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Get up to £150.00 of your purchase back
when you shop with Mobiles.co.uk

Mobiles.co.uk Reviews

Mobiles.co.uk have been going since 1995, and as the UK’s longest-running retailer of mobile phones, you’ll find everything from good value contracts to SIM-only deals.

They feature a wide variety of brands including Apple, Samsung, and Google as well as popular networks like Vodafone and VOXI. Mobiles.co.uk have been winning awards since 2006, with a slew of credits to their name from Mobile Awards, uSwitch, and Mobile Industry Awards.

You’ll find more than 60% of Mobiles.co.uk reviews rated 5-star* on Trustpilot as well as positive reviews from many of our customers, too. Many users described the quick and easy process, good customer service, and value for money.

Some of the negatives have included customers having issues with delivery or refunds. Explore the many Mobile.co.uk reviews to see what you could expect from the retailer, or leave a review of your own experience.

*True at the time of writing.

Mobiles.co.uk Reviews
	Very poor company,Took out new contract with 02 and was declined cashback
	hondaxr400 \| 03 Oct 2015 Report Abuse
	Cash back tracked but was declined on both transactions on two separate phones I purchased. Made a complaint and it was still declined. I won't be buying anything from them again. Really disappointed!
	bethanliddell \| 20 Sep 2015 Report Abuse
	Beware! Failed to identify Topcashback as the referral. No payment...
	tyeardley \| 16 Sep 2015 Report Abuse
	The service has been appallling. They have put someone else's mobile phone nuo. on their system and then invalidated my cashback claim. I have written 4 times to complain and they rject my complaints. But I KNOW that they have had my correct mobile no. from the start because when I log in, I use my correct mobil no. successfully. They refuse to rectify their error and I cannot update my details on the system online because it says there is an error and the service is unavailable. They are therefore frudulently invalidating my claim due to their own error and the inability to update my number on their system. I have spent hours trying to get someone to actully reply to thsi and put things right, to no avail.
	natsiva \| 10 Sep 2015 Report Abuse
	turned down my cashback - very disappointing as I chose this merchant based on high cashback. Be very careful to close down cookies etc as they seem to use any excuse not to pay.
	mralibi \| 30 Aug 2015 Report Abuse
	RUBBISH DO NOT BOTHER !!! I SHOULD OF RECIVED OVER £47 BUT GOT NOTHING SAYING THEY DIDNT RECOGNISE MY TRANSACTION
	tattooedbear \| 27 Aug 2015 Report Abuse
	When I placed my order the cashback amount showed as £47.50 yet I have only received £10.50. Not happy very miss leading
	Agleeson86 \| 27 Aug 2015 Report Abuse
	Okay the cashback was good but loosing my data to hackers, P.I Stakers with the number plate W4nkers
	lejackal \| 12 Aug 2015 Report Abuse
	Cashback received very quickly 10/10
	dobsy1 \| 10 Aug 2015 Report Abuse
	I was due £47.25 cashback on a PAYM upgrade however, only £26.25 has been paid. Missing cashback claim has been raised with TCB to get the outstanding amount.
	GingerBr \| 03 Aug 2015 Report Abuse
	Brilliant service, good value for money and fast delivery
	samellers \| 03 Aug 2015 Report Abuse
	Had two cashback's from them so far. First time (2yrs ago) they took about 10 weeks, this time they only took 5 weeks
	littlen \| 26 Jul 2015 Report Abuse
	Very quick payout.
	seagull24 \| 25 Jul 2015 Report Abuse
	Tracked quickly at £10.50 (as advertised for SIMO) but confirmed and payable at £5.25. Have raised claim.
	ShatnersToupee \| 14 Jun 2015 Report Abuse
	Failed to honor cashback - T&C appeared to change after making my purchase! Beware
	edcooper \| 22 Apr 2015 Report Abuse
	Fast tracking and quick payment (within about 6 weeks) of cashback on purchase of competitively priced mobile contract. Prompt delivery of phone and good service throughout.
	ctcb \| 21 Apr 2015 Report Abuse
	got cashback... waiting more cash... 25 all good
	gerald5445 \| 13 Apr 2015 Report Abuse
	Mobiles .co.uk say they did not recognize my topcash back referral so i am left with £0 I don't think i will be dealing with mobiles.co.uk again.
	Tornado \| 13 Apr 2015 Report Abuse
	Can't fault, tracked quickly, great cb, paid promptly. What more could you ask for?
	Ukcubfan \| 13 Mar 2015 Report Abuse
	Very easy to use. Fast payout.
	Amos_Rodrigues \| 03 Mar 2015 Report Abuse
	Nothing but trouble!! Upgraded to a new iPhone 6 on their £47.50 offer. All went through fine and tracked straight away. I then waited 3 weeks for my phone to come into stock and was received in due course. After 5 days my new sim had not become active so I call them up to find out the problem.... Turns out that the guy who processed my order put it through as a new contract instead of an upgrade. I was then told that this is no problem, it happens from time to time and that it was a straight forward process to get it corrected and that I would be sent a new sim the next day.... After another 5 days and still no new sim, and 2 days since my old sim stopped working I log into my mobiles account to see whats happening. I see my order status showing as returned and that there is a new phone number that was assigned to my account. I phone this number expecting my phone to ring however a guy called Masood answered - he's just got a new phone himself from mobiles!!!! So I phone up mobiles again to find out where my sim card is, I'm told that due to the rush of orders from black friday my order had been delayed and that it would be sent out today. I also asked if my TCB would be effected as my order status was showing as returned? I was VERY clearly told that this WOULD NOT effect my TCB and I would be paid. Well I received my new sim next day and all works great. However a couple of weeks later I notice that my TCB has been declined. I submit a missing cashback form and all the details and more from above to TCB and I get a response yesterday saying that they have contacted mobiles and they are still declining the cash back with NO REASON given!!!! How is this acceptable!! I feel totally ripped off. They made the initial error with my order that caused my order status to go to returned, I had to phone them on three occasions to get this all sorted out @ 10p/min on their phone number I recon I would have spent half of any cashback that I was due in call costs!
	Dazzmac \| 03 Jan 2015 Report Abuse
	No issues from start to finish. Paid out within 6 weeks.
	B_marvel \| 02 Jan 2015 Report Abuse
	Cashback tracked straight away, mobiles.co.uk offered the cheapest deal for the handset I wanted by a long shot, no one was able to pricematch. Very happy.
	Samiamiantha \| 30 Dec 2014 Report Abuse
	best deals, appropriate handling. They used DPD for overnight delivery which is great as it provides 1 hour delivery window. No hassle what so ever. No wonder they get such high customer rating.
	hsn953 \| 11 Dec 2014 Report Abuse
	Excellent merchant !!! No hassle in ordering, quiet straight forward and simple site to order. Very fast delivery on time and nice customer service. Used it for 2 years and again bind for 2 more years without hassle. Recommend for everyone and getting cheapest and resonable deals from this merchant which I cannot get from actual network provider. Thanks for everything. Joshi
	flowerbooy \| 11 Dec 2014 Report Abuse

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