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Get up to 11% of your purchase back
when you shop with Hotels.com
Hotels.com Reviews
Reviews and experiences from TopCashback members who have shopped with Hotels.com.
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Hotels.com Reviews
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My favourite cashback company
Use this company regularly as has always paid out and has some great discounts and cashback rates on a regular basis. Very satisfied.
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bigdeal2324 | 13 Nov 2026
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Great cashback
Very happy with Hotels.com offering such great cashback rewards
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bonneym1 | 12 Nov 2026
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Brilliant
Great offers, tracks without issue and pays quickly as completed stays.
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GR2024 | 09 Nov 2026
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Fantastic extra benefit
Hotels.com are my go to for hotel bookings, but TopCashback means I don’t look anywhere else
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antsmith67 | 06 Nov 2026
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Quick approval
Very efficient and done within 1-2 weeks of stay
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Caafrika | 02 Nov 2026
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Quite happy with what I've received
I'm reasonably happy as although a few have been declined I can't remember now whether it was my fault (ie cancelling & rebooking). At the time I will check & if I think there was a problem I file a case.
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Judyannbanks | 02 Nov 2026
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Cashback banana
Went through top cashback,booked through hotel.com, all straightforward,no problem payout all good
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fcw39 | 01 Nov 2026
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Over the moon
Received over £80 back. Considering that most of the hotel cost was Tesco clubcard it's Amazing
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deesideexile | 30 Oct 2026
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Received quickly after stay had completed
Received over £60 cashback on my booking, very happy
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shaz4473 | 29 Oct 2026
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Easy to do make booking
Booking and tracking of booking and sharing of info. helpful along with getting competitve price as a member
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jonathap67 | 26 Oct 2026
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Great!
So easy and big savings to be made for very little effort
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glenip | 23 Oct 2026
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Very Fast Payment
Cashback was available 2 weeks after our stay, and reached my account in 24 hours. Excellent service
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malcar1952 | 22 Oct 2026
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Great experience
Cashback tracked easily for 4 different hotel stays and 2 have become payable within days of stay which is good as had helped pay for 1 night stay
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gracemaya | 20 Oct 2026
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Good cashback
Cashback takes a while to get to payment, but always seems to work and good rates.
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lynnpotter | 20 Oct 2026
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Excellent
The Cashback was available on my account within a week of returning from the hotel and in my account the next day. Very happy ??
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Denhiggy | 15 Oct 2026
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So easy
Super easy process and the best cashback rate for booking hotels I have ever seen!
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chloemoresfarm | 13 Oct 2026
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Hotels.com will do everything in their power to dodge paying out
Do not be fooled by the rates advertised for Hotels.com on TopCashback. The reality is simple: if your claim involves a substantial amount of money, they will do everything in their power to dodge paying it out.
I am an exclusive user of TopCashback — I only ever click through their platform when making purchases. For my latest stay, I followed the correct procedure to the letter. Yet, after months of waiting, my high-value cashback claim was arbitrarily rejected.
The reason provided? The absolute rubbish excuse that "TopCashback was not seen as the final referrer of the purchase."
This is factually wrong and an outright dodge. I used no third-party discount codes, visited no comparison sites, and completed the journey straight from TCB to the booking confirmation. The simple truth is that because the payout owed to me was relatively high, they manufactured a flimsy pretext to deny it.
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mikeo111 | 12 Oct 2026
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Saved some money
My initial cashback was not approved, this sometimes happens. I queried it as we got
the message on screen that it had been tracked and we ticked a section to say the accommodation had been purchased. Couple days later we got a message the order had been tracked. Excellent service.
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Maria Politi | 12 Oct 2026
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My favourite retailer
The majority of time my cashback tracks fine. I’ve saved a lot of money with this site over the years, especially when they have an increased cash back offer in. My only criticism is you have to wait until after the holiday date to get paid out.
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86598670 | 06 Oct 2026
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Excellent experience-
Received the amount of cash back advertised and was paid out really quickly, one week after my stay . Very grateful pleased
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paulatone1967 | 02 Oct 2026
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Good transaction
Tracked immediately and payment was made about 10 days after the stay, very happy all round
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Tewart | 29 Sep 2026
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Very fast payout
The transaction tracked in minutes, the listing said the payout would be 12 weeks after the final day of your stay but to my surprise it paid out in just 5 days.
Excellent stuff all round!
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NGM | 28 Sep 2026
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Fast transaction
Booked a few days away, went through topcashback, on my return my cashback was in my account.
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maxarooly | 28 Sep 2026
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So angry!
I booked 2 large bookings so that I could get the cashback rewards and after the trip the cashback was denied - TopCashback was not seen as the final referrer of the purchase". I am so angry as they were the final referrer and I am sure that because they are large payouts, they have been denied.
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madcow18 | 28 Sep 2026
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