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Virgin Atlantic Reviews

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If you are thinking of booking a flight with Virgin Atlantic but are not sure what to expect, you should take a look at the feedback below, which has been left by our members. Among the Virgin Atlantic reviews, written by people who have booked with them through us, you will find one which states: “Absolutely brilliant airline — flown with them many, many times.” Plenty of people have also commented on how quickly their cashback was paid out, including some who said they received theirs before they had taken their flight. Comments include “excellent as always. Great cashback service and great airline — paid cashback before the flight taken” and “booked flights in Feb, got cashback in April before my flight in early June”.

It is fair to say the Virgin Atlantic review feedback on Trustpilot is a little more mixed, although you will still find some excellent comments, with one customer saying: “Been flying with Virgin Atlantic since 1993 and every time the service has been awesome. I never get tempted to fly with any other airline.” Some of the other remarks left include “from check-in to food and service, everything was on point”, “the staff are always courteous and helpful, and the planes are comfortable and clean” and “Virgin Atlantic are THE best airline I have ever flown with, simple as that”.

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Virgin Atlantic Reviews
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Still have 2 missing claims pending and bookings were paid in full. The first claim made 5 months ago and still no sign of cash back. Very very sloooooooow!
  alley888 | 12 Dec 2009 Report Abuse
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I only book my flights with Virgin for atlantic crossings.. Tracking is fast, but sometimes have had to re submit myself, usually resolved within a few weeks once logged, payment seems to take up to 3 months.. Great as it recoups the credit charge placed on payment.
  Toshieboy | 28 Nov 2009 Report Abuse
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Not the best prices, but service and cashback help make up for that.
  the_RAG | 20 Nov 2009 Report Abuse
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tracked quickly and confirmed quickly, not a great cashback considering the amount I spent but still - mustn't be greedy
  ascsbe | 18 Nov 2009 Report Abuse
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Booked my flights on 4 August 2009 and paid in full. Completed enquiry form 3 weeks later and still no sign of cashback. Any longer and I will have to spend the money when I book my next holiday!
  alley888 | 19 Oct 2009 Report Abuse
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Initial payment did not come up. However claim was made and dealt with efficiently. Payment now pending.
  slipperman69 | 14 Oct 2009 Report Abuse
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Excellent service.
  | 05 Oct 2009 Report Abuse
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quick to track
  artfuldodger128 | 27 Sep 2009 Report Abuse
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very quick to track and to become confirmed.
  squergal | 13 Sep 2009 Report Abuse
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Virgin charge for paying by credit card, so the cashback ends up covering their fee! Richard Branson didn't get where he is today by being generous!
  Salty_C | 06 Sep 2009 Report Abuse
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quickly tracked
  speedeagle | 05 Sep 2009 Report Abuse
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Had to submit manual claim but is confirmed now. Good rate of cashback.
  Metagenic | 04 Sep 2009 Report Abuse
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No problem with Virgin Atlantic with the whole flights' procedure and none with the cashback.
  EAP | 03 Sep 2009 Report Abuse
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tracked after aweek , excellent !!!
  twiggystardust | 22 Aug 2009 Report Abuse
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SLIPPING DOWNHILL THE SERVICE WE UPGRADED TO PE HALF THE SEATS YOU COULDNT OF SAT IN FOR MORE THAN AN HOUR PEOPLE WERE BEING MOVED ALL THE TIME AS ITEMS WERE NOT WORKING IE LIGHTS AND TV ITS GETTING AS POOR AS B.A.
  sophiesophie | 08 Aug 2009 Report Abuse
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YEAH AND THE AMOUNT YOU HAVE TO PAY IN FEES IS DISGRACEFUL
  sophiesophie | 08 Aug 2009 Report Abuse
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booked florida flights and cashback apeared quickly. just waiting for confimation now
  | 08 Aug 2009 Report Abuse
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Received the cashback in pending the very next day. Very impressed, even though it was quite a low percentage considering the amount I spent.
  unluckylynda | 26 Jul 2009 Report Abuse
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Didn't track, had to submit missing claim, took awhile to sort. Note that they don't pay out on taxes and surcharges, which can amount to quite alot, a third of purchase price in our case, makes it not much point. Displays they pay 1-2% but have only paid 1%
  claireb00 | 08 Jul 2009 Report Abuse
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Easy to use website.
  ptb007 | 08 Jul 2009 Report Abuse
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Took approx 2 months to get some cashback. Worth doing!
  texman | 06 Jul 2009 Report Abuse
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Great cashback, tracked quickly, no worries
  ukbunny | 03 Jul 2009 Report Abuse
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Waited 5 months for cashback and still NOTHING despite numerous nudges / reminders sent. Still would have booked flight with Virgin but if they offer cashback then they should honour it. Dissappointing for such a big well known company.
  1053238054 | 09 Jun 2009 Report Abuse
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Fanstic - acknowledged sale very quickly
  Viking | 04 Jun 2009 Report Abuse
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Tracked quickly
  sunbeam5 | 27 May 2009 Report Abuse
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