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Lufthansa UK Reviews

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Reviews and experiences from TopCashback members who have shopped with Lufthansa UK. Review this merchant

Lufthansa UK Reviews
	AFTER ONE YEAR THIS WAS DECLINED HOW VERY DISHONEST- AVOID AVOID AVOID AVOID AVOID
	snowshine \| 04 May 2020 Report Abuse
	Waste of time. Long waits, cashback declined. Better off using a comparison site (like Skyscanner) and getting a smaller cashback.
	tbiondi \| 22 Apr 2020 Report Abuse
	Doesn't pay cashback.
	Fruitbeard \| 29 Mar 2020 Report Abuse
	One year on and my claim was declined. AVOID AVOID AVOID
	snowshine \| 24 Mar 2020 Report Abuse
	Declined. "the network agency not identifying TopCashback as the last referrer for your transaction" False but nothing you can do
	rjn22 \| 06 Mar 2020 Report Abuse
	Booked with them after cleaning cookies. Didn't track, claim pending over 7 months now, not holding my breath. Waste of time.
	antoniou \| 19 Nov 2019 Report Abuse
	Have been waiting since March for the cash back - faster paying lol
	snowshine \| 25 Sep 2019 Report Abuse
	I bought 2 tickets in 1 transaction bus Lufthansa charges for them in 2 lines. You found this a perfectly valid excuse to adjust the cashback amount to 50% of what i paid. Not happy!
	mouyias \| 05 Jul 2019 Report Abuse
	Did not track. Claim taking ages.
	nehx \| 24 Jun 2019 Report Abuse
	Failed to track for correct amount. Raised a claim - merchant declined! Reading the reviews, seems common for Lufthansa. AVOID!
	markovian \| 25 Feb 2019 Report Abuse
	Twice I have purchased flights costing over £700 and twice I have had the cashback declined after many months - complete waste of time.
	colinbradshaw \| 24 Apr 2018 Report Abuse
	I wouldn't bother if I were you. I have lodged a couple of claims for missing cashback, and despite providing all the required informaiton, the merchant has declined it each time. It never traces automatically.
	sdou2 \| 11 Oct 2017 Report Abuse
	very little cash back, only on ticket price, not including taxes and surcharges.
	crippam \| 08 Sep 2017 Report Abuse
	I found LH to be unreliable. Twice it tracked and got refused when all terms met. TC helped but got a lousy response back hence unpaid when all terms met my side.
	absolutelyfabulous \| 19 Apr 2017 Report Abuse
	Second time I have had cashback declined by this merchant for no reason. For the piffling amount they would pay it's hardly worth the effort!
	Bjclark \| 12 Feb 2017 Report Abuse
	A con. They don't pay out. They initially credited my account and then declined cashback, When I raised a complaint they said it hadn't tracked, which is nonsense as it initially tracked and credited my account!
	gingerpimpernel \| 06 Feb 2017 Report Abuse
	I bought my flight yesterday. I tracked, but I'm going to review them before it even completes... Unlike other airlines I've used, Lufthansa only pay cashback on what they deem to be the ticket price. So, on a £398 flight, they claim the ticket only cost £13 earning me a massive 21p cashback. Honestly, might as well have not bothered.
	ralferoo \| 01 Feb 2017 Report Abuse
	Booked with Lufthansa via Topcashback, however, company declined TCB payment stating that TCB was not the last referral, however, this was definitely not the case just a company not honoring the agreements, Poor show from Luftansa
	jimmygea \| 11 Dec 2016 Report Abuse
	Cashback which would in any event have been neglible was not paid as "transaction could not be traced". Bizarre that a major international airline cannot keep track of its bookings!
	Bjclark \| 15 Nov 2016 Report Abuse
	Going through TCB to book tickets with Lufthansa is an absolute waste of time. I am a frequent flyer and have eight declined transactions. After lodging tickets with TCB, they have come back with: they cannot trace the transaction through TCB. Don't waste your time. Transaction does track quickly, but will get declined, and I can tell you that it will be declined with 100% certainty. This is my experience.
	gerajo2013 \| 10 Aug 2016 Report Abuse
	Cashback was tracked as soon as tickets were booked. After travel the cashback was rejected. Unreliable.
	mailtoasma \| 17 Feb 2016 Report Abuse
	Got nothing for my last ticket :/ Claim was rejected as they stated that my booking code was invalid, and that's after actually taking the flight.
	Schim \| 20 Dec 2015 Report Abuse
	My first (and only, so far) failed transaction on this site after dozens of successful ones. ''Transaction cannot be traced'' is the explanation, although I did exactly the same as with transactions with other companies.
	S_Trying \| 08 Nov 2015 Report Abuse
	Don't expect to receive your cashback from this lot! Been on the flight I booked and came back. No problems at all with the booking, but they claim I cancelled my trip. I did not!
	edillingham \| 06 Mar 2015 Report Abuse
	Cashback did not track, manual claim raised which was declined by Lufthansa after 9 months. It's a tiny amount on offer, but why bother offering if you won't pay out?
	AndrewDJ \| 20 Nov 2014 Report Abuse

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