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Get up to 6% of your purchase back
when you shop with JustPark
JustPark Reviews
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Reviews and experiences from TopCashback members who have shopped with JustPark.
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JustPark Reviews
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Tracked and paid quickly. Very Good
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Stevewin | 10 Mar 2016
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Cashback payment not the quickest.
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898657402 | 09 Jun 2019
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Had to submit a claim due to known tracking issues with this merchant, but all was fine after that.
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sometimesong | 05 Mar 2019
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Merchant has an ongoing tracking issue, however cashback was received following a claim
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sometimesong | 26 Dec 2018
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Company could do better with getting cashback processed quicker as i found myself having to chase for it.
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SAD12 | 24 Sep 2018
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Very good cashback, could not welcome it enough!
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DannoGFC15 | 23 Jan 2017
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Very good, easy to find
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spaldinga | 12 Mar 2016
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had to lodge a claim and not the fastest payer
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Kazmira | 06 Sep 2019
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TCB had to chase for payment
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Schomojo | 12 Jul 2019
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last 2 times I used it, I had to submit missing cashback claims to get the money - not impressed. Previous times were OK, though.
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veritycurrall | 28 Dec 2018
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Took a really long time, and had to be chased as well!
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Jbarnes769 | 14 Mar 2019
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Appalling customer service
The parking is fine but try and use their customer service who are completely useless
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dinaTCB | 26 Jun 2023
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Small Spaces False Advertising Booked a space only to find in the several pages of information that the space was only suitable for a small car. Given I was transporting an elderly relative in a wheelchair this was not an option to use a small car. This should have been advertised upfront not hidden amongst the text. JustPark aka JustFalseAdvertise & JustNoRefund. I now use yourparkingspace now. Much better service.
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rgbrgb2001 | 06 Dec 2021
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Simple process. Heartless Customer Service when someone is ill. AWFUL. No way would we ever use them again.
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simonmlewis | 09 Nov 2021
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declines cashback for no reason
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sjr1988 | 09 Sep 2020
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This is without doubt the worst app I've ever used. It was my husband's 40th last weekend and due to a train strike I booked a parking spot for 24 hours through JustPark at a nearby station - Haywards Heath - as we were going to London for a big birthday lunch. I thought I'd organised everything well and was so upset when we got to Haywards Heath that not only were there no directions to the parking spot but when we eventually did find it it was padlocked. I called the mobile number we'd been given for emergencies many times and no one answered - and no one has since. Now we were running 45 minutes late - I was almost in tears and we ended up having to pay £45 to park in the station carpark. We were over an hour late for my husband's 40th birthday celebration - what should have been a fun day became very stressful. The most disappointing thing is that I've since contacted JustPark twice and no one has bothered coming back to me. I will continue to seek compensation for their terrible service. I'm just sad this happened on such an important day for us. I advise anyone reading this to AVOID JUST PARK.
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Member1282556330700 | 04 Dec 2019
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hit and miss but always pay
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Adamtether | 06 Sep 2019
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always can not be tracked
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Zhang Zheming | 17 Jun 2019
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didnt give me my first cashback as a new member. customer service from them pretty useless too!
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PAZ113 | 13 Feb 2019
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Prepaid and reserved a parking space that when I arrived was not available. The parking space had no knowledge of the booking. After 20 minutes with the receptionist I was told this was a common occurrence with Just Park where they show spaces are available and charge people to have them turn up to have there day ruined. We had planned a family day out to the visit the Natural History Museum for my 5 year old daughters school project. I had booked 4 hours of parking nearer by so we could have a stress free trip. As we were refused parking and we did not have loose change and did not trust any more parking apps to pay for on street parking we ended up parking at the near by Sainsburys where we were permitted 2 hours as long as we purchased items. So what should of been a stress free day out, we had to rush 3 children under the age of 7 to the Museum, around it and back again before the 2 hours and purchase items in store when we arrived and left to justify parking there. After numerous emails to Just Park, they are making it the upmost difficult in obtaining a refund. I gave them the contact name and telephone number for the receptionist of the Hotel booking along with the receipts from Sainsburys showing time in and out. The response I received from Just Park was, "Thank you for confirming that with us. However, as our online phone line is an emergency line it can take up to 3 working days for us to make an outbound call to a non-emergency related incident. At our earliest availability, we will reach out and contact the receptionist. However, if they cannot confirm what we need then we will be unable to move forward with your claim." You would think with 75 registered staff within the company, that they could get hold of a landline or mobile phone. Again another example of very poor customer service where they are very happy to take your money but obtaining a refund for a service not received, impossible. So for less than 2 hours parking without a refund my outlay
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Donnello1981 | 13 Jan 2019
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Every time I deal with JustPark the transaction doesn't get logged. So I end up logging a ticket which takes months to resolve and on several occasions I don't get the money I am owed.
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GaryAldridge60 | 07 Dec 2017
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Very poor recently - several transactions now with no cashback, all logged for investigation
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davidrbutcher | 05 Dec 2017
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Can't fault the product which gives a huge saving over paying on the day, but have used it four times now without it tracking once.
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theslow1 | 14 Jun 2015
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