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Get up to 3% of your purchase back when you shop with TUI Join TopCashback Free
Get up to 3% of your purchase back
when you shop with TUI

TUI Reviews

Take a look at the TUI reviews left by TopCashback members who have booked holidays with them through us and you’ll find many were delighted with their experience. Among the many positive comments, you’ll find remarks relating to how quickly members received their cashback, while others highlight the service provided by TUI in relation to their holiday.

When it comes to cashback, one happy member said: “Never had any issues with TUI cashback tracking.” They are not alone, however, as plenty of others loved how quickly they got their cashback. Some of the comments you’ll find include “received £32 in under eight weeks. Very happy with TUI”, “top marks to TUI for paying cashback quickly and efficiently” and “no problems and quick, quick payment as usual with TUI”.

The TUI review feedback you’ll find on this page doesn’t just relate to cashback, with the travel company themselves coming in for some high praise. One member stated: “Love the choice and good value. Always use them and will continue to do so.” Other comments you’ll find include “excellent from booking to holiday — so easy” and “very good website, excellent choice, good prices”. Log in to review

TUI Reviews
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Quick payment
  Ruthie1202 | 26 Oct 2019 Report Abuse
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So easy, brilliant
  Susanjoy | 25 Oct 2019 Report Abuse
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Disgusting ! utterley ripped off - adveriste 5% cash back and when you book a high price holiday - the system crashed and then you have to fight for 4 months to get a measley 1% cash back ! absolute Rubbish !
  pwig2256 | 25 Oct 2019 Report Abuse
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Fantastic!! Thanks TUI ??
  sjpilato | 24 Oct 2019 Report Abuse
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I have booked 6 holidays with TUI during the past few years each time going through Topcashback. None of these transactions tracked initially and I had to file a missing cashback claim on each occasion. Until now, cashback was eventually forthcoming, although a wait of over 12 months was not uncommon. Now Tui have decided to reject my latest cashback claim claining that another merchant was paid the cashback which is nonsense. The whole TUI experience is about getting as much money out of you as possible and this now includes refusing to pay valid cashback claims. Very disappointing which will make me think twice before using them again.
  OspreyBoy | 23 Oct 2019 Report Abuse
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Good service
  Cody jay | 15 Oct 2019 Report Abuse
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I am very happy with tui cash back
  missmental123 | 13 Oct 2019 Report Abuse
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8 months and still waiting for correct cashback amount.
  AKS356 | 11 Oct 2019 Report Abuse
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Fantastic
  arboleas | 08 Oct 2019 Report Abuse
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Quick payee, not quibble easy transaction.
  donnalumb | 05 Oct 2019 Report Abuse
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Very disappointed that my cashback has been declined due to “Another channel conflict/Another marketing channel was awarded the sale". It is impossible that another cashback site has been awarded the sale as Topcashback in the only site we use. I've noticed a few other customers who seem to have had similar experiences, so be aware that cashback may not be forthcoming.
  JeffG69 | 03 Oct 2019 Report Abuse
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Excellent....it does what they advertise
  ljcsh2 | 03 Oct 2019 Report Abuse
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Great Service
  sevans337 | 02 Oct 2019 Report Abuse
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I believe Topcashback tried to get the client to pay but it took almost ELEVEN MONTHS for TUI to pay as promised.
  frankiebm | 30 Sep 2019 Report Abuse
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Slow to confirm and payout
  KevinDebbie | 24 Sep 2019 Report Abuse
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used this 3 times now, very happy!
  linzyg | 22 Sep 2019 Report Abuse
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Still waiting for my payout, coming up to a year now...not impressed!
  CB USER | 22 Sep 2019 Report Abuse
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declined for no literally no reason. wish i hadn't used them at all to be honest
  pandafatmat91 | 21 Sep 2019 Report Abuse
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Refused claim - totally un-acceptable and Tui need to be made accountable. TCB have a record of when I logged on, date and time. This corresponds with my booking. I don't see how they can refuse the claim. Apparently, TCB were not recognised as the last referrer which apparently happens when previously visited sites, cookies or open baskets may interfere with the tracking process. Just an excuse not to pay out £100+. Won't be rushing back to book with Tui through TCB. Not had any issues with Jet2.
  claire131180 | 19 Sep 2019 Report Abuse
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Top marks to TUI for paying cash back quickly and efficiently
  Hoppo369 | 17 Sep 2019 Report Abuse
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Easy to book a holiday and get good cashback too
  Barlaston2710 | 13 Sep 2019 Report Abuse
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Never pay out advertised amount, waste of time going to tcb as they never cough up or reply to tcb , this is the 3rd time this has happened .
  Smokey01 | 09 Sep 2019 Report Abuse
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Still waiting for full cashback on one transaction
  AKS356 | 06 Sep 2019 Report Abuse
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cashback paid. no issues
  tm26 | 05 Sep 2019 Report Abuse
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Still not paid out from Transaction in June
  Pennywinn24 | 04 Sep 2019 Report Abuse
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