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when you shop with Legal & General Home Insurance

Legal & General Home Insurance Reviews

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Reviews and experiences from TopCashback members who have shopped with Legal & General Home Insurance. Review this merchant

Legal & General Home Insurance Reviews
	RIDICULOUSLY long wait for cashback.
	minniemoo \| 06 Jul 2015 Report Abuse
	it took 11 months to receive the payment
	Misterfen \| 29 Jun 2015 Report Abuse
	Took nearly a year to be paid. Had to be in cash - couldn't use vouchers to increase the value.
	Chuck12 \| 23 Jun 2015 Report Abuse
	Cash back refused for no apparent reason. Do not use this merchant. You won't get your cashback
	helena5111 \| 26 Mar 2015 Report Abuse
	Same as other reviewers. I have gained over £1200 in cashback over the years but have now had this declined from L&G saying Topcashback wasn't the last referral---I don't think so. Please be aware.
	Bobajob \| 16 Mar 2015 Report Abuse
	Waited the 6 months as requested only to be rejected as apparently topcashback were not the last referral screen used to complete the transaction. Wot a load of balls, how about sending some proof of why you have scammed £75 in cashback and conned me into an expensive £145 policy. I wish I had read the reviews before purchasing.
	geordiekp \| 11 Mar 2015 Report Abuse
	Hi there, we do state on every merchant page that cashback is not guaranteed and not to make purchases on this basis alone, but we will always endeavour to get any expected amounts to you where we can. I am sorry that this has not been more positive but I hope that any future transactions are more successful for you. Best wishes, TopCashback TopCashback
	Waste of time, do not use this company! I ordered home & contents insurance in exactly the same way I do every other online transaction; it tracked for about 4 months then was declined for no reason. I submitted a claim, then couple of weeks later received a made up excuse about TopCashBack not being the last referer. Absolute rubbish, they clearly had no intention of paying from the start. I don't get why TopCashBack is advertising them as having a 99.28% satisfaction rating - of their 92 reviews more than three quarters of them are 2 stars or less! How does that give a satisfaction rating of 99.28%? Even some of the five star reviews are from reviewers trying to get their reviews seen, since TopCashBack hide the negative reviews as best they can by putting the positive ones first - they should be sorted by date with the most recent reviews first by default, like every other website does. As they regularly do not pay up, Legal and General should be removed from TopCashBack completely!
	playerone \| 10 Mar 2015 Report Abuse
	i brought my home insurance last year in September through cash back no transition recorded therefore i lodge a missing cashback . It took 6 months that cash back is confirmed on my account but before its change to payable its suddenly disappear from my account i report this to cashback but they says the company did not approve this for many reason that they dont know.i dont blame this to top cashback that company did not pay after its on confirmed status. i did not know why after 7 months waiting the cashback disappear from my account. very very sad.
	maliksaeed20 \| 08 Mar 2015 Report Abuse
	Hi there, I am sorry to hear that we were not able to provide a more positive resolution to your claim, we will always do what we can to get any expected cashback to you but it is ultimately the decision of the merchant. I hope that any future transactions go on to be more successful for you! Best wishes, TopCashback TopCashback
	Can't I give zero stars? If they refuse to pay, after I've provided all the account numbers, order time/date etc, and the policy is STILL IN PLACE, why would they refuse the cashback even after submitting a claim? Don't bother with them. Clowns.
	slanko \| 16 Feb 2015 Report Abuse
	4 months on and nowhere near seeing the cashback from this merchant. Have been informed it could be anything from another 4 weeks to 6 months before I am likely to see it. Not impressed.
	vikjm1975 \| 08 Feb 2015 Report Abuse
	Soon be time to renew my insurance for buildings and contents Still no sign of cashback will not be using again
	dusty001 \| 08 Feb 2015 Report Abuse
	Hi there, I am sorry to hear that the cashback for your transaction has still not been received, if you could get in touch with our Customer Care Team on a support ticket, we would be more than happy to look into this further for you. Best wishes, TopCashback TopCashback
	Less than 1 star.. Cut a long story short. It tracks at 0.00 then it vanishes from your account. Claim submitted. L&G make excuses. Claim rejected and total amount payable 0.00. Should be banned from TCB. Typical insurance company. Quick to take your money. But don't expect any cash back.
	Alistair_Parr \| 02 Feb 2015 Report Abuse
	Claim tracked but they declined saying I'd cancelled the policy, I still pay the policy and have proof! It's a scam, don't bother!
	Louise2208 \| 02 Feb 2015 Report Abuse
	No idea what happened. I had a claim of £60, and the tracking said it was going to be reviewed by the merchant. Three days later the claim completely disappeared from my account, I have sent an email to tcb, and had no replies.
	markybobo \| 02 Feb 2015 Report Abuse
	Tracked fully then completely declined 4 months on, even though I have the policy! Not happy! Don't bother.
	Louise2208 \| 17 Dec 2014 Report Abuse
	Bad. Did not give me the entitled cash back :-(. Also not good service when I called for a basic query
	Sarahp82 \| 18 Nov 2014 Report Abuse
	Unfortunately after a year they do not honour the cashback that initially tracked fine. Do not use this company! I will be cancelling my new policy.
	zscashback \| 10 Nov 2014 Report Abuse
	Knowing Legal and General would not pay out for at least five months I submitted an early claim with topcashback as a precaution. This resulted in cashback being allocated to my account but unfortunately it was for a single policy payout and not the combined building and insurance that I purchased. I notified topcashback of the discepancy on 30 May 2014 and am still waiting for a resolution. It will be a year in November since I purchased this policy. I am not a happy customer.
	LOUVAU \| 01 Oct 2014 Report Abuse
	Hi there, I hope that it is not too much longer until your claim is resolved and I do apologise for the time that this has taken so far. Your continued patience is very much appreciated. Kind regards, TopCashback TopCashback
	Won my business by offering Cashback in August 2013, as would be cheapest AFTER cashback, but although showing confirmed still not paid out. Seems to be a complete con; surely should be some rule about making a deal look better by offering cashback but then not honoring it?
	IanSteel2011 \| 21 Aug 2014 Report Abuse
	Tracked at zero for months and expected the £50.50 cashback but it never came. Once you are awaiting more than 200 days you can never get the cashback so you have to diarise to chase after 4 months if you haven't got it. Wait 7 months and its lost. Been with Topcashback many years and this is the only merchant to disappoint. Would not use again - insurance is only cheaper with the cashback else product too expensive.
	jonadda \| 14 Jul 2014 Report Abuse
	Hi there, I am sorry to hear that you have not been able to claim, could you contact our Customer Care Team? We would be happy to look into overriding this limit so that we can assist in getting this tracking as expected. Kind regards, TopCashback TopCashback
	Bought product in December 2013, failed to track, put "on ice" for 4 weeks sent 4 nudges to date but I'm still waiting for track today (03/06/2014) almost six months after purchase. Will think twice about using them in the future if this is an indication of their service.
	12449296520 \| 03 Jun 2014 Report Abuse
	still waiting for cashback 9 monts later.
	\| 25 May 2014 Report Abuse
	I am completely disgusted with Legal and General over my cashback claim. I followed the steps as advised, it took them ages to respond. A year later and I had still not received my cashback. I then re-insure with Legal and General for a following year. Now 18 months later and Legal and General have refused my cashback.
	gacurtis \| 12 Apr 2014 Report Abuse
	18 months after taking out insurance with Legal & General and chasing up owed cashback I was eventually declined on the grounds that i'd apparently used a separate voucher or discount code. Is bizarre and a totally made up reason as certainly didn't use any other kind of code, didn't even know such things existed for insurance.
	shatnersbasoon \| 02 Apr 2014 Report Abuse
	Don't expect your cashback to be payable within 6 months, or 3 months if you paid upfront. I purchased my combined policy in October 2013, and paid upfront, and topcashback have just informed me that payment won't be expected before July 2014!! That's 9 months, not the 3 months they advertised!!
	\| 02 Apr 2014 Report Abuse

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