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Get up to 5.25% of your purchase back
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Zavvi Reviews

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If you’re shopping for entertainment products, the majority of Zavvi reviews you’ll find below suggest you should give them a try. A lot of TopCashback members who have shopped with them through us have commented on how easy it was to earn cashback — and how quickly they received it. One delighted customer said: “Very quick to confirm cashback. Zavvi delivered extremely quickly — would recommend using to other members.”

There are plenty of other positive comments regarding cashback, including “fantastic stock, always excellent service and great cashback”, “simple and easy to earn cashback with Zavvi”, “tracked quickly and paid out fast” and “great cashback from a great retailer”. It’s not just cashback which members have highlighted, however, with other feedback including “perfect service time and again” and “always get a bargain at Zavvi” as reasons for shopping there.

Take a look at the Zavvi review feedback on Trustpilot, meanwhile, and you’ll see that, in general, people seem to love shopping there, with the majority rating them as excellent. One happy shopper stated: “Zavvi never disappoint. They have a good selection of memorabilia and clothing, which can be picked up for great prices.”

Some of the other remarks you’ll discover include “fancy range of products to ogle over, both for daily use and as collectibles”, “great selection of items and the 4K movies are really cheap” and “excellent service, never had any complaints. My number one place for steelbook collection”. Someone else wrote: “Great service, super fast delivery. “Everything my nerd heart could ever need on one simple to use site. What more could you want?” Review this merchant

Zavvi Reviews
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Great service and quick delivery.
  suq | 02 Dec 2010 Report Abuse
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used few times, fab speed, recommend
  | 17 Nov 2010 Report Abuse
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Quick to track but the most important is payment that can take a while
  fenwick | 15 Aug 2010 Report Abuse
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Was good for long time but now it's not its all zbox and same offers over and over again
  andrewglencross | 07 Jun 2016 Report Abuse
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OK prices and reasonable cashback but appalling customer service and shipping speeds. I won't be using them anymore.
  Misfit_Mephisto | 22 Feb 2016 Report Abuse
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No cashback received and a missing claim was lodged but declined - very disappointing.
  Amanda_ojc | 02 Jan 2015 Report Abuse
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Discount code didnt work, despite querying issue got a waste of email back basically telling me better luck next time. Put me off using them again. Have used once before after topcashback suggested them recieved my order quickly hassle free but now i am aware if i had had an issue customer service isnt great puts me off using them again.
  rcbignell | 17 Dec 2014 Report Abuse
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Purchase went ok, but no cashback, totally denied I went through TCB to get to there site. Absolutely gutted, wasn't a lot, but it's the principle isn't it. Thanks Zavvi, not.
  poshcar | 09 Dec 2014 Report Abuse
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Pre-ordered a tv boxset a couple of weeks before its release only to be informed the day after its release that they haven't sent it and have no stock! This is a BBC boxset so should be readily available. I've cancelled and bought it elsewhere and wont be back!!
  cliftonhill | 26 Nov 2014 Report Abuse
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Never tracked the order. Then was declined when I put in a missing cashback claim. Was disappointed this is the first time this has happened on any merchant. Would think twice about using them again
  Callan2209 | 24 Nov 2014 Report Abuse
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Biggest bunch of chimps i've had the displeasure of dealing with. The system of contacting them regarding an order via the online message system doesn't work as they don't bother reading what you send to them. Honestly do yourself a favour and deal with someone else!
  russellgriffiths | 12 Apr 2013 Report Abuse
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About 75% of the time cashback tracks within 24 hours. TCB claim it takes 14 weeks before cashback is payable from Zavvi, however it has been over 18 weeks and I still haven't received mine. With regard to Zavvi's delivery - yes it does often take upwards of a week but it's cheaper than everywhere else on some items so you can't complain. Also, if you return an item to them, make sure you use a tracked method as they've claimed not to have received a couple of my returns previously.
  Greg276 | 01 Apr 2013 Report Abuse
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Did two orders in one day with Zavvi both didn't track. Put in claim and I heard nothing (surprise surprise) If they don't give out cashback kick them off! Its misleading people, which isn't fair
  SEMIOVALE | 11 Mar 2013 Report Abuse
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I've tried twice now to order stuff from Zavvi and it just never arrives it was either delayed or "lost in post". took 6 weeks before i gave up and cancelled the order. Although they have given a refund before and the customrer service contact is prompt, i need to order stuff and guarantee it arrives. Won't use them again.
  bgristwood | 15 Feb 2013 Report Abuse
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Poor customer service ordered PS3 Slim ,still waiting after 14 days for them to process order never mind dispatch ,had to cancel and drive to Town to get the product from HMV ,needed for birthday present ,if not in stock they should adives this on web site
  hornetman | 23 Nov 2012 Report Abuse
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This retailer wanted proof of address before they would send anything to me. this was less than satisfactory when I had paid for next day delivery. On top of this customer service took over a day to reply to my simple query. I cancelled the order and bought the product I needed from a real shop.
  Holeshot | 23 Oct 2012 Report Abuse
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cashback tracked fine but when became payable went to zero.have lodged a claim but doubt i will receive anything.avoid
  anfieldqueen | 14 Aug 2012 Report Abuse
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A joke of a company - they don't communicate, don't fulfil orders, and their returns system is non existent. Always get a proof of posting if you send something back - they never refund unless you chase them.
  Debbie14 | 09 Jul 2012 Report Abuse
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Took a long time for the items to arrive, one was damaged upon arrival so was returned. Chased with Customer Services a week after and was advised they had not received the return, mailed a copy of proof of posting and chased a week later as still not received the item and advised out of stock. Will not be using them again
  fugrat | 02 Jul 2012 Report Abuse
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Don't use Zavvi! Waited over a week for my order and still not here 2-3 days deliver not in a million years !!!! Topcash still great though, Big Fan !
  Liam_Mabbott | 26 May 2012 Report Abuse
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Zavvi didn't pay out. Waste of time. TopCashBack however were great.
  | 30 Sep 2011 Report Abuse
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Terrible service from merchant. Lost product in transit, now products sold out. Not even an apology.
  LeahBeah | 13 May 2011 Report Abuse
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took 3 months from ordering item to payout but all went well
  jonathand | 03 May 2011 Report Abuse
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slow to delivery all my cash-back replaced with £0 total swizz
  vekma | 19 Apr 2011 Report Abuse
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Very slow to track and still haven't paid even though the purchase was made in Oct 10
  bwlmog | 25 Mar 2011 Report Abuse
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