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Get up to £40.00 of your purchase back
when you shop with Go.Compare Car Insurance
Go.Compare Car Insurance Reviews
Reviews and experiences from TopCashback members who have shopped with Go.Compare Car Insurance.
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Go.Compare Car Insurance Reviews
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I obtained a car insurance quote on 18/2/25 through ‘Top Cash back’ and choose ‘Go.compare website’ just after 8pm to get £40 cash back. I choose ‘Churchill Plus’ for my new car insurance quote in Go.compare website, I press the button to go to the ‘insurer website’ but a error message flagged up a few times and Go compare could not direct me to Churchill Plus website to make payment!
At the end I have to call up ‘Churchill Insurance’ and gave them my quote reference no. CHU13321224916 and paid over the phone ‘£524.27’ as required (1 annual payment), in order to purchase a new car insurance starting 8/3/2025! Churchill insurance staff guaranteed me the quote ref I gave them came from Go.compare website and I will definitely get my £40 cash back through Top Cash back!
In this circumstances, Go Compare website is not user friendly and disturbed the smooth online experiences from ‘ Top Cash Back’ through to ‘Go.Compare’ then to ‘Churchill Plus’ insure website, leaving customer like myself having purchased the car insurance through ‘Top Cash Back’ and ‘Go compare website’ not knowing whether we will get the £40 cash back as promised by Go Compare, causing unnecessary anxiety to customers!
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martinajustin | 18 Feb 2025
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Cashback rejected
My purchase shows on top cashback link but go compare declined my cashback with no reason given.
Disappointing as never had this issue through this website before.
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Trish Findlay | 16 Feb 2025
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Cashback refused
Cashback refused with bs excuse.
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lacom | 12 Feb 2025
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New policy not tracked
Purchased a new car insurance via GoCompare, did not track. Won't use again.
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adbgd16 | 12 Feb 2025
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Zero Stars!
I'm not sure why but TCB didn't publish my original eloquent review so here's another that hopefully everyone will see. Don't use Go.Compare if you're factoring in cashback against the total cost of your insurance. At least nine times out of ten, the cashback will be declined for no good reason, as was mine. I've been using TCB for years so I know how to follow all the steps for receiving cashback but still Go.Compare declined. I've only given them one star as it's impossible to give zero. Just to reiterate, DO NOT USE!!
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gillarms | 10 Feb 2025
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2 x Cashback claimed successfully
Not sure why so many are reporting that Go.Compare are not paying out cashback claims as I have had 2 payments successfully paid out in the last 3 months covering Car and House insurance.
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RoyB | 08 Feb 2025
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Trash Company
I have done hundreds of transactions successfully, but GoCompare declined my cashback, no idea why, and judging by the many reviews similar to this one, it is not uncommon. I wouldn't bother risking it again.
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DJGazey | 06 Feb 2025
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Avoid like a plague!!!!
Completely unreliable scammers. Cashback of course declined.
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Member183993223908 | 06 Feb 2025
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Never use again!
Followed all the rules and took the policy out as per instructions but declined my cashback for no reason, really frustrating and upsetting.
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ssank | 05 Feb 2025
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10 nov 23 never recieved my £250
never recieved my £250 excess from nov 23 as the claims not settled
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gus170756 | 05 Feb 2025
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Declined despite giving evidence ??
Absolutely disgraceful! Took out car insurance with the AA. Went through Go.compare via TopCashback. As always, it doesn’t track if it’s a decent amount. Put in another claim (have to do this constantly). Gave them all the info (Policy number, amount, date, time). Months later they reject it and I’m sent a cheeky guide that implies it’s MY FAULT.
Too many greedy companies that refuse to payout to genuine customers ??????
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Marc9282 | 03 Feb 2025
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Declined
Cash back declined waste of time
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Dame Edna | 27 Jan 2025
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Always get cashback
Never missed one.
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rajibul143 | 27 Jan 2025
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Declined
Legitimate purchase, the only actual reason I went via go.compare was because of the cashback and because of their reputation and recognised in most households. Originally tracked as 0.00 (which it did say it would so no major surprises there). Then I had a notification to say it had been declined. When I went to fill in a claim it asked me which of the visits I had made a purchase on and I could see that before it declined it *HAD* changed to a £45 transaction in between 0.00 and the declined one but ultimately still turned down. Not impressed and hopefully will be resolved via the claims team, has been 'put on ice for 5 days' in case the merchant resolves it by themselves.
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amylou8527 | 27 Jan 2025
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Scammers
Despite a legitimate purchase made - Cashback declined, I have no idea why?!
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CatalinIP13 | 27 Jan 2025
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Had to manually chase, but received cashback quickly!
Used the TopCashBack compare service and go.compare, cashback did not appear, even after a few weeks, put a cashback missing request in, with the details, received a follow up email confirming my purchase and have now received the cashback.
We done to the TopCashBack team for the prompt follow up and £42 cashback.
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daz2408 | 25 Jan 2025
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Declined cashback for no reason
if i knew they would just decline, I wouldn't have used them for car insurance.
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Natashalimbu | 24 Jan 2025
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Don't Bother
Did everything I was supposed to do. Bought the insurance Cashback declined, no idea why.
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evandrouk | 16 Jan 2025
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Cheat
Cashback declined, no idea why, despite a legitimate purchase made
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Kmudaliar92 | 15 Jan 2025
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Scammers
Went through as always.
Declined for no good reason.
NEVER have problem with MONEYSUPERMARKET. Stick with them.
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reenie | 13 Jan 2025
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Did not pay out!
Like others I purchased from Go.compare through topcashback website. Received the notification to say my visit was recorded only for my cashback to be declined! Went through customer services and they couldn't give me a definite answer as to why the cashback was declined.
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Froogie | 11 Jan 2025
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Dont pay out
They said I didnt go via TCB even though I did so refused to pay out. Dont use them
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andytopcash2 | 10 Jan 2025
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DO NOT USE! - check out the reviews!
Like over 90% of reviewers, my Cashback was declined. Go.Compare are declining so many claims by pretending they are unaware that the purchase was made through Topcashback, that they are obviously scamming Topcashback and their customers. Alternatively, Topcashback are aware of what's happening but still allow Go.Compare to offer cashback knowing full well a large majority of claims will be declined.
As per the title of my review, DO NOT USE Go.Compare if you are expecting to receive the cashback they are offering.
I wish I'd read the reviews before buying but as they are such a huge company, I wrongly assumed they would be reasonably trustworthy. I was wrong, they are nothing but scam merchants, in fact, I'd say they are no better than thieves.
DO NOT USE!!!
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gillarms | 05 Jan 2025
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Crook.Compare - don't bother using in anticipation of cashback
Nothing new to add as you'll read from other reviews the same experiences.
I cleared cookies, ensured my browser extensions didn't block cookies, accepted go.compare cookies/tracking etc - the cashback didn't track initially so I had to input the claim manually (this was where I already expected the cashback to be rejected/denied)
3 months later and it's been rejected as go.compare advising they don't see the reason this purchase was done was due to me going through TCB.
Lesson in point - not much point going through TCB with go.compare, or don't use go.compare if they're not competitively priced without whatever £ cashback they're promising (and won't uphold)
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Luca91 | 03 Jan 2025
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Charlatans at best, Scammers at worst.
Like many others, followed instructions to the letter. The purchased tracked, no payout. Raised a ticket and provided further proof even though TCB already have all details. Get a message feom TCB to say still declined without any reason or justification. Thanks a bunch TCB, you're about as useful as an ashtray on a motorbike. Either that or the payouts are going *ahem* astray ?
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LeeWood | 02 Jan 2025
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