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Get up to £0.00 of your purchase back
when you shop with Ocado
Ocado Reviews
Reviews and experiences from TopCashback members who have shopped with Ocado.
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Ocado Reviews
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Cashback has been declined by the retailer
Cashback has been declined by the retailer
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lara_fry | 09 Apr 2024
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very slow cashback
New customer starting their online delivery. Tracking is quick and accurate but payable cycle is 13 weeks?! Will see what would happen.
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Jqm | 01 Mar 2024
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Waste of everyone's time and effort
Missing transaction claim returned as "Non commissionable". Been doing this long enough to follow the rules to get cashback. I think they're using returned bags as a reason to not pay out. What a waste of time.
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SQUIDGE | 01 Mar 2024
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Really misleading cashback limit
This retailer only provides cashback upto the first 6 shops. After which all subsequent cashback is declined. It doesn't mention this anywhere on the site. I would've taken my business elsewhere if I'd have known.
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Jayeshdave | 28 Feb 2024
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NO CASHBACK
Followed the correct procedure and was told purchase was "non-commissionable". Silly reasons given. Looking at the feedback on TCB it appears that Ocado only give cashback to new customers as there are loads of complaints here... Not pleased.
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siena1910 | 25 Feb 2024
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Cashback declined as 'non commisionable'
Given a list of suggestions as to why this could be, none of which applied to my purchase. Very annoying when the only reason I did an Ocado shop was because of the cashback offered.
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31Devonish | 22 Feb 2024
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extra cash back
nice to have extra cash back.
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SwindonMan | 18 Feb 2024
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Waste of time
Purchased on at least 5 separate occasions as a new customer and they declined all the cashback amounts.
Don't expect to get anything.
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jazzyb88 | 16 Feb 2024
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had 3 transactions declined!
had 3 transactions declined when I have done nothing wrong and went through TCB! Will not use again as Ocado is a rip off anyway, only used for the free delivery for 3 months!
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SamskiB | 14 Feb 2024
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Slow to pay, problems claiming,
Frequently use Ocado. Disappointed as I have only been able to submit first two claims due then the option to choose date on claim page won't work. Those two claims go back four months but still no response from retailer. Another point is they only reward new customers, not loyalty which is never a good thing in my book.
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Spongie | 10 Feb 2024
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