Get up to £120.00 of your purchase back when you shop with Virgin Media Fibre Broadband Join TopCashback Free

Get up to £120.00 of your purchase back
when you shop with Virgin Media Fibre Broadband

Virgin Media Fibre Broadband Reviews

Reviews and experiences from TopCashback members who have shopped with Virgin Media Fibre Broadband. Log in to review

Virgin Media Fibre Broadband Reviews
	Cashback tracked, confirmed and paid out in less than two months. After all the negative 1 star reviews I honestly wasn’t expecting this retailer to honour the cashback, but my experience was totally different. I switched from Sky to Virgin Media (fibre broadband and TV) in October this year as Sky couldn’t match Virgin’s pricing for me. Tracking was quick after placing my order. Installation of services was in mid November. I’ve been with Virgin less than a month and already the tracked cashback went to payable. So not only is my broadband and TV half the price of Sky, but just under a £100 of cashback is already sitting in my bank account. A win-win for me.
	QuickJimmy \| 14 Dec 2025 Report Abuse
	5 months and no payment the lie with thiz offers, 5 months paying my bills and not a penny of cashback
	xarokktime79876 \| 11 Dec 2025 Report Abuse
	Avoid - Dont pay and neither does topcashback does anything Promises cashback of £100+ but gives nothing even after months and years. Topcashback team just keeps on sitting idle and doing nothing to get the money. Nudges and taps are ignored
	gsethi \| 05 Dec 2025 Report Abuse
	AVOID!!! THEY DONT PAY avoid this company, I bought an almost £100 package and now they didnt pay me the cashback, got myself into a 24 months contract and topcashback has put my claim on jold for il to 8 months. ripp off
	Yairperez \| 24 Nov 2025 Report Abuse
	great company and reliable broadband very pleased with them not had any issues wifi is fast just what i need
	Jjmiddles1984 \| 13 Nov 2025 Report Abuse
	Great service It's been great so far good service and speed
	MrSmith2773 \| 23 Oct 2025 Report Abuse
	It came through! Took around 3 months but £97.75 cash back from Gig1 Fibre came through! Thank you TCB! =)
	ArcticRobin \| 20 Oct 2025 Report Abuse
	Dirty dogs No cashback, never even looked into. I shall be cancelling
	W4nderer58 \| 01 Oct 2025 Report Abuse
	No cashback received Scam. No cashback received. They just want you to sign contract and then you’ll get nothing that was promissed.
	xpressworks \| 19 Aug 2025 Report Abuse
	Fine until something goes wrong .... Basically a good product, but pray you don't need to contact customer services as that is like being in a Dantean inner circle of Hell.
	Parsifal1881 \| 02 Jun 2025 Report Abuse
	They declined cashback for no reason! Very disappointing to miss out on cashback for no reason. When you ask about it, they just copy standard paragraphs which don't apply and say there is nothing they can do about it!
	C_Maclachlan \| 11 May 2025 Report Abuse
	Very quick and reliable Very quick and reliable
	BijonCradu \| 21 Apr 2025 Report Abuse
	Cashback is a scam!! Switched to Virgin from Sky and main reason was cashback offered. Not received or tracked. Sick of chasing cashback on Top Cashback and being ignored.
	HannesM \| 15 Apr 2025 Report Abuse
	DO NOT BOTHER AS THEY HAVE NO INTENTION TO PAY ANY CASH BACK !!! Do NOT bother with Virgin Media.... I had to put in a claim, then had to WAIT 3 months with it "on ice " only for them to eventually come back with a refusal because they " couldn't track the purchase " Of course they can.... I have provided all the contract details and the claim was resubmitted for me to no avail ! Reading other comments here, it would appear that Virgin Media renege on most cashback pay outs..... I wont be renewing with them !!!
	narsarauq \| 15 Apr 2025 Report Abuse
	Very disappointing - Don't expect your cashback I purchased my contract in January 2025 by following through TopCashback. I raised a missing cashback claim on the 16th Jan, at which point it was placed on ice for almost 3 months. Virgin Media have now come back and said ''TopCashback haven’t been seen as the reason this order was placed". How they can make this claim is beyond me. All my other transactions track without an issue so it's clearly an issue with the Virgin Media website tracking.
	baratownsend95 \| 09 Apr 2025 Report Abuse
	Fraudulent merchant Does these 50-100£ cashback offers sound too good to be true? It is because they are - Virgin doesn't pay them out and offer no exact cause as to why.
	gabriel17 \| 05 Apr 2025 Report Abuse
	Nearly a year no cashback Ordered broadband in July. Submitted missing cashback then it was on ice for 3 months or so, then after that it's been submitted to virgin with est payable of Jan. Which has long gone, nudging. Been told not to email as it gets pulled back to system but getting on for a year now. I understand six months - maybe! to see if you are paying your monthly bill but not 9 months to a year.
	purpleangel283_ \| 23 Mar 2025 Report Abuse
	What about my earning status I’m already using virgin Could you please let me know how much time it will be take to credit my earnings
	Srinathupputuri \| 20 Mar 2025 Report Abuse
	What about my earning status I’m already using virgin Could you please let me know how much time it will be take to credit my earnings
	Srinathupputuri \| 20 Mar 2025 Report Abuse
	Good Good service
	danielcram \| 17 Mar 2025 Report Abuse
	Had to chase for Cashback Had to put a claim in to receive cashback.. but then received promtly
	Poneill17 \| 17 Mar 2025 Report Abuse
	Very dissapointed Opened a missing cashback claim on the 7th August 2024 after making a broadband purchase the month before in July, through the TopCashback broadband compare tool. Its been stuck in 'waiting for retailer' status since October. Despite multiple nudges, there's been no updates.
	WalkTheLin3 \| 07 Mar 2025 Report Abuse
	Cashback was confirmed and marked as sent, but never received. Useless. Cashback was confirmed and marked as paid out. After a few days, it is appeared the error/bug in my account. Customer service was not helpful at all. Will speak to Citizens Advice on how to stop this happening and users of the Topcashback avoid cheating.
	Helen19696032 \| 06 Mar 2025 Report Abuse
	2 months later i got my £100 cashback deal to sign up to fibre i did so and i got my £100 cash back :)
	lukeisbond007 \| 15 Feb 2025 Report Abuse
	Quick cashback ! Happy Signed up for Black Friday deal for Internet broadband . Virgin Media is much quicker than other retailers. I’m chuffed.
	Chickbabes9 \| 17 Jan 2025 Report Abuse

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