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Get up to 6% of your purchase back
when you shop with JustPark
JustPark Reviews
Reviews and experiences from TopCashback members who have shopped with JustPark.
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JustPark Reviews
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Prepaid and reserved a parking space that when I arrived was not available. The parking space had no knowledge of the booking. After 20 minutes with the receptionist I was told this was a common occurrence with Just Park where they show spaces are available and charge people to have them turn up to have there day ruined. We had planned a family day out to the visit the Natural History Museum for my 5 year old daughters school project. I had booked 4 hours of parking nearer by so we could have a stress free trip. As we were refused parking and we did not have loose change and did not trust any more parking apps to pay for on street parking we ended up parking at the near by Sainsburys where we were permitted 2 hours as long as we purchased items. So what should of been a stress free day out, we had to rush 3 children under the age of 7 to the Museum, around it and back again before the 2 hours and purchase items in store when we arrived and left to justify parking there. After numerous emails to Just Park, they are making it the upmost difficult in obtaining a refund. I gave them the contact name and telephone number for the receptionist of the Hotel booking along with the receipts from Sainsburys showing time in and out. The response I received from Just Park was, "Thank you for confirming that with us. However, as our online phone line is an emergency line it can take up to 3 working days for us to make an outbound call to a non-emergency related incident. At our earliest availability, we will reach out and contact the receptionist. However, if they cannot confirm what we need then we will be unable to move forward with your claim." You would think with 75 registered staff within the company, that they could get hold of a landline or mobile phone. Again another example of very poor customer service where they are very happy to take your money but obtaining a refund for a service not received, impossible. So for less than 2 hours parking without a refund my outlay
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Donnello1981 | 13 Jan 2019
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last 2 times I used it, I had to submit missing cashback claims to get the money - not impressed. Previous times were OK, though.
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veritycurrall | 28 Dec 2018
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Merchant has an ongoing tracking issue, however cashback was received following a claim
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sometimesong | 26 Dec 2018
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Great parking will use again
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dorharvey | 24 Dec 2018
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Company could do better with getting cashback processed quicker as i found myself having to chase for it.
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SAD12 | 24 Sep 2018
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Very neat, clean and easy to use car park. only two minutes walk to Madamma Tussades
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maak2025 | 28 Jun 2018
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Excellent for cheap city centre parking
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njolly01 | 02 Jun 2018
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Had a problem tracking but this was all my own fault! Claimed missing cash back and it was then paid out quite promptly!
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OliverHollyoak | 03 Jan 2018
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Every time I deal with JustPark the transaction doesn't get logged. So I end up logging a ticket which takes months to resolve and on several occasions I don't get the money I am owed.
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GaryAldridge60 | 07 Dec 2017
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Very poor recently - several transactions now with no cashback, all logged for investigation
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davidrbutcher | 05 Dec 2017
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cashback and excellent parking
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grumpyoldwomen | 06 Nov 2017
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Great cashback quick return.
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Linnoir | 14 Oct 2017
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Easy to use. Tracked quickly. Saved me a packet parking at Heathrow - used Just Park to park at the Marriott hotel.
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Cabbage4histea | 12 Sep 2017
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great thank you very much!
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DannoGFC15 | 17 Jul 2017
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Very good cashback, could not welcome it enough!
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DannoGFC15 | 23 Jan 2017
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Been using for a while very good
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hurstyjel | 02 Jan 2017
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So far so good and convenient!
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samishere | 02 Oct 2016
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Excellent. Thank you.
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crypton12345 | 06 Sep 2016
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Super savings, easy to use! Highly recommend.
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beckyjames100 | 05 Sep 2016
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