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Sainsbury's Groceries Reviews

Reviews and experiences from TopCashback members who have shopped with Sainsbury's Groceries. Log in to review

Sainsbury's Groceries Reviews
	pointless now pointless ,last 3 delivery's did not track and the previous times i tried to putin a claim they were just ignored
	vaL8 \| 08 Jun 2025 Report Abuse
	Complete Rubbish for claiming cashback How come over the last few months I have spent an absolute fortune on my monthly shop to get nothing back...?? judging by a lot of reviews here it has happened to lots of other people too. How can we find out what's happening???
	Clints1959 \| 06 Jun 2025 Report Abuse
	Why does it take many, many weeks for the cash back to appear in my account Why does it take many, many weeks for the cash back to appear in my account?
	Member891151977234 \| 02 Jun 2025 Report Abuse
	terrible... not tracking now at all I really am fed up with Sainsburys as all other retailers track fine so why should this be any different. such a waste of time trying to raise tickets too. Please have a word with them as this is not working for so many people. Thank you
	Shoppersave \| 01 Jun 2025 Report Abuse
	Not again Seems like Sainsbury's are up to their old tricks again. Not tracking purchases and declining cashback despite meeting all the criteria. Thought it was too good to last.
	ollietom29 \| 30 May 2025 Report Abuse
	Cashback seems to have stopped - disappointing altogether For the first time in 4 years, I have no cashback in progress from Sainsburys. No orders have tracked since they u-turned on withdrawing the cashback for existing customers. I now have 5 claims for orders placed since then. I also have 2 more since last Christmas. Not only is cashback not tracking, there is also no effective mechanism for resolving claims. They only get 2 stars because of the track record. Unlikely to review in future; I will just find some other way to save a few pounds on my grocery shop. Specifically by shopping elsewhere.
	Dave0564 \| 24 May 2025 Report Abuse
	Why? Spend over £100 today and they declined it!!
	RhiGlass \| 17 May 2025 Report Abuse
	Pretty poor performance About half my purchases are either declined or show zero value when they should all be entitled to £1 cashback.
	BigNeilM \| 15 May 2025 Report Abuse
	Inconsistent Most of the time it tracks ok but sometimes gets declined for no reason. Also sometimes tracks at an amount lower than the minimum order value of £45 when order is way more so then doesn’t pay out.
	Shellm \| 15 May 2025 Report Abuse
	Reliable cashback Good service and good cash back
	Benghazic \| 15 May 2025 Report Abuse
	nearly all declined like most of the other reviews I too get cashback declined on a regular basis
	Anji D \| 04 May 2025 Report Abuse
	Never received my cashback from Sainsbury's First time I shopped with Sainsbury's online with the topcash back app.and no cashback I also put a missing claim in never going to shop here ever again I'll stick with Iceland and Morrisons for now
	Bluemoon122 \| 28 Apr 2025 Report Abuse
	doesn't track. been lodging claims for over a year now It has stopped tracking for me since 2023 (if not earlier!) So the only way to get cash back is to lodge a claim at every purchase, meaning you have to record details so requiring extra time and effort. Tiring....
	Rita C \| 24 Apr 2025 Report Abuse
	Cashback has always been paid with Sainsbury's I've found cashback with Sainsbury's to be very reliable. Have used discount codes and gift cards and the cashback has still always been paid. Same with friends & family that have used a discount code for £18 off for new customers, they still got the cashback too. My latest cashback was paid within two month but when I've used Quidco it's taken 5 months which makes me think they hang on to your money for months while TCB pay you straight away.
	registerfree \| 21 Apr 2025 Report Abuse
	sainsburys Log into top cashback 1st before my weekly online Sainsburys shop and get rewarded with around £1 cashback. Paid quickly, and couldn't be easier.
	hollyjhall \| 19 Apr 2025 Report Abuse
	Declined for no reason. Not using Sainsburys any more for cashback.They decline payouts stating that the amount to pay out is £0.00.I have had about 10 transactions not paying out.
	fasham \| 11 Apr 2025 Report Abuse
	as usual, doesn't pay out yet again, cashback declined
	BruceLT \| 11 Apr 2025 Report Abuse
	Cashback Never Tracks Every transaction has to be queried and a claim submitted to missing cashback, then it takes months to resolve. Very poor.
	AlexKing \| 09 Apr 2025 Report Abuse
	The seem to decline They always seem to track, I get the email to say I’ve shopped. After that though, most times I’ve shopped seem not to be payable. Unsure why. So given 3 stars, as the odd shop may payout.
	Stevie11 \| 06 Apr 2025 Report Abuse
	Cashback never tracks Cashback never tracks and they never approve it
	Takayak \| 06 Apr 2025 Report Abuse
	Poor service I have a Sainsburys home delivery pass which I use every week without fail. Since Christmas I have received cashback on only 2 of my orders.
	summertime25 \| 02 Apr 2025 Report Abuse
	Let down had to put in claims for lots of weeks.. only one seemed to go through automatically. not sure why not registering.
	suze49 \| 31 Mar 2025 Report Abuse
	Cashback not tracking Also now having problems with cashback not tracking (existing customer). If it's been removed, don't advertise it.
	25martin_s \| 29 Mar 2025 Report Abuse
	rejected. cashback Last 8 shops with declined cashback.
	the_dude_007 \| 25 Mar 2025 Report Abuse
	great online shopping
	pamsville \| 23 Mar 2025 Report Abuse

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