Get up to 5.25% of your purchase back when you shop with Zavvi Join TopCashback Free
Get up to 5.25% of your purchase back
when you shop with Zavvi

Zavvi Reviews

Please sign in to leave a Zavvi reviewX
If you’re shopping for entertainment products, the majority of Zavvi reviews you’ll find below suggest you should give them a try. A lot of TopCashback members who have shopped with them through us have commented on how easy it was to earn cashback — and how quickly they received it. One delighted customer said: “Very quick to confirm cashback. Zavvi delivered extremely quickly — would recommend using to other members.”

There are plenty of other positive comments regarding cashback, including “fantastic stock, always excellent service and great cashback”, “simple and easy to earn cashback with Zavvi”, “tracked quickly and paid out fast” and “great cashback from a great retailer”. It’s not just cashback which members have highlighted, however, with other feedback including “perfect service time and again” and “always get a bargain at Zavvi” as reasons for shopping there.

Take a look at the Zavvi review feedback on Trustpilot, meanwhile, and you’ll see that, in general, people seem to love shopping there, with the majority rating them as excellent. One happy shopper stated: “Zavvi never disappoint. They have a good selection of memorabilia and clothing, which can be picked up for great prices.”

Some of the other remarks you’ll discover include “fancy range of products to ogle over, both for daily use and as collectibles”, “great selection of items and the 4K movies are really cheap” and “excellent service, never had any complaints. My number one place for steelbook collection”. Someone else wrote: “Great service, super fast delivery. “Everything my nerd heart could ever need on one simple to use site. What more could you want?” Review this merchant

Zavvi Reviews
friend icon
tracked fine and has just confirmed
  rockythegecko | 10 Feb 2011 Report Abuse
friend icon
This has been the least successful internet purchase experience I have ever had. I ordered 2 copies each of 2 items e.g. 4 items in total. They kindly sent me 3 copies of one item and none of the other and charged me for the 3rd copy without my permission. They now will not send me the 2 copies of the other item they should have sent without me paying more money and they also wont refund me for the 3rd copy I did not order until they have had me post it back to them - which due to my job is hard to achieve quickly. All in all pathetic service for their mistakes and I am stuck with 3 copies of an item that I cannot use as need the other 2 copies first (one is an upgrade to the other)
  Shootist | 05 Feb 2011 Report Abuse
friend icon
VERY SLOW CASH BACK SERVICE
  DEE_TEE_BEE | 23 Jan 2011 Report Abuse
friend icon
Made 3 seperate video game purchases over the Christmas period. First and third purchase tracked quickly, second has not tracked three weeks later (too small an amount to be worth pursuing with topcashback). Third item was 'temporarily out of stock' on Christmas day, and still hasn't been sent. Other two items arrived promptly and in good condition. Very competively priced.
  Maz37 | 31 Dec 2010 Report Abuse
friend icon
Tracked within days of purchase.
  Ramboray | 28 Dec 2010 Report Abuse
friend icon
have been waiting for more than 6 months now for my manual claim to be confirmed by zavvi. nothing has been done abolut it and i am sending nudges constantly to get some sort of response. disgusting service from this retailer. if it doesnt track auto9matically then you may as well forget about getting any cash back from them.
  little_red_devil1985 | 21 Oct 2010 Report Abuse
friend icon
Not impressed!
Took over a month for all items in the order to arrive and on top of that cashback was declined. Not impressed at all
  fugrat | 24 Jan 2024 Report Abuse
friend icon
Is it possible to rate them less than 1 star - placed an order 26/02/21 & took until 08/12/22 for order to be cancelled due to them not being able to fulfil 1 item off an order but other retailers had it, missed out on cashback due to their inability to fulfil 1 item off of a multi item order no communication relating to the delay, highly disappointed from zavvi
  RFT257 | 16 Dec 2022 Report Abuse
friend icon
Still waiting for Cashback since Feb 2022 it's been 6 months won't be using zavvi again
  PhilSian30 | 04 Aug 2022 Report Abuse
friend icon
Item received no problem but cashback declined
  jjbell7 | 25 Mar 2022 Report Abuse
friend icon
Absolutely terrible. Took more than 6 months to get our money
  Member1269258284718 | 15 Mar 2022 Report Abuse
friend icon
Cashback did not track, still waiting for a response almost 2 months after submitting a claim
  Alucardtempeh | 31 Jan 2022 Report Abuse
friend icon
Zavvi have terrible service, turned up late
  Matthew D | 30 Dec 2021 Report Abuse
friend icon
Still waiting for cashback to be payable three months after purchase. Who knows how much longer this will take if at all. Not worth it
  dianakabir | 06 Nov 2021 Report Abuse
friend icon
Tracked at £8.55 for two months and then just changed to payable at £1.14
  Teddg | 07 Oct 2021 Report Abuse
friend icon
Two months on, still no cashback and no response from Zavvi. Wouldn't use again.
  lizardland | 05 Oct 2021 Report Abuse
friend icon
Didn’t track, then declined cashback. Won’t bother again
  Steven45 | 26 Jan 2021 Report Abuse
friend icon
Ordered in early April and still haven't received my order (late December) or a refund.
  nbrad1234 | 27 Dec 2020 Report Abuse
friend icon
Lots of declined cashback this year.
  reidy41 | 04 Dec 2020 Report Abuse
friend icon
Awful Company - not items received and refused refund until undeloivered items are returned. They use Hermes who don't return undelivered items!
  inicholson68 | 22 May 2020 Report Abuse
friend icon
spent £115 not tracked then declined by Zavvi, do not touch this company.
  Joel39 | 06 Apr 2020 Report Abuse
friend icon
Your customer service was shocking, ordered dvd saying that you had it in stock, but then i had to email you to find out that you didn't have it in stock.
  Dave3673 | 02 Jan 2019 Report Abuse
friend icon
Avoid Zavvi !!! No customer service . Try to get a refiund. Avoid
  | 24 Nov 2018 Report Abuse
friend icon
Terrible Customer service. Always issues between vouchers and offers, misinformation and cashback tracking. Shame as they have great products
  jonburchells | 25 Apr 2018 Report Abuse
friend icon
Beware, if they accept a cancellation then may decide afterwards to send the item and bill you anyway
  duncanrgraham | 13 Apr 2018 Report Abuse
1...1516171819...20      View:   2550100