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Microsoft Store Reviews

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TopCashback members who have made a purchase from them have rated Microsoft Store three stars out of five overall. Customers who have left positive feedback state they did so for reasons such as the great prices found on their website, the superb products and service offered and because they received a “fantastic deal on a fantastic product”.

Other positive reviews highlight the fact that their item was delivered before expected or the customer had enjoyed a smooth renewal of Office 365. In terms of cashback, not only are many members happy with the amount they receive, but others have left comments such as “tracked within hours, cashback received promptly”, “always tracked first time and always moved to payable fairly quickly” and “really happy with how quick it became payable”.

Despite having a ‘bad’ overall rating, positive reviews left on Trustpilot commend Microsoft for their world-class support in replacing a faulty product within three days and the very helpful customer service received when someone contacted them about an issue with delivery.

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Microsoft Store Reviews
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Waiting for month now for cashback, by default logging wrong (much too) low cashback amounts and not responding to support requests
  JanSch | 01 Mar 2016 Report Abuse
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Like others, I've been waiting months for my cashback on a wireless display adapter. I'd treat MSFT Cashback with extreme caution..........
  MonkeyMickey | 29 Feb 2016 Report Abuse
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Didn't pay.
  Permanganate | 12 Feb 2016 Report Abuse
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Tracks quickly but doesn't honour the cashback deal offered. Should have got £25 cashback got £3.85 instead!
  Sisyphus | 20 Jan 2016 Report Abuse
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Purchased the surface mouse and got 50p cashback instead of the £40 I was suppose to get. Apparently I could be waiting months for them to reply to my claim.
  SarkyStarkey | 14 Jan 2016 Report Abuse
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After spending £395.00 got ripped off on my £10.50 cashback. It said it tracked. Microsoft said nothing to do with them see Topcashback and topcashback is backing out of it - so it seems.
  ABatch | 21 Dec 2015 Report Abuse
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Tracked at the incorrect rate, didn't uplife depsite a support ticket and then paid out incorrectly too.
  KeithTopCashBack | 04 Dec 2015 Report Abuse
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The Cashback amount is wrong. 52p given instead of £42. I have to lodge a missing claim and hope that the other amount will come through soon!
  solukas | 04 Dec 2015 Report Abuse
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Cashback offered at £40 but tracked and paid at 48p! Awful. Claim initiated.
  kurosawa | 04 Dec 2015 Report Abuse
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Terrible... Cash back adversities as 42£ at a 60£ purchase on both Arc Mouse and wireless display adapter...guess how much did I get back.... 1.05£ in total....I have lodged a complain but it says it can take up to 4 months....
  pangaconsultant | 28 Nov 2015 Report Abuse
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Cashback tracked at the wrong amount
  raypang | 26 Nov 2015 Report Abuse
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Only paid 1/3 of cashback that was offered - should have been £30, received £10.
  emma818181 | 14 Nov 2015 Report Abuse
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Very poor don't bother. Two purchases and both top cash back has got wrong.
  chewie18 | 05 Nov 2015 Report Abuse
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I've been waiting since 21 May 2015 for my cashback to be tracked and though I have an open ticket with TopCashback to investigate I've heard nothing. It's now the end of October and the only way I have of chasing this up is by 'nudging' them which doesn't generate a response.
  dan69v | 29 Oct 2015 Report Abuse
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Quick payment, but i didn't get the cashback advertised.
  FEDunn | 27 Oct 2015 Report Abuse
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Terrible service from MS got 6.20 cashback when should have been £37. Took two years to get a reply to say my cashback was denied!!
  sjpettit01 | 14 Sep 2015 Report Abuse
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Watch out if you include Office 365 with anything you buy - especially if they are to be gifts - they start the Office 365 subscription as soon as it's paid for, you might not have the machine for a few weeks but the subscription becomes live immediately - much better to order it on the day you give the gift or you lose all the time between the ordering and the opening of the gift - unless you download it, install it and then it'll just sit there ready - using up part of subscription for doing nothing.
  Falcon262 | 22 Nov 2014 Report Abuse
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Like many other was expecting 12.5% cashback and got more like 2% lodge a claim and still waiting I will not be buying from Microsoft again. Really poor !!
  sjpettit01 | 22 Feb 2014 Report Abuse
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This was my my first failure at getting cashback. Apparently the transaction was tracked to someone other than TopCashBack so nothing will be forthcoming. I never liked Microsoft much anyway, so will avoid purchasing anything from them in future
  MickZ | 21 Feb 2014 Report Abuse
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Purchased in January 2013. Didn't track and still no response.
  Peragon | 07 Jun 2013 Report Abuse
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Don't accept debit cards as a payment method. It's truly stupid.
  | 19 Dec 2012 Report Abuse
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when I bought the Windows 7 product, the cash back rate shown was 30.3% but what was tracked was ony 15.15% - which means a big difference considering how much the product cost. To be very honest, I would not have bought via TopCah back if not the high cash back rate. I enquired about the rate change but it seems that there is little they can do to update the rates on a more timely basis. Alas, quite disappointing really ...
  gidiet | 31 Dec 2010 Report Abuse
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tracked item is showing at less than 50% of what it should be, item was delayed. Constantly lied to by customer support at MS and so far after a week of putting in a claim not a word from topcashback. not happy.
  | 22 Dec 2010 Report Abuse
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Tracked quickly but only 15% instead of 30% for a software purchase!
  essaybee | 09 Dec 2010 Report Abuse
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WINDOWS35OFF code doesn't work. Checkout amount doesn't change. I tried to enter code again and it says "Code has already been used".
  shopper987 | 14 Sep 2012 Report Abuse
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