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Just got my cashback from my holiday in July. Didn't track at first then was offered a lower amount but held out and finally got my £15 as promised. Thanks to topcashback once again for chasing this transaction!
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lorraibenn | 27 Sep 2010
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Getting only £15 for spending over £2k is a bit mean. It also did not track automatically and had to chase two or three times. Finally after 2 or 3 months popped up as immediately payable.
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gregorycampbell | 17 Sep 2010
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Cashback tracked quicky and paid on time.
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caz33 | 16 Sep 2010
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Tracked Very quickly. Looking forward to honeymoon now.
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Edmundo08 | 16 Sep 2010
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tracked quickly excellent holiday as you would expect
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| 15 Sep 2010
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Din ot track automaticaal. Has to send a missing caskback claim. Transaction has now tracked. Keeping my fingers crossed that it goes all the way. (Must say though £15 is a bit stingy when spending over £3000.)
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louisendaz68 | 10 Sep 2010
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TWICE BOOKED HOLIDAYS WITH THEM. AND NO CASH BACK. STAY CLEAR.
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BOBO12 | 08 Sep 2010
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Topcashback had to chase my cashback - took nearly 4 months but eventually got it.
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fiona1963 | 08 Sep 2010
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Did not track on two holidays gone manual.
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dob | 01 Sep 2010
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very slow in tracking but got my cash back eventually. No fault with Topcashback i think.
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BeeKay | 31 Aug 2010
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Still not tracked from an april booking despite nudges
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lesley_ad | 31 Aug 2010
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Have booked 3 cruises this year with Thomson via TopC Back. Two tracked but the third didn`t. I do feel that Thomson were rigid in their attitude towards genuine customers and I can`t fathom the reasons given for them not having paid out. TCB should be able to follow up more thoroughly as, if the retailer says no, it can`t/doesn`t do anything. If you are expecting £15 off the cruise`s price then it`s annoying when it doesn`t materialise.It`s not like it`s a small company and it must have records to show the purchase. I`m wondering whether the internet connections are sometimes at fault. A slight blip may mean the connection is lost momentarily and therefore the tracking??
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silva70 | 26 Aug 2010
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Prompt tracking
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| 24 Aug 2010
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Over one year old now and no sign of any cashback. Given up and closed the claim as Topcashback not interested in chasing it any further. This has happened to lots of people so don't bank on your cashback
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owlfan | 11 Aug 2010
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Thomson's cashback was paid to me within two months of my purchase which I thought was reasonable.
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ismay | 11 Aug 2010
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Tracked overnight
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mretonboy | 11 Aug 2010
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Still not tracked or confirmed my holiday taken at the beginning of July 2010. Have sent several nudges to no avail. Whenever I have used Thomson for a hotel booking (even for just one night) I have received the £15 cashback very promptly yet when you spend hundreds of pounds on a holiday ziltch!
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lorraibenn | 10 Aug 2010
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At long last Thomson cashback has arrived in my account - booked my holiday in November 2009 and received cashback after several nudges in August 2010!
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Supergranma | 09 Aug 2010
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Transaction was tracked quickly and paid out within estimated time. Would definately use again.
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deeplant | 04 Aug 2010
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TWICE IT FAILED.. VERY POOR
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BOBO12 | 29 Jul 2010
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Tracked and paid very quickly, long before we even go on the holiday!
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rscott | 26 Jul 2010
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Holiday booked in December 2009 for holiday taken in May 2010 - still waiting for £15 cashback!
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Supergranma | 20 Jul 2010
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Hasn't tracked after several weeks, a manual claim, and now a nudge. Great holiday - shame about the cashback!
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granjit | 17 Jul 2010
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Have now paid my claim!
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firsthawkeye | 07 Jul 2010
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Still waiting, non tracked, won't be holding my breath
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Essex_Gixxer | 05 Jul 2010
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