Get up to £21.00 of your purchase back when you shop with Legal & General Home Insurance Join TopCashback Free
Get up to £21.00 of your purchase back
when you shop with Legal & General Home Insurance

Legal & General Home Insurance Reviews

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Reviews and experiences from TopCashback members who have shopped with Legal & General Home Insurance. Review this merchant
Legal & General Home Insurance Reviews
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Cashback took 8 months to get through after filling in additional forms and repeating information several times. Pretty useless!
  petachock | 25 Jun 2017 Report Abuse
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Did not receive cashback. Did not track and after almost a year of dealing with topcashback it's been declined. Argued several times including saying I can provide the receipt and policy number but legal and general just refuse and will not provide a reason apart from "terms and conditions not met". I took out a combined buildings and contents insurance, what other terms and conditions are there to meet. Very dissappointed with the way topcashback have handled my claim as they are unable to get a valid reason and also were not bothered about the fact I had 100% proof I took out a policy. Avoid legal and general as it's he first company that hasn't paid out.
  Richard200sx | 27 May 2017 Report Abuse
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Cashach declined no specific given was for a new policy no codes used
  Lindaclairesmith | 22 May 2017 Report Abuse
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Bought the insurance, but unfortunately it didn't track. Provided the requested Insurance number and ref to prove purchase. Legal and General rejected the claim without an appropriate response. I'm not blaming TopCashback....but be aware, so of these big organisations just try anything not to pay. Imagine what they're like if you wanted to claim on the insurance policy itself. Shame
  chriscoffils | 15 May 2017 Report Abuse
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Had to raise a ticket to claim and didnt pay out even though terms and conditions had been met.
  jermswain | 14 May 2017 Report Abuse
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Cashback did not track and was then after submitting a missing cashback claim it was declined for no reason other than “Did not meet terms and conditions”.
  flyingmindy | 22 Apr 2017 Report Abuse
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apalling! cashback tracked with 0 for two years; they never paid; AVOID!!
  xti_k | 28 Feb 2017 Report Abuse
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I had to submit a missing cashback claim so it was not easy to earn cutback with Legal and General
  adw123 | 10 Feb 2017 Report Abuse
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Transaction was initially tracked but then declined few months later. I raised a claim with tcb and it was pursued for few months but in the end l&g declined again saying t&c not meet. It has been about 9 months since I purchased my home insurance policy. I am gutted to have declined cashback after waiting for so many months. Not a happy customer.
  gaurav25jun | 30 Jan 2017 Report Abuse
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Absolutely shocking! This has gone on for months and I have been refused cashback for not meeting terms and conditions despite making a legitimate transaction through topcashback!! Get Legal and General off your cashback website as they quite clearly don't understand how it works and waste everyone's time.
  catherinebrown | 26 Jan 2017 Report Abuse
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Terrible didn't track. Complained to L&G they said see topcashback. Topcashback has no phone and has put my complaint till MARCH which will be passed my 14 day cooling off period so I'm cancelling. Shame!!
  ABatch | 31 Dec 2016 Report Abuse
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I have a photo saying it is tracked but it's not tracked and I want to cancel my purchase/ Not happy
  ABatch | 28 Dec 2016 Report Abuse
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Totallt disappointed with the cashback from Legal&General taking over 11 months. It was advertised as £31.50 cashback when I took out the insurance. Then it went down to £30 and now it has dropped down to £26. Now I don't know who is at fault here but this certainly doesn't leave me with much confidence in either parties. Please don't bother getting insurance with them unless it's really a good deal for you without the cashback. Because it is really not worth all the hassle I've been through chasing people up.
  bluesclues502 | 16 Dec 2016 Report Abuse
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Did not receive cashback and it took 22 months to receive a decision on my missing cashback claim
  t1germ1lk | 30 Nov 2016 Report Abuse
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No cashback after months. Waste of time.
  shioyong | 12 Aug 2016 Report Abuse
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Tokk policy out in May/Jun 15........guess what still waiting......don't hold out much hope of the payment materialising :-(
  WOSH | 13 Mar 2016 Report Abuse
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Declined cashback for no reason
  lucyanddanny | 15 Feb 2016 Report Abuse
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(No Stars) company is not honouring its promises of cashback.
  zscashback | 15 Feb 2016 Report Abuse
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Took almost 11 months to get the cashback.... NIGHTMARE
  paramount19 | 16 Dec 2015 Report Abuse
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Took out a home and contents package, cashback was refused for no reason, despite multiple challenges still refused. L&G did not even respond to a complaint direct to them. Avoid in my opinion
  Welshy_martin | 30 Sep 2015 Report Abuse
 
Hey, I am sorry your cashback has been declined. I can assure you the merchant and their network will only do this if they have solid reasons to do so. I do understand it can be frustration and would ask you to make sure the order/policy number you used for your claim is correct. Best wishes, TopCashback Support

TopCashback
 
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I purchased a home and content insurance in 14sept 2014. I haven't received any cashback almost a year now!
  vivianbose | 07 Sep 2015 Report Abuse
 
Hey, I can confirm your transaction has been payable for quite some time. All you need to do is request a payout. If you need any help with this please do send in a Support Ticket. Best wishes, TopCashback Support

TopCashback
 
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Worst experience - had to complain and took over 8 months to sort so that I could get the payment I was entitled to
  amykoti | 05 Aug 2015 Report Abuse
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Took an insurance policy out in Jan 2015 and have been told that it won't pay out until AfterXmas 2015? Too long to have to wait for cashback in my opinion.
  pauline777 | 31 Jul 2015 Report Abuse
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Declined to pay out even though I still have the insurance in place. (A con for people to purchase their products and then they don't want to pay out) be careful of this company , Fraudsters, and dishonest. I find it disgusting for them to offer cash back and the decline it.
  jon7jude | 30 Jul 2015 Report Abuse
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Don't waste your time, they don't give the promised cash back. Been chasing this since November 2014 and have only just got an answer saying NO CASHBACK will be paid.
  Baileys55551 | 17 Jul 2015 Report Abuse
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