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Get up to £150.00 of your purchase back when you shop with Mobiles.co.uk Join TopCashback Free
Get up to £150.00 of your purchase back
when you shop with Mobiles.co.uk

Mobiles.co.uk Reviews

Mobiles.co.uk have been going since 1995, and as the UK’s longest-running retailer of mobile phones, you’ll find everything from good value contracts to SIM-only deals.

They feature a wide variety of brands including Apple, Samsung, and Google as well as popular networks like Vodafone and VOXI. Mobiles.co.uk have been winning awards since 2006, with a slew of credits to their name from Mobile Awards, uSwitch, and Mobile Industry Awards.

You’ll find more than 60% of Mobiles.co.uk reviews rated 5-star* on Trustpilot as well as positive reviews from many of our customers, too. Many users described the quick and easy process, good customer service, and value for money.

Some of the negatives have included customers having issues with delivery or refunds. Explore the many Mobile.co.uk reviews to see what you could expect from the retailer, or leave a review of your own experience.

*True at the time of writing.

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Mobiles.co.uk Reviews
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Just an update, mobiles.co.uk have now honoured my cashback all good in the end :)
  navinder | 03 Sep 2014 Report Abuse
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Purchased full tracked online only for them to decline not happy at all. I did all the order process online with out any glitches or errors and was told the item was in stock. A day later I received an email saying the phone I ordered was not available and I would have to wait. As I did not want to wait and needed a phone ASAP I rang them up to cancel the order so I could order elsewhere, the operator said they had the phone and would send it to me the following day. I then received a the phone and a different order number. I was told by the operator that my cashback would be honoured as they had an available phone to send me. I am now wary of this company as this could be a mechanism they use to NOT fulfil or honour the cashback. Raised it with TCB waiting for response, will update with outcome.
  navinder | 30 Aug 2014 Report Abuse
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Excellent, easy, quick. I will use Mobiles.co.uk again.
  gnewby | 30 Aug 2014 Report Abuse
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Had my last 3 phone contracts with this company and had a good experience every single time. Very good website and easy to understand the cashback system!!
  brfc91 | 30 Aug 2014 Report Abuse
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Very easy to use and understand. Ordered phone 7pm and arrived 11am next day, excellent service. and nice new phone with great package for £12mth
  n7771_b777 | 30 Aug 2014 Report Abuse
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Good site, offering excellent deals on all major networks. I've dealt with this company before - and they are unbeatable, It tracked straightaway. Highly recommended
  slakhi | 22 Aug 2014 Report Abuse
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Ordered the phone Sunday afternoon, and it was ready for delivery Monday! they use a decent delivery service too which gives you a 1 hr window. very pleased.
  Matthew1981 | 13 Aug 2014 Report Abuse
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Fast and efficient! fantastic service.
  redyoungy | 11 Aug 2014 Report Abuse
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Excellent very fast payout!!
  Didster83 | 10 Aug 2014 Report Abuse
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wow best and quickest payout from any purchases in under a month.
  jerry2294 | 28 Apr 2014 Report Abuse
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Pain free experience. Came payable really quickly (less than two weeks). The only criticism is that they delivered the phone on the wrong day, but luckily someone was in.
  Trif | 19 Mar 2014 Report Abuse
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Was a bit dubious after some of the negative comments but I got my £28 cash back in just over a month. Great stuff!!
  tim_h_fbh | 20 Feb 2014 Report Abuse
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Cash back failed to track even though every thing was done correctly, missing clam was submitted and top cash back replied saying another source was credited with the cash back. Other recent reviews saying similar things, avoid if you can they will try to get out of paying! Also, a couple of direct debits were set up on my bank account for gadget insurance and phone insurance even though I did not ask for them! Be very wary.
  gordo43 | 12 Feb 2014 Report Abuse
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Cash back via topcashback tracked and worked fine. Cashback via mobiles.co.uk own discount incentive did not work! DO NOT go for any deal that gives cashback over the 2 years of a phone contract. They will try every trick to avoid paying
  martinstev | 28 Jan 2014 Report Abuse
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Never gave me my cash back, don't believe them, you won't get your cash back either
  Amiesmummy | 12 Dec 2013 Report Abuse
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After 19 months (!) chasing a completely legitimate cashback claim that did not track following my purchase of an iPhone mobiles.co.uk have refused my claim with no specific grounds for doing so. Topcashback have not sought to challenge this at all, even though they have the records of my visit to the site. Very disappointing. Looks like I have been unlucky, but it could happen to others too. Mobiles.co.uk won't be getting my business again.
  SEEdwards | 03 Dec 2013 Report Abuse
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Took over a year and then cashback finally declined. Disappointing!
  garfy117 | 03 Dec 2013 Report Abuse
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Placed my order from topcashback but very disappointed as mobiles.co.uk are stating that I will not receive my cashback
  gezzy1060 | 27 Nov 2013 Report Abuse
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Avoid this merchant. Purchased a phone in January and 9 months later they have rejected my topcashback claim saying that I have used another source i.e. search engine to buy the phone.
  | 24 Nov 2013 Report Abuse
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No problems at all. Item ordered, cashback tracked and paid.
  RavenMaster | 02 Oct 2013 Report Abuse
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Good mobile deal but did not pay out on the cashback - not a happy camper :(
  markyp3172 | 06 Sep 2013 Report Abuse
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Not only do you get great deals from mobiles.co, but the cashback tracked straight away and paid up quickly. Efficient service on all counts, and provided you follow their instructions to the letter, sending them the correct invoice etc etc, they do pay up on their own cashback deals too.
  mochsie | 05 Sep 2013 Report Abuse
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Received cash back after a couple of months in the contract. Can't complain. Would use again and also have great deals on phone contracts.
  lakattack | 25 Aug 2013 Report Abuse
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They very improved the service! Good one.
  lotan | 06 Aug 2013 Report Abuse
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Never paid, tried to come up with excuses, but in the end there was none and they just never paid
  spitfire | 08 Jul 2013 Report Abuse
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