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Microsoft Store Reviews

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TopCashback members who have made a purchase from them have rated Microsoft Store three stars out of five overall. Customers who have left positive feedback state they did so for reasons such as the great prices found on their website, the superb products and service offered and because they received a “fantastic deal on a fantastic product”.

Other positive reviews highlight the fact that their item was delivered before expected or the customer had enjoyed a smooth renewal of Office 365. In terms of cashback, not only are many members happy with the amount they receive, but others have left comments such as “tracked within hours, cashback received promptly”, “always tracked first time and always moved to payable fairly quickly” and “really happy with how quick it became payable”.

Despite having a ‘bad’ overall rating, positive reviews left on Trustpilot commend Microsoft for their world-class support in replacing a faulty product within three days and the very helpful customer service received when someone contacted them about an issue with delivery.

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Microsoft Store Reviews
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Took a while to pay out. Shoddily-made kit. Pain in the ass to cancel/deal with in general.
  davidjparker | 26 Dec 2016 Report Abuse
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Microsoft does not honour the cashbacks promised by them. You get a much lower rate than the advertised cashback. Cannot trust this supplier - better buy some other company's products which are just as good but miles cheaper. Only bought from Microsoft because of the cashback and now am regretting it.
  ccchan | 30 Nov 2016 Report Abuse
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99.61% customer satisfaction... said no one ever. Just look through these reviews and think if you're likely to be satisfied with this merchant. - I've personally been waiting a year for a clearly advertised laptop which paid out the incorrect (8 quid vs 350 advertised... really) amount of cashback.
  booboobeaker | 28 Nov 2016 Report Abuse
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Horrible, Terrible, paid less than 25% of the promised cashback.
  deepeshmakhija | 22 Nov 2016 Report Abuse
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Offered £10 for Xbox bundle - website crashed multiple times.Only £3.33 paid they knew I bought the bundle but failed to honour the deal- very poor
  Susie9999 | 11 Nov 2016 Report Abuse
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Awful experience, cashback amount didn't track fully, even though the sales track was recorded. Not going to use TopCashBack or Microsoft Store again, 30 day limit on resolutions instead of 100 of other merchants. Cunning and conniving, not happy
  Shoops2021 | 06 Nov 2016 Report Abuse
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They offered 21% on a £1300 + purchase and now are refusing the deal
  ian_kirkham | 04 Oct 2016 Report Abuse
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Bought a tablet expecting the correct amount of cashback to track soon. if it doesn't track within 29 days, I will return the item.
  nayana | 16 Sep 2016 Report Abuse
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Bought a microsoft band2 in April expecting to receive £40 cashback, i received £7.51 then after lodging a claim 3 months later i received another £1.51 £9.08 in total, not very happy claim still ongoing, will update if and when i receive what i expected.
  su56 | 03 Sep 2016 Report Abuse
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Tracks great but never for the correct amount. Takes months of chasing to get advertised amount!
  Cr0cky | 24 Aug 2016 Report Abuse
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Rubbish, did everything normallay and got no cashback and have no reason why. embaressing for everyone
  Kishnundloll | 04 Aug 2016 Report Abuse
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made a cliam for missing cashback. told it needed to be put on hold for 45days and then told that the claim can't be processed because it has to be made within 30 days
  stuart1234cat2 | 28 Jun 2016 Report Abuse
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It's been six months and still haven't received the £25 cashback that was advertised. I'd not use again.
  Sisyphus | 15 Jun 2016 Report Abuse
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I've been waiting over 8 months for TCB to try and get cashback from Microsoft Store for an offer on a laptop.
  cwalfa | 13 Jun 2016 Report Abuse
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Not good, extra cash back bonus not paid and still after 7 months nothing there, for a company like Microsoft you expect better and it has shown they are completely untrustworthy!
  rdcstrau | 23 Apr 2016 Report Abuse
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atrocius ordeal in getting cashback paid, i get that there are IT issues at play and in this case it was down to the merchant but the wait was waaaaay too long. TCB representatives have been great though especially the social media team, props to Matt and Steven xxx
  Trashj87 | 23 Apr 2016 Report Abuse
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This has taken over 6 months to sort out. Absolutely appalling!! They don't deserve any stars !
  khanru | 20 Apr 2016 Report Abuse
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Poor 10 months to get cashback and its still £10 short of what was advertised
  chewie18 | 19 Apr 2016 Report Abuse
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AVOID!! They lure you in with large cash back amounts so you make purchases you maybe wouldn't, then give no reason once you query it. TopCashBack don't seem to be able to hold them accountable which isn't good. I just hope this saves someone else from being ripped off
  Phileh | 12 Apr 2016 Report Abuse
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Cashback for ordering a Surface Pro (£100) was declined, but they paid out for other items in same order.
  aligutt | 11 Apr 2016 Report Abuse
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After 5 months wrongly tracked cashback has still not been uplifted (waiting for merchant). Be aware and don't rely on cashback from this shop!
  JanSch | 04 Apr 2016 Report Abuse
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Cashback tracked fine, then dropped to far lower than advertised. Over three months and still no resolution.
  theadams | 02 Apr 2016 Report Abuse
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Missing cashback claim submitted after item didn't uplift as promised. Looking at other reviews this seems to be a common issue, indeed it wouldn't surprise me if none of the transactions had uplifted. Not good, will just have to wait and see if they eventually honour the promised rate.
  booboobeaker | 22 Mar 2016 Report Abuse
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Same issue as many others regarding Arc Mouse deal. 5 months on and confirmed at £0.53 instead of £40. "Faster paying"? I think not and please don't offer decent deals if you are unwilling/ unable to track. You are the world's leading software publisher; how difficult can it be!
  kurosawa | 20 Mar 2016 Report Abuse
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been waiting for cashback of £350 on a £1000 laptop as advertised but it has tracked and become payable at £8. Use at your own risk.
  dman_15 | 02 Mar 2016 Report Abuse
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