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Zavvi Reviews

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If you’re shopping for entertainment products, the majority of Zavvi reviews you’ll find below suggest you should give them a try. A lot of TopCashback members who have shopped with them through us have commented on how easy it was to earn cashback — and how quickly they received it. One delighted customer said: “Very quick to confirm cashback. Zavvi delivered extremely quickly — would recommend using to other members.”

There are plenty of other positive comments regarding cashback, including “fantastic stock, always excellent service and great cashback”, “simple and easy to earn cashback with Zavvi”, “tracked quickly and paid out fast” and “great cashback from a great retailer”. It’s not just cashback which members have highlighted, however, with other feedback including “perfect service time and again” and “always get a bargain at Zavvi” as reasons for shopping there.

Take a look at the Zavvi review feedback on Trustpilot, meanwhile, and you’ll see that, in general, people seem to love shopping there, with the majority rating them as excellent. One happy shopper stated: “Zavvi never disappoint. They have a good selection of memorabilia and clothing, which can be picked up for great prices.”

Some of the other remarks you’ll discover include “fancy range of products to ogle over, both for daily use and as collectibles”, “great selection of items and the 4K movies are really cheap” and “excellent service, never had any complaints. My number one place for steelbook collection”. Someone else wrote: “Great service, super fast delivery. “Everything my nerd heart could ever need on one simple to use site. What more could you want?” Review this merchant

Zavvi Reviews
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Ordered on the 11/5/12 goods in stock, 25th and still no sign,play & amazon much better, tracked fine but dont think the goods are going to arrive, absolute shocker
  mem101 | 25 May 2012 Report Abuse
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Claims of 'Another marketing channel was credited with the sale' being used persistently to get out of providing cashback when this has not been the case. After lodging 3 separate untracked claims that have not been successful, the conclusion that Amazon/Play/HMV etc all offer a greater service than Zavvi would be a correct assessment. Zavvi = Worst service on topcashback. Thanks
  | 20 Apr 2012 Report Abuse
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Would not recommend this retailer ordered items for christmas presents quieried as to where my order was 5 days prior to christmas via e-mail with 3 days to go i got a response saying the product had been taken off the site as their supplier was'nt able to supply had the alarm bells not started ring i would have been still waiting. Communication would have been nice, they just cancelled the order with no warning.
  | 09 Jan 2012 Report Abuse
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I made two seperate orders on 9th and 12th Dec - they notified me 11 days later that one of my items would not come in time for Christmas which by then was too late for me to get it anywhere else. The other which was meant to be despatched withtin 3 days (and which I've been charged for) has never showed up. I would not recommend this site, especially if you are relying on it for gifts. Very dissapointed.
  Mikeods | 27 Dec 2011 Report Abuse
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Tracks pretty quickly, but poor service. Still waiting two weeks for a DVD to be dispatched, which was supposed to be sent within three days.
  dezzac | 11 Dec 2011 Report Abuse
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Cashback tracked and I awaited payment after making a £60 purchase. The transaction is now showing as £0.00 cashback and there's no explanation. I can't even click on the transaction to look at the details. Poor show Zavvi....I won't be purchasing from you again!
  ste1999 | 09 Sep 2011 Report Abuse
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Will never buy from Zavvi again. Refused to pay out cashback for a number of items I bought. Disgusted!!!!
  Urhatinit | 22 Aug 2011 Report Abuse
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I placed my order 13th June this year and I still haven't received it! It was for kinect game! However not once have they contacted me I have had to do all the chasing and they took my money straight away! I could cancel the order but I wouldn't get the game as cheap so tough luck really. Although I will never ever purchase from Zavvi ever again!
  esprit69 | 08 Aug 2011 Report Abuse
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Purchases made over 5 months ago now...after nudges etc...still with Zavvi...OK 2 purchases only amount to £3 cashback...but they should play fair.
  Torbitt | 19 Jul 2011 Report Abuse
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3 different products, 1 transaction. had to manually claim for all 3. 2 paid other still in dispute. This is from xmas 2010, don't bother is my opinion.
  leee | 28 Jun 2011 Report Abuse
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Zavvi, refused to pay on a non tracked but bona fide sale, giving vague other commission channel paid garbage, avoid!!
  Bri1 | 10 Mar 2011 Report Abuse
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Just won a £100 Muller zavvi voucher, tried to use it, no luck. Despite the code applied making the basket £0.00, the idiots still say they cannot validate the PayPal transaction (for zero pounds I guess, I expect the PayPal scripts tell them where to get off wasting their server time!). Idiots. Anything connected to the Hut is asking for a complete screw up to happen and waste weeks trying to get it sorted out. That is why I deleted my Hut account a few years ago when they spoilt my son's Christmas with their incompetence.Fkm.
  mateypeeps | 08 Mar 2011 Report Abuse
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Prompt service, bargain prices
  | 20 Sep 2010 Report Abuse
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Very poor customer service and cashback refused for no reason. AVOID!!!
  geraintnorman | 26 Mar 2014 Report Abuse
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One of my favorite stores
  | 20 Jan 2014 Report Abuse
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I entered code ZV23236446 in the referrer code box when I set up my account and got 5% off my order. With that discount, I got it cheaper than I could have anywhere else!
  topcashbacksecrets | 09 Nov 2013 Report Abuse
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Despite using Topcashback to click through and purchase from Zavvi many times my cashback has never registered and I have to follow claim procedures! I rarely have this problem with other retailers! Zavvi have competitive prices and I've always been satisfied with my purchases and delivery times, but cashback tracking has always been unsatisfactory for me.
  euphoria | 23 Nov 2012 Report Abuse
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Took three days to dispatch something that was 'In-Stock'.
  | 20 Feb 2012 Report Abuse
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Good experience
  cliff1258 | 09 Dec 2011 Report Abuse
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Quick service and no problems
  crozeh | 25 Nov 2011 Report Abuse
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Cashback finally confirmed, after many months, as payable with thanks to Topcashback and their chasing. Thank you TCB
  alphaomega | 18 Oct 2011 Report Abuse
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VERY QUICK TO TRACK,NEVER HAVE ANY PROBLEMS WITH ZAVVI
  KEAM2710 | 18 Oct 2011 Report Abuse
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3 different products, 1 transaction. had to manually claim for all 3. 2 paid other still in dispute. This is from xmas 2010, don't bother is my opinion.
  leee | 28 Jun 2011 Report Abuse
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I used a free £100 Muller code to buy £103 worth of Nintendo DS games. At the end, after paying by PayPal there was a Zavvi screen about claiming a £10 voucher for the purchase. On closer inspection it said something about FEES and I would be happy to pay them with the card specified. I quickly said NO THANKS with no details added. Looks like one of those recurring membership not-value-for-money scams. How can Zavvi (trading name of TheHut) get involved in this customer reducing ploy? It will come back to bite them in the posterior. I for one will not use them again unless I get lucky and get another real bargain too good to miss.
  mateypeeps | 13 May 2011 Report Abuse
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I actually cancelled my last order from Zavvi because they didn't have the item in stock, and I wasn't told it was out of stock until I contacted them. Customer service seems poor, so I'm not sure if I would use them again.
  applebetty | 11 Mar 2011 Report Abuse
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