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Get up to 1% of your purchase back
when you shop with John Lewis & Partners
John Lewis & Partners Reviews
Reviews and experiences from TopCashback members who have shopped with John Lewis & Partners.
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John Lewis & Partners Reviews
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No cashback, again
No explanation. No reason. I know what I'm doing and use a 'clean' browser for cashback. Always gets declined. TopCashback no help as always. JL don't care either.
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jayy54 | 03 Jul 2025
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Didn’t pay out in this occasion.
Didn’t pay out in this occasion.
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carobinson3 | 01 Jul 2025
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Doesn't track
Doesn't track cashback, pointless
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Takayak | 18 Jun 2025
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John Lewis Should not be on here
I am fortunate enough to buy a lot from John Lewis, but on every occasion I have to submit a missing cash back claim as my purchase never seems to track. Other retailers that I use, track no problem at all. It seems to be a hassle to claim cashback. Perhaps that’s what they want - you to give up so cash back doesn’t get paid out.
John Lewis - if you don’t want to pay out the cash back, remove yourself from here.
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BUBBLES26 | 14 Jun 2025
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Low cashback rate and takes long...time to get it
John Lewis offers low cashback rate, and it takes more than 3 months to get cash back. Other retailers much quicker.
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worldconnectionlink | 08 Jun 2025
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Easy to use website and deal with, do what they say.
Log on to Top Cashback, navigate to store and away you go
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ShropshireLad01_ | 05 Jun 2025
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Don't waste your time.
Don't waste your time. You wont get cashback. Spent £900 with them on Household and contents insurance. Refused toi pay out despite repeated claims. No reason given just take your money and run
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Wokingmike | 29 May 2025
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Don't bother
They don't pay out and when you submit a claim it gets ignored.
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Bspencergaze | 25 May 2025
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Dreadful
No cashback was given on a £300 iPad in November. Claim closed with no explanation given
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Kathrynjayne24 | 15 May 2025
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Paid out again
Rather good at paying out and are always relatively quicker than others. I am sure I had to once put a claim in which was successful. Rather good
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carobinson3 | 12 May 2025
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Easy
I wish I had know about this sooner, such an easy way to get cash back,
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MaryanneF | 09 May 2025
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Never recognises the purchase!
Despite have proof of going via topcashback, the visit NEVER records!
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Jellie2602 | 01 May 2025
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Poor
Had 4% cashback due on a £2k purchase..£80. Declined after investigating…despite being tracked. Obviously all the small purchases…no problem! 50p, £1 or £2. I don’t bother anymore.
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helena69 | 27 Apr 2025
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Cashback paid
Cashback paid as per schedule
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Jofen100 | 15 Apr 2025
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I ENJOY RECEIVING MY CASHBACK FROM JL AS IT ARRIVES PROMPTLY AND IS EASY
THE CASH BACK I RECEIVE IS A BONUS AS JL goods are of a superior quality
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Humber62512520 | 11 Apr 2025
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Paid out on this occasion
Paid out on this occasion
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carobinson3 | 07 Apr 2025
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Pointless
What is the point of being on here. They want the advertising, but they don’t want to pay out. I always have to submit a missing claim. They should either pay up or don’t be on this site. My rating is based on the tracking, not on them as a retailer as they sell some very nice things and I buy a lot from them
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BUBBLES26 | 27 Mar 2025
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Don’t bother
They reject you for no reason. Don’t bother buying from them
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Mollyspud | 26 Mar 2025
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Didn’t pay out on two purchases of XBOX
Mostly pay out, but noticed didn’t pay out on two purchases of XBOX. Did other things. Not happy as never tracked. Will continue to leave reviews.
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carobinson3 | 02 Mar 2025
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Tracked at £0 but never paid. As happened to others.
Tracked at £0 but never paid. As happened to others. No longer trust John Lewis. So customer lost.
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billwalker01 | 15 Feb 2025
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Payout??? Topcashback should investigate!
Payout??? Topcashback should investigate!
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JllB | 13 Feb 2025
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Tracked at £0
Tracked quickly but at £0
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LL784 | 31 Jan 2025
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Never pays cashback
Despite multiple purchases, John Lewis never pays out.
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Joedrakesmith | 11 Jan 2025
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Great experience with John Lewis again
Another great experience with John Lewis. Always pay out, but takes a bit of time to come through.
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carobinson3 | 09 Jan 2025
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Ordered a few times, never pay cashback, choose other seller if possible
Ordered a few times, they offer cashback, but then declines it, avaoid if possible as plenty reliable shops. 0 stars
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taute | 02 Jan 2025
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