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Legal & General Home Insurance Reviews

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Reviews and experiences from TopCashback members who have shopped with Legal & General Home Insurance. Review this merchant

Legal & General Home Insurance Reviews
	Took policy out Jan14....10 months on still waiting for cashback!! Wont be using again.
	STRAUGHAN \| 11 Nov 2014 Report Abuse
	On 21/08/14 I wrote "Won my business by offering cashback in August 2013, as would be cheapest after cashback, but although showing confirmed still not paid out. Seems to be a complete con; surely should be some rule about making a deal look better by offering cashback but then not honoring it?" On 22/08/14 it was suddenly payable after a year a day after writing the above - coincidence? I don't know but just to give a fairer reflection of the outcome.
	IanSteel2011 \| 22 Aug 2014 Report Abuse
	Hi there, I am glad to hear that your transaction has gone on to progress to payable for you, we can only pass the cashback on to our members once this has been received ourselves and I can assure you that it is purely a coincidence that this came through when it did. Best wishes, TopCashback TopCashback
	I am another of those who never received cashback within the normal timescales. HOWEVER almost a year later and after some harrassing of Topcashback I eventually received the money. I had all but given up but give Topcashback their due they kept to their word and chased Legal and General and it all came good in the end. I appreciate they are in the middle so thanks do go to Topcashback. I wouldn't particularly recommend Legal and General as it does seem to be luck of the drawer. Don't rely on the cashback to make the quote the cheapest as I did.
	tkharper \| 09 Aug 2014 Report Abuse
	Hi there, I am glad to hear that this came through for you in the end, I do apologise that this took longer than anticipated though. Best wishes, TopCashback TopCashback
	tracked at £0 for months then nothing. Do not rely on this cash back!
	John56 \| 02 Jul 2014 Report Abuse
	Bought insurance in July 2013. Tracked at £0.00 as expected, but no new transaction appeared after 6 months (and it is 9 months later now).
	AndrewTowers \| 01 Apr 2014 Report Abuse
	Order tracked but never became payable. Lodged a claim and after 18 months they declared that the merchant had refused.
	moonbase11 \| 02 Mar 2014 Report Abuse
	Unfortunately they do not honour the cashback they say they'll pay. Do not use this company!
	Helb17 \| 28 Feb 2014 Report Abuse
	another one that has not tracked,and the customary "on ice" delay before chasing(how can that be helpful)it is just not acceptable that one has to chase these promised cashbacks so often,with no explanation as to why it happens,and why it has not been sorted by now.T he last cashback took 2 years to get,lets hope this one is quicker.lol.
	ernst \| 21 Feb 2014 Report Abuse
	Cashback still not received 9 months on, waiting for claim to be resolved. Would only recommend if they are cheapest without cashback as I have a feeling looking at other comments I will never see my cashback! Won't be going with them when it's time to renew.
	catlavender \| 19 Jan 2014 Report Abuse
	3months plus now and still waiting for it to track even at zero ,raised the complaint via cashback. £63.50 should be the cash back plus a £10 voucher. could have got my insurance £20 cheaper but the cashback from l&g made this cheaper if I ever get it . paid in full when I purchased the policy. quick to take your hard earned cash but not to pay...this makes me wonder what would happen if I needed to claim...hmmmmm....
	pete253 \| 08 Jan 2014 Report Abuse
	Bought insurance off them in Feb 2013 , transaction not tracked . Submitted claim and have now been told , that the claim is rejected because of using other marketing channel . This is all rubbish , i purchased through topcashback and did delete all cookies before transaction . Very disappointed .
	mailsorter \| 28 Nov 2013 Report Abuse
	I followed the correct procedures for taking out a policy via Top Cash Back back in September and my account is showing £0 from this insurer. Why is it taking so long (I appreciate that the cash back offer takes a few weeks to come through but the amount I was promised is not even shown as pending in my account.
	amos1972 \| 11 Nov 2013 Report Abuse
	Still haven't got cashback and nearly 6 months
	simonpugsley \| 06 Nov 2013 Report Abuse
	Very Disappointed with L&G for reneging on its cash back offer. I took out this Insurance in good faith that the cash back offered would be honoured. It has not and continues to show as 0.00 payable in my account 9 months later. I have spoken to L&G Customer Services who initially told me it would take 6-12 months for payment to be made. NOW they tell me IT IS NOT THEIR PROBLEM and my claim is THE PROBLEM OF TOPCASHBACK. Meanwhile, TOPCASHBACK's response is I am outside of my 200 days to register my claim that has tracked and was not a complaint until I had queued patiently in line for my cash back (as you do in the UK) to find the likelihood of getting it is slim to zero. I take a little comfort from others who have left feedback that L&G have taken well over a year in some circumstances to make the cash back payment but I don't hold out much hope if Topcashback aren't won't process my claim and so many people have left feedback that they were not paid at all .... I don't understand the logic of so many giving L&G 5 stars just to have their disgust at L&G read by others. It's very misleading and skews the negative feedback percentage to positive (bizarre!)
	Donrpb \| 26 Oct 2013 Report Abuse
	I bought home insurance through this Merchant in July and yesterday they declined my cashback! Not happy! Wont be using them again!
	Lisahud82 \| 04 Oct 2013 Report Abuse
	Ater a year still not recieved the cashback.
	vicky1603 \| 21 Sep 2013 Report Abuse
	Been waiting over a year now. Claim was lodged in March after having to wait 180 days to validate. Still waiting !!!
	Martg \| 30 Aug 2013 Report Abuse
	Took a policy out in Aug 2018, been waiting all this time for payout, checked account today and pending payment is now showing a balance of zero and no confirmed payment from when originally signed up, will not use these again and recommend people go to other companies.
	DONNA56 \| 10 Mar 2019 Report Abuse
	I would give 0 stars if possible. I've had two insurance policies with Legal and General and waited for cashback for months only to query it and have it declined for spurious reasons. I clicked on the link from Topcashback and paid for a policy; how can there be any issue with that?
	Serpico19 \| 09 Nov 2018 Report Abuse
	took this out because of a cashback deal. after months of chasing they said it wont be paid. not happy
	Brovic \| 09 Oct 2018 Report Abuse
	purchased March 2016 still nothing. I have been chasing the 75 cash for a year.
	Marcelo1147 \| 05 Jan 2018 Report Abuse
	As others have stated , zero payable. They shouldn't be on this site, shows their lack of customer care, I won't use again even if they are the cheapest because of this issue
	tropical1979 \| 24 Oct 2017 Report Abuse
	I have been waiting for my cashback for 18 months now and all I get is brick walls.
	Tonester1985 \| 03 Oct 2017 Report Abuse
	policy expired and they still did not pay, even they have confirmed
	werdas \| 12 Jul 2017 Report Abuse
	went to payable at zero. Useless.
	ncampbell83 \| 27 Jun 2017 Report Abuse

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