sep 2008 Report Abuse
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