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Get up to 11% of your purchase back when you shop with Hotels.com Join TopCashback Free
Get up to 11% of your purchase back
when you shop with Hotels.com

Hotels.com Reviews

Reviews and experiences from TopCashback members who have shopped with Hotels.com. Log in to review
Hotels.com Reviews
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Excellent
Easy to claim, pays out excellent rates.
  kobbing | 19 Dec 2023 Report Abuse
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It was very easy steps.
I have been using Top cash back from the past 2 years. I highly recommend using this app to save every little penny.
  sunuwarn687 | 18 Dec 2023 Report Abuse
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really slow - most over 6 months
just waiting each month, but need to chase this more often as often we dont recieve the cash back
  Jowilson | 17 Dec 2023 Report Abuse
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Mostly good
Sometimes tracks, sometimes doesn’t. Usually resolved if a dispute is raised.
  Graeme83 | 30 Nov 2023 Report Abuse
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Fail to pay again
Consistently fail to payout. Blanket terms not met repo we each time. Have always fully complied with terms and conditions. Might be worth using a different site to book in future and certainly don’t count in this lot paying… disappointing doesn’t really cover it
  timbuckvet | 29 Nov 2023 Report Abuse
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Slow to pay up. Give me what I am entitled to!
I paid nearly £1000 in February 2023 using Hotels.com and I use them because of the various 'perks' that they provide like money back with Topcashback and an extra night for every 10 stayed but they are slow to pay up. I don't know why I have to wait 10 months for a transaction that says they will reimburse after about 11 weeks? May rethink about whether to use them again. I used them in good faith too. Not happy.
  Jsimps | 27 Nov 2023 Report Abuse
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Good deals
Some great deals on this site.
  Benghazic | 21 Nov 2023 Report Abuse
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Not what it seems
I have booked several hotel rooms with this supplier,. Each one has offered 10%cashback. Each one has failed to pay 10% cashback: the cashback has tracked at 2%. Top cashback know about the problem and recommend that a claim is raised. This I have done. Still waiting for the issue to be resolved. One of the bookings dates back to May 2023!
  filipsaver | 16 Nov 2023 Report Abuse
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