Become a TopCashback member for cashback, deals and more free perks. Join TopCashback Free
Get up to £0.00 of your purchase back
when you shop with Microsoft Store

Microsoft Store Reviews

Please sign in to leave a Microsoft Store reviewX

TopCashback members who have made a purchase from them have rated Microsoft Store three stars out of five overall. Customers who have left positive feedback state they did so for reasons such as the great prices found on their website, the superb products and service offered and because they received a “fantastic deal on a fantastic product”.

Other positive reviews highlight the fact that their item was delivered before expected or the customer had enjoyed a smooth renewal of Office 365. In terms of cashback, not only are many members happy with the amount they receive, but others have left comments such as “tracked within hours, cashback received promptly”, “always tracked first time and always moved to payable fairly quickly” and “really happy with how quick it became payable”.

Despite having a ‘bad’ overall rating, positive reviews left on Trustpilot commend Microsoft for their world-class support in replacing a faulty product within three days and the very helpful customer service received when someone contacted them about an issue with delivery.

Review this merchant
Microsoft Store Reviews
friend icon
Supposed to be £100 which was on offer. Confirmed at £12.50 hopefully will get rectified but been with Microsfot under query for some time now
  DomLSE | 30 Nov 2017 Report Abuse
friend icon
Paid nowhere near the advertised amount. Topcashback given up chasing.
  ssimons | 14 Nov 2017 Report Abuse
friend icon
Cashback tracked at lower rate at the beginning , but then Microsoft declined to pay full cashback .Microsoft offered £20 but paid only £3, but not only for me , hundreds customers who bought console last Christmas . Greedy company , won't trust again .
  meistic | 07 Oct 2017 Report Abuse
friend icon
Bought Lumia 950 back in Oct-16, initially the cashback tracked at £10 instead of £50. Cashback never uplifted to £50 and £10 become payable. Raised a trouble ticket and TCB chased MS for the uplift, only just been resolved and MS have rejected the uplift.
  davemorris84 | 14 Sep 2017 Report Abuse
friend icon
Never pay anywhere near the amount stated. 3 different times I have ordered and everytime got less than half stated cashback
  sockpuppet | 12 Sep 2017 Report Abuse
friend icon
MS ignores my missing claim even though I have a valid order number
  JKuan | 28 Aug 2017 Report Abuse
friend icon
10 months after buying an Xbox One bundle, I'm still sat at an amount vastly below the cashback amount I should be getting. TCB can't resolve until they reveive a notification from MS but if they've not done it after all this time then really I'm thinking MS have no intention of paying up. The only company I've had cause to complain about here in many years of using this site.
  carlos777uk | 27 Aug 2017 Report Abuse
friend icon
Does not pay the higher rate of cashback, and it takes months to get answers.
  rossgallow | 16 Aug 2017 Report Abuse
friend icon
Cashback rejected due to being raised 30 days past click-through, despite the order being a pre-order and so not actually shipped/charged in that timeframe.
  alex84531 | 01 Aug 2017 Report Abuse
friend icon
Very poor experience. Bought a Lumia 950 XL in Sept 2016 expecting £60 cashback...got £14. Raised a Support Ticket but always get the same response "We're waiting for Microsoft to validate the purchase! They've only had 9 months!
  calderson | 02 Jun 2017 Report Abuse
friend icon
Rubbish, slow, no information showing about how slow it is. Was a faster paying merchant when I ordered from them. Lies.
  Flippy | 17 May 2017 Report Abuse
friend icon
Item tracked far below the published 'exclusive' rate and exclusive rate wasn't honoured even after a cashback claim! Can't recommend.
  bxboards | 22 Feb 2017 Report Abuse
friend icon
Advertised as higher £23 rate, got £3 like everyone else.
  G0OSE | 21 Feb 2017 Report Abuse
friend icon
Terrible - Bought a PC due to the so called exclusive offer and never got paid
  MikeyOh32 | 20 Feb 2017 Report Abuse
friend icon
Where the hell is my cashback, it said within 2 months it would track and its still bloody tracking..!!
  mohammedumar91 | 13 Feb 2017 Report Abuse
friend icon
Was promised about £42 cashback if I bought a Lumia 950 October 12th but only showing as £10.89. Made several enquiries with Topcashback but they say to still wait. It's been over 4 months so can't understand what the delay is for as I'm clearly not waiting to return the phone.
  Utilitarian | 09 Feb 2017 Report Abuse
friend icon
Declined a £60 cash back for suspect reason after manual claim
  Skaterbuoy | 05 Feb 2017 Report Abuse
friend icon
Not Trustworthy.
  rahul1910601 | 30 Jan 2017 Report Abuse
friend icon
Rubbish...This was meant to be £20 and now its only £3.
  mjstimp | 29 Jan 2017 Report Abuse
friend icon
Shocking - every time i have used them there has been issues claiming cashback. up to 6 months later for one claim!
  JacquelineNiven | 28 Jan 2017 Report Abuse
friend icon
Purchased a 950 in September '16 but didn't tracked. Logged a claim for missing cashback (£42) but after a few month has been declined. No point saying more should be enough to go through other reviews to put you off buying from them in the future. What a waste of time :(
  alexosvath | 25 Jan 2017 Report Abuse
friend icon
Very dissapointed cashback was suppose to be £30. instead got £1.60.
  sammy112 | 25 Jan 2017 Report Abuse
friend icon
Very poor, offered £20 for an Xbox and got £3.33......
  G0OSE | 13 Jan 2017 Report Abuse
friend icon
Beware of exclusive offers of large amounts of cashback from Microsoft Store. Well over a year and still no acknowledgement from them.
  cwalfa | 04 Jan 2017 Report Abuse
friend icon
Trader pays at a lower rate than the enhanced rates promised.
  Traygar | 02 Jan 2017 Report Abuse
1...678910...11      View:   2550100