Get up to 5.25% of your purchase back when you shop with Jack Wills Join TopCashback Free
Get up to 5.25% of your purchase back
when you shop with Jack Wills

Jack Wills Reviews

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A “great brand” is how one TopCashback member describes Jack Wills in a review they decided to write after shopping with them through us. Other customers praise them for their quick delivery and “straightforward online ordering” process, which has resulted in them having an overall four-star rating, with one person saying: “All items came promptly - I was very pleased.”

On the whole, people who have purchased from Jack Wills through TopCashback seem impressed with the speed with which they received their cashback, with one stating it tracked within a few minutes of the order being placed. “Definitely fast paying cashback, within 10 minutes or so” and “amazed how quickly I got cashback” are just two of the comments left, while many customers say they would highly recommend the merchant. Someone who describes themselves as a “regular user of Jack Wills” explains how they received their cashback very quickly on each occasion.

Looking at the feedback left by our members, it is perhaps surprising that Jack Wills only have a one-star rating on Trustpilot. Despite this, you will discover five-star reviews. One happy customer explains how nothing seemed to be too much trouble when they contacted customer service after encountering a problem with an online order, while another is impressed by the fact their order was ready to be picked up within three days after opting for the free Click & Collect service. The high quality of their clothing also seems to be a popular reason for people leaving positive feedback, with one customer saying: “Jack Wills is a high regarded brand you can trust.”

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Jack Wills Reviews
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Exellent all items came promptly I was very pleased. Will be using the cashback website to make all my purchases.
  tracysbargains | 26 Aug 2015 Report Abuse
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Cashback tracked a few minute after the order was placed! Very impressed! :)
  kylemonahan | 07 Apr 2015 Report Abuse
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good customer service
  nannymc60 | 24 Mar 2019 Report Abuse
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good customer service
  nannymc60 | 24 Mar 2019 Report Abuse
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good customer service
  nannymc60 | 24 Mar 2019 Report Abuse
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good customer service
  nannymc60 | 24 Mar 2019 Report Abuse
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2 month timescale
  Tracey_S | 21 Feb 2019 Report Abuse
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2 month timescale
  Tracey_S | 21 Feb 2019 Report Abuse
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2 month timescale
  Tracey_S | 21 Feb 2019 Report Abuse
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Took 5 months to work out
  AdamGregory2 | 14 Feb 2019 Report Abuse
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good to get cash back but had to wait a while to get it and it dropped £3.00
  Ryanjburton1 | 03 Feb 2019 Report Abuse
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212694495536
  hack_apk | 11 Oct 2018 Report Abuse
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simple and easy to use
  trishadyson140363 | 20 Feb 2018 Report Abuse
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Good quick and easy
  | 31 Mar 2017 Report Abuse
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Good, could always be quicker
  Tarek1 | 12 Aug 2016 Report Abuse
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Had to chase part of my order up as I'd bought my daughter coat for her birthday, so ordered 3 weeks in advance...a few days before I called them to find out where it was, and after hanging on the line for half an hour was told they didn't know why it was taking so long, but that I wouldn't receive the coat in time for her birthday. Was sent a £10 e-voucher as a gesture. Eventually the coat arrived a week after my daughter's birthday, so it became a Christmas present instead! My order tracked very quickly and paid out in about 7 weeks, not too bad.
  fificross | 25 Jan 2015 Report Abuse
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Wait ages for cashback from Jack Wills
  pettrie | 16 Feb 2019 Report Abuse
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had to be investigated as it was originally declined.
  | 24 Feb 2017 Report Abuse
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Think I must of been unlucky. wrong colour and size shoes arrived, even though this was sorted via the exchange, I didnt have them to give for the birthday present I was hoping. Also cash back not showing. Wont use again.
  Susanpweaver | 04 Oct 2022 Report Abuse
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Been waiting nearly 2 years for £1.50…
  teaves31 | 24 Feb 2022 Report Abuse
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Still waiting for cashback 1 year on... and it's only 59p!
  teaves31 | 31 Mar 2021 Report Abuse
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Indicated payment time was 13 weeks but we're now at 7 months with no sign. Won't be buying from Jack Wills again.
  Member1168474695834 | 30 Aug 2020 Report Abuse
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Didn't get the full cashback that was advertised
  davemcglade | 04 Jan 2019 Report Abuse
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Several transactions declined cashback whilst others worked ok. Bit of a lottery.
  ukoyster7 | 24 Dec 2018 Report Abuse
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why did my £2.50 cashback go down to 50p what a joke
  ismagram | 04 May 2018 Report Abuse
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