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Get up to £38.00 of your purchase back when you shop with Go.Compare Car Insurance Join TopCashback Free
Get up to £38.00 of your purchase back
when you shop with Go.Compare Car Insurance

Go.Compare Car Insurance Reviews

Reviews and experiences from TopCashback members who have shopped with Go.Compare Car Insurance. Log in to review
Go.Compare Car Insurance Reviews
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Refused cashback
Claim refused, no reason given. Clear from recent reviews they are not paying up across the board
  skyblueox | 09 Mar 2025 Report Abuse
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Failed to honour the cashback offer
Purchased car insurance through Topcashback using a Gocompare link. jumped through every hoop, no ad blockers etc. Expecting £40 cashback, they have refused to pay out despite providing the car insurance policy number. Apparently I was not the last referral, but they are not saying who was. So as far as I am concerned they might as well have taken £40 out of my wallet.
  Jonathanpage | 03 Mar 2025 Report Abuse
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Refused cashback by gocompare
Cash back declined ,do not rely on gocompare to honour there promise.
  ssbon | 01 Mar 2025 Report Abuse
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No compare.
If you want a promise of cashback and are willing to wait a few months for it to be declined each and every time, then like I have stated each year this happens, use No-not-con-pay
  Afoxe | 01 Mar 2025 Report Abuse
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Lull you in with a good cashback offer then don't pay out. Scam artists
Isn't it funny how all the lower cashback amounts track with no problem (I've never had an eBay cashback not track) but when you come to try and get cashback for a bigger amount, for some reason they don't track. This is the official reply I got when I appealed my claim: 'We have now received a final response for your claim and been informed that we haven’t been seen as the reason this order was placed. This means we have been unable to obtain any money back on your behalf.' Look at the all the other 1 star reviews as well. They clearly just don't want to pay up.
  bluesntwos | 28 Feb 2025 Report Abuse
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Cashback Declined - wish I’d read these reviews first
Made a valid purchase and cashback was declined. Put in a claim and waited 2 months … cashback declined again with no reason given. Will never use gocompare ever again and will advise others to do the same.
  Pat_Mustard | 26 Feb 2025 Report Abuse
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Finally paid!
Having previously been declined multiple times in past years, amazingly confirmed and paid out less than a month after this years purchase.
  henners | 24 Feb 2025 Report Abuse
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Go.Compare car insurnance - cashback declined!!!
Yesterday Go.Compare car insurance declined my £38 cashback. This is a scam!!! I've already reported it. Zero stars!
  SabinaBT | 22 Feb 2025 Report Abuse
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I obtained a car insurance quote on 18/2/25 through ‘Top Cash back’ and choose ‘Go.compare website’ just after 8pm to get £40 cash back. I choose ‘Churchill Plus’ for my new car insurance quote in Go.compare website, I press the button to go to the ‘insurer website’ but a error message flagged up a few times and Go compare could not direct me to Churchill Plus website to make payment! At the end I have to call up ‘Churchill Insurance’ and gave them my quote reference no. CHU13321224916 and paid over the phone ‘£524.27’ as required (1 annual payment), in order to purchase a new car insurance starting 8/3/2025! Churchill insurance staff guaranteed me the quote ref I gave them came from Go.compare website and I will definitely get my £40 cash back through Top Cash back! In this circumstances, Go Compare website is not user friendly and disturbed the smooth online experiences from ‘ Top Cash Back’ through to ‘Go.Compare’ then to ‘Churchill Plus’ insure website, leaving customer like myself having purchased the car insurance through ‘Top Cash Back’ and ‘Go compare website’ not knowing whether we will get the £40 cash back as promised by Go Compare, causing unnecessary anxiety to customers!
  martinajustin | 18 Feb 2025 Report Abuse
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Cashback rejected
My purchase shows on top cashback link but go compare declined my cashback with no reason given. Disappointing as never had this issue through this website before.
  Trish Findlay | 16 Feb 2025 Report Abuse
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Cashback refused
Cashback refused with bs excuse.
  lacom | 12 Feb 2025 Report Abuse
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New policy not tracked
Purchased a new car insurance via GoCompare, did not track. Won't use again.
  adbgd16 | 12 Feb 2025 Report Abuse
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Zero Stars!
I'm not sure why but TCB didn't publish my original eloquent review so here's another that hopefully everyone will see. Don't use Go.Compare if you're factoring in cashback against the total cost of your insurance. At least nine times out of ten, the cashback will be declined for no good reason, as was mine. I've been using TCB for years so I know how to follow all the steps for receiving cashback but still Go.Compare declined. I've only given them one star as it's impossible to give zero. Just to reiterate, DO NOT USE!!
  gillarms | 10 Feb 2025 Report Abuse
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2 x Cashback claimed successfully
Not sure why so many are reporting that Go.Compare are not paying out cashback claims as I have had 2 payments successfully paid out in the last 3 months covering Car and House insurance.
  RoyB | 08 Feb 2025 Report Abuse
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Trash Company
I have done hundreds of transactions successfully, but GoCompare declined my cashback, no idea why, and judging by the many reviews similar to this one, it is not uncommon. I wouldn't bother risking it again.
  DJGazey | 06 Feb 2025 Report Abuse
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Avoid like a plague!!!!
Completely unreliable scammers. Cashback of course declined.
  Member183993223908 | 06 Feb 2025 Report Abuse
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Never use again!
Followed all the rules and took the policy out as per instructions but declined my cashback for no reason, really frustrating and upsetting.
  ssank | 05 Feb 2025 Report Abuse
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10 nov 23 never recieved my £250
never recieved my £250 excess from nov 23 as the claims not settled
  gus170756 | 05 Feb 2025 Report Abuse
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Declined despite giving evidence ??
Absolutely disgraceful! Took out car insurance with the AA. Went through Go.compare via TopCashback. As always, it doesn’t track if it’s a decent amount. Put in another claim (have to do this constantly). Gave them all the info (Policy number, amount, date, time). Months later they reject it and I’m sent a cheeky guide that implies it’s MY FAULT. Too many greedy companies that refuse to payout to genuine customers ??????
  Marc9282 | 03 Feb 2025 Report Abuse
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Declined
Cash back declined waste of time
  Dame Edna | 27 Jan 2025 Report Abuse
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Always get cashback
Never missed one.
  rajibul143 | 27 Jan 2025 Report Abuse
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Declined
Legitimate purchase, the only actual reason I went via go.compare was because of the cashback and because of their reputation and recognised in most households. Originally tracked as 0.00 (which it did say it would so no major surprises there). Then I had a notification to say it had been declined. When I went to fill in a claim it asked me which of the visits I had made a purchase on and I could see that before it declined it *HAD* changed to a £45 transaction in between 0.00 and the declined one but ultimately still turned down. Not impressed and hopefully will be resolved via the claims team, has been 'put on ice for 5 days' in case the merchant resolves it by themselves.
  amylou8527 | 27 Jan 2025 Report Abuse
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Scammers
Despite a legitimate purchase made - Cashback declined, I have no idea why?!
  CatalinIP13 | 27 Jan 2025 Report Abuse
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Had to manually chase, but received cashback quickly!
Used the TopCashBack compare service and go.compare, cashback did not appear, even after a few weeks, put a cashback missing request in, with the details, received a follow up email confirming my purchase and have now received the cashback. We done to the TopCashBack team for the prompt follow up and £42 cashback.
  daz2408 | 25 Jan 2025 Report Abuse
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Declined cashback for no reason
if i knew they would just decline, I wouldn't have used them for car insurance.
  Natashalimbu | 24 Jan 2025 Report Abuse
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