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Tracked immediately and took nearly 12 weeks to pay out.
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cripley1 | 05 Sep 2015
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Cashback pending in my account was quite quick and actual cashback from the merchant was available in my account within a couple of weeks of the travel insurance policy end date.
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seasideman | 10 Jul 2014
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Unfortunately had to cancel holiday but LV handled everything very quickly and efficently. Staff were friendly abd helpful on the phone. Only lost £30. Will use them again.
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| 12 Apr 2012
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Cashback showed "pending" after a few hours from purchase.
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cos_e | 30 Nov 2011
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Excellent product backed up by first rate customer service
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Nurnor | 30 Sep 2011
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I bought travel insurance in March. It tracked quickly. However there is still no sign of payment. TCB have received payment for transactions in May but payments for March are missing. Hope LV= are quicker if I have to make a claim.
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pedum | 25 Aug 2011
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Cashback became payable at the right amount today after a week or so as payable of £0.00. My TBC claim is still on ice so I guess it came through as normal. All in all ok! Good cashback as it's better than a percentage offer. Only downside is it became payable at £0 and I assumed it was declined.
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Submedic | 24 Aug 2011
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Bought travel insurance the week before the holiday. All well, cashback tracked and confirmed quickly.Two months later became payable as nil. By this time we had been on holiday and as I did not think I would want all the paperwork/references again they had been destroyed. Anyone taking out travel insurance with LV - BEWARE!!
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magshaw | 19 Aug 2011
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Competitive price from LV, but my cashback was declined after pending for a couple of months. No idea why, policy was purchased, went on holiday and come back. I have to fill out a claim but unsure if I will be able to find the policy number etc. now.
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Submedic | 10 Aug 2011
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Easy to use and good efficient service by retailer. Cashback fairly good.
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lindasmith1704 | 03 Aug 2011
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Tracked in less than an hour! Though am slightly surprised that it's estimated payout date is October 2011! The last LV insurance did pay out on time, so hopefully I will have nothing to worry about. Will let you know come October if there's any probs.
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snmrw2 | 11 Jul 2011
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Very quick to track. Purchased same last year for 2011 holiday and had to make a small claim, didn`t have to fill any forms in. great service
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| 29 Apr 2011
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never got cash back. give up waiting . stuck at zero.
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| 09 Nov 2010
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Good amount of cashback on a single trip insurance policy and prices very competitive. Site very easy to use.
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slloydhirst | 30 Oct 2010
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Documentation received next day. Can't ask for better service than that.
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margt | 14 Sep 2010
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Got cashback as expected. There customer service is excellent. The price was cheap. Overall very happy.
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romslv | 24 Aug 2010
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Tracked almost immediately. From past experience of L.V. I'm confident that it will move to payable at the allotted time.
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Flintstone | 22 Jul 2010
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very quickly tracked one of the fastest i have known...
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Superman3170 | 06 Jun 2010
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Dreadful! As others have experienced, cashback initially tracked at right figure but then changed to 0.00 several months later for no apparent reason. Claim submitted months ago, and have heard nothing in response. Very poor service from both LV and topcashback. You have been warned - now 9 months since purchase and still no cashback!
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mjsw | 06 Jun 2010
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Just had my renewal notice from LV. That's a year I've been waiting for cashback. Clearly won't happen now.
Won't be renewing with LV, if they can't sort out something as simple as £20 cashback what would they be like if I needed to make a claim?
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bol | 20 May 2010
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Cashback tracked very quickly :-)
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romslv | 11 May 2010
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No problem with this supplier would recommend them to anyone
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donti | 30 Apr 2010
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Same experience as some other users. Tracked quickly and when it went to confirmed had been taken down to zero with no explanation. Still waiting for response from query 3 months later.
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sharoncowan | 27 Apr 2010
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No cashback recieved and lost all the policy details so cannot put in a claim. It showed the payment pending for 3 months then disappeared.
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alaska123 | 09 Apr 2010
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Quick to track - payment still awaited.
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| 05 Apr 2010
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