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Get up to 3.15% of your purchase back when you shop with Ocado Join TopCashback Free
Get up to 3.15% of your purchase back
when you shop with Ocado

Ocado Reviews

Reviews and experiences from TopCashback members who have shopped with Ocado. Log in to review
Ocado Reviews
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You got 0 from them on topcashback. Ridiculous.
On topcashback it says ocado Existing Customer can get Exclusive Offer 6% topcashback. But my every orders got 0, they declined all my submission. Ridiculous.
  michaeltang | 21 Sep 2023 Report Abuse
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Did not give cashback
Two bills one over £100 I can't remember what cashback they must have been offering, anyway months later haven't rejected but have authorised £0.00. I don't understand why retailers join this programme if they don't want to pay the cashback.
  JJM28 | 17 Sep 2023 Report Abuse
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Awful
Never tracks properly and they never pay out.
  gdretailers | 14 Sep 2023 Report Abuse
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ITS A JOKE.
CASHBACK IS ALWAYS DECLINED, SO WHAT IS THE POINT IN OFFERING IT
  TURBOTED | 12 Sep 2023 Report Abuse
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No cashback received ????
Zero payout after large spend !
  mark_mackey | 02 Sep 2023 Report Abuse
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decent
All good thanks
  sarahlou43 | 02 Sep 2023 Report Abuse
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Quick receipt of cashback
I like to use Ocado now and again for items I can't easily get elsewhere
  Crystaltips16 | 30 Aug 2023 Report Abuse
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Didn't get the cashback
Didn't get the cashback - limited to new customers
  JinneyJange | 30 Aug 2023 Report Abuse
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had to chase
had to lodge a missing cashback claim everytime I used Ocado. Not right.
  Terryhope1959 | 29 Aug 2023 Report Abuse
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The worst
Cashback never be granted as promised, tried more than 10 times, either transactions are not tracked, or info is missing etc... don't trust them!
  Louisechung | 07 Aug 2023 Report Abuse
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Great all round
Great quality price and service
  _steviem73 | 30 Jul 2023 Report Abuse
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Be aware
It looks like there's only a limited number of shops before cash-back no longer applies, at the moment it's 5 but it may (will probably) change.
  matt graveston | 28 Jul 2023 Report Abuse
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Always seam to payout
Have always received the cashback ok
  garyafreeman_bt | 24 Jul 2023 Report Abuse
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If I could leave a 0 star feedback I would
We have tried multiple times to get cash back, but even though we place the order via the TCB link, it just shows as a £0.00 amount pending. Pretty rubbish really
  JoyDaniels | 27 Jun 2023 Report Abuse
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Successful payouts
Fast payout
  mark_mackey | 15 Jun 2023 Report Abuse
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not paying
Six months have passed since the shop and still waiting for the cashback...
  vastem84 | 24 May 2023 Report Abuse
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Had order only thing to return is the bags they make us have .
Only cashback once as said must keep the plastic bags till next order. so subsequent orders returned plastic bags (not wanted do not use with other stores) they make you have them. Therefore no cashback.
  mellowangie | 24 Apr 2023 Report Abuse
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Waste of time cashback is always declined
they say cashback is available for 5 shops I had 5 out of 5 declined
  SPEEDY22 | 10 Apr 2023 Report Abuse
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??
?? ??????
  mona99no88 | 07 Apr 2023 Report Abuse
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Never becomes payable
I have purchases going back to November and still not become confirmed or payable, even though average time is supposed to take 8 weeks.
  DISKIN31 | 03 Apr 2023 Report Abuse
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Fast payout
Fast payout
  mark_mackey | 01 Apr 2023 Report Abuse
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Never works for me....If I could give zero stars I would...
I am yet to receive any cashback from Ocado, despite activating 3% on every online shop I do. Each time I place an Ocado order it shows at £0.00 payback and I have to lodge a claim EVERY TIME! Its so frustrating as I spend around £300 a month with Ocado which is good payout for me, so am beginning to feel no incentive to keep shopping there and will probably switch retailers soon. Any one else had this???
  Welshcake182 | 31 Mar 2023 Report Abuse
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Good service do not rely on cashback they declined all 5 of my first claims
Good service do not rely on cashback they declined all 5 of my first claims
  jggmail | 30 Mar 2023 Report Abuse
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Doesn't track
Poor, transactions don't track
  jonnyp83 | 06 Mar 2023 Report Abuse
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good quality food
got cashback and starting offer which made it a bargin
  Member7108327408047 | 16 Feb 2023 Report Abuse
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