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Get up to 5.25% of your purchase back
when you shop with Zavvi

Zavvi Reviews

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If you’re shopping for entertainment products, the majority of Zavvi reviews you’ll find below suggest you should give them a try. A lot of TopCashback members who have shopped with them through us have commented on how easy it was to earn cashback — and how quickly they received it. One delighted customer said: “Very quick to confirm cashback. Zavvi delivered extremely quickly — would recommend using to other members.”

There are plenty of other positive comments regarding cashback, including “fantastic stock, always excellent service and great cashback”, “simple and easy to earn cashback with Zavvi”, “tracked quickly and paid out fast” and “great cashback from a great retailer”. It’s not just cashback which members have highlighted, however, with other feedback including “perfect service time and again” and “always get a bargain at Zavvi” as reasons for shopping there.

Take a look at the Zavvi review feedback on Trustpilot, meanwhile, and you’ll see that, in general, people seem to love shopping there, with the majority rating them as excellent. One happy shopper stated: “Zavvi never disappoint. They have a good selection of memorabilia and clothing, which can be picked up for great prices.”

Some of the other remarks you’ll discover include “fancy range of products to ogle over, both for daily use and as collectibles”, “great selection of items and the 4K movies are really cheap” and “excellent service, never had any complaints. My number one place for steelbook collection”. Someone else wrote: “Great service, super fast delivery. “Everything my nerd heart could ever need on one simple to use site. What more could you want?” Review this merchant

Zavvi Reviews
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Selling returned items as new and expected to pay for returns
  ukmonkey | 18 Feb 2018 Report Abuse
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Won't pay out
  xannus | 11 May 2017 Report Abuse
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Cancelled my order, only partially refunded, had to chase them three times for the remaining refund. VERY POOR SERVICE !
  Exel1966 | 28 Apr 2017 Report Abuse
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Sent wri=ong item in scratched steelbook twice. Very poor service will never use again.
  ga16belvedere | 12 Mar 2017 Report Abuse
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After 19 day, the order was still not dispatched. On top they declined cashback. Had to cancel the order. Avoind at all cost
  | 15 Feb 2017 Report Abuse
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Offer good cash, but in my experience they don't always pay out.
  kitty42 | 24 Jan 2017 Report Abuse
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cashback declined, took 6 weeks to deliver after many e-mails, product broke within 3 months :(
  allmymoney | 25 Nov 2016 Report Abuse
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Order still not delivered and cachback not received.
  dantcbuk | 21 Oct 2016 Report Abuse
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Alleged claim not logged on system despite being recorded on my system. Use with caution.
  tofei | 15 Jul 2016 Report Abuse
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Avoid this merchant. It took 22 DAYS to send my order and then it was faulty. I am now trying to get a refund after returning it via their TRACKED Royal Mail service and they claim not to have received it even though it was delivered to them on the 29th June..
  docinafield | 05 Jul 2016 Report Abuse
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Zavvi's affiliate claimed transaction wasn't through TCB, when TCB's records clearly show that it was. Avoid Zavvi if you want cashback paid!
  paulfarthing | 14 Apr 2016 Report Abuse
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Jokers wouldn't cancel my Zbox, gave them over 30 days notice and they didn't cancel. Ended up getting the bank to put a stop to it.
  Feeder16 | 18 Feb 2016 Report Abuse
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Please check your cashback, mine said it should have been £5.50 but when it was clear i only got 40p, plus if you buy one month zbox be careful because they still charge for more and will ignore you first email to cancel your subscription
  Davidhart | 23 Jan 2016 Report Abuse
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don't use zavvi they have no customer service and if you want to return a product ... forget about it I've been trying since November 2015
  s3mon78_ | 04 Jan 2016 Report Abuse
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Zavvi do not refund returned items
  leighp74 | 17 Jun 2015 Report Abuse
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Purchased 6th Feb, the tracking shows, no cashback logged, I put in a claim it gets denied. Terrible vendor to buy from it took a month+ to get my items, the customer support is non existent unless you like copy and paste responses (the same copy and paste everytime) would not recommend on a cashback front nor a purchase and timely delivery front.
  Sharingan87 | 10 Apr 2015 Report Abuse
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Used a Zavvi offer via Topcashback have found Zavvi very slow with delivering my goods and everytime I have been told the order will be with me on a specific date it hasn't come. Won't be using them again in a hurry.
  mally35m | 25 Oct 2014 Report Abuse
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Cashback never tracked, refused to pay even after a claim filed, saying i never went through topcashback
  Pyro_Stick | 29 Jul 2014 Report Abuse
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'Welcome' code does not work - may be limited to certain items only - but not clear what.
  dnoiz | 09 Jul 2014 Report Abuse
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First time happened to me that Cashback didnt went through, and I am waiting more than month already for just one reply from this merchant regarding claim (open ticket through Topcashback).
  milosko86 | 10 Mar 2014 Report Abuse
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I ordered Shrek 1-4 for my 7 year old and Zavvi sent me The Walking Dead Season 3. Zavvi have no phone number to contact them on so you have to resort to email communication only. Unfortunately that means having to log into your account to contact them each time by email as they don't have a return email address making things even more awkward. I asked them to call me or give me a number to call them on but they refused. I have now been told I have to send back the incorrect item to get a refund. I told them I just wanted the correct item but that is apparently now out of stock so to get my money back for their mistake I have to download and print off 2 forms, repackage the item at my expense, travel to the post office and send the dvd back to them. Very unhappy with the customer service. Just hope they actually pay me back my money. Will never use again. Don't trust any company that doesn't give you a phone number for customer services!!
  gelliner | 29 Nov 2013 Report Abuse
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Cashback didn't track, claim submitted and advised another channel credited with the sale and nothing anyone can do, load of rubbish, will never use again.
  jamesmccree | 04 Sep 2013 Report Abuse
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Cashback never recieved!! cashback never tracked so I opened a missing cashback claim back in march but only now 6 months later been declined because of in their words 'another marketing channel was credited with the sale' which is lies as I never used any other cashback website or discount codes...
  gavingrant1 | 04 Sep 2013 Report Abuse
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It took Zavvi 7 months to come back and say my claim wasn't valid as I hadn't gone through TCB (not true). NOT HAPPY
  eggsyunited | 18 Jun 2013 Report Abuse
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Delivery quite quick but Cash back did not track on a few occasions. I have reurned a couple of items which took months to refund and even when I sent proof of posting for an item sent due to their error they refused to refund the cost of posting.I am feeling very out of pocket and won't be risking using this site again ,very poor service .
  blondedon | 21 Aug 2012 Report Abuse
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