Get up to 5.25% of your purchase back when you shop with Jack Wills Join TopCashback Free
Get up to 5.25% of your purchase back
when you shop with Jack Wills

Jack Wills Reviews

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A “great brand” is how one TopCashback member describes Jack Wills in a review they decided to write after shopping with them through us. Other customers praise them for their quick delivery and “straightforward online ordering” process, which has resulted in them having an overall four-star rating, with one person saying: “All items came promptly - I was very pleased.”

On the whole, people who have purchased from Jack Wills through TopCashback seem impressed with the speed with which they received their cashback, with one stating it tracked within a few minutes of the order being placed. “Definitely fast paying cashback, within 10 minutes or so” and “amazed how quickly I got cashback” are just two of the comments left, while many customers say they would highly recommend the merchant. Someone who describes themselves as a “regular user of Jack Wills” explains how they received their cashback very quickly on each occasion.

Looking at the feedback left by our members, it is perhaps surprising that Jack Wills only have a one-star rating on Trustpilot. Despite this, you will discover five-star reviews. One happy customer explains how nothing seemed to be too much trouble when they contacted customer service after encountering a problem with an online order, while another is impressed by the fact their order was ready to be picked up within three days after opting for the free Click & Collect service. The high quality of their clothing also seems to be a popular reason for people leaving positive feedback, with one customer saying: “Jack Wills is a high regarded brand you can trust.”

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Jack Wills Reviews
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Why come on topcashback when you are going to decline cashback - see other reviews
  Loxy | 01 Oct 2017 Report Abuse
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Jack Wills have refused my cashback saying TCB was not the last referrer. I only use TCB and always clear cookies before signing in to my account. I am extremely disappointed and will not be using Jack Wills again.
  Ionawr | 25 Jan 2017 Report Abuse
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Poor experience, claim denied by Jack Wills & it's not the first time I've had issues with this merchant, becoming less likely to ever buy from them again. Irritating!!
  hc454 | 25 Jan 2017 Report Abuse
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Didnt track and was declined
  Butchero | 30 Nov 2016 Report Abuse
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I HAVE BEEN TURNED DOWN TWICE IN A FEW MONTHS FOR CASHBACK WITH THIS FIRM,I WILL NOT BE USING THEM AGAIN AND WOULD ADVISE OTHERS TO NOT BANK ON GETTING THEIR CASHBACK EITHER
  bettyboo74 | 21 Apr 2016 Report Abuse
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very poor product and declined cashback
  crockey1 | 07 Mar 2016 Report Abuse
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Never tracks, TCB say merchant says order wasn't placed through TCB... 4 times now!! every other retailer work, so i'm not stupid
  Duffski84 | 02 Feb 2016 Report Abuse
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I would leave 0 stars if possible. Topcashback was declined even though I bought via Topcashback. I will never buy from them again.
  Jazzie7 | 29 Jan 2016 Report Abuse
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Ordered a lot of goods, paid for delivery. Three weeks later email to say out of stock and received nothing, no refunds, no communication, lost a lot of money, tried calling them and spend a lot of phone charges, no response just has a message to say press 0 for or stay online... for nearly 30 minutes! Its so close to Christmas a number of people will have no presents, as they took my money and I don't have any more to spend till next month. Looked on twitter, there were hundreds of similar stories to mine. No goods, then email out of stock and no refunds or responses. I am still awaiting for a response and my money back from them to this day, I may have to go to the citizen advice to try and get my money back. :(
  lillybell | 12 Dec 2014 Report Abuse
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Declined for no reason and no explanation given
  emmah6981 | 30 Dec 2013 Report Abuse
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