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Get up to 7% of your purchase back
when you shop with FRASERS

FRASERS Reviews

Reviews and experiences from TopCashback members who have shopped with FRASERS. Log in to review
FRASERS Reviews
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For some reason both of my purchases have not recieved cashback at the last minute, will stop using them through this site, each time the correct process is followed and no explanation as to why it's declined.
  Archerella | 04 Feb 2013 Report Abuse
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Bought item which trcaked then changed to 0.00 because I allegedly used a code which they supplied, worse than 3 mobile
  | 13 Dec 2012 Report Abuse
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Chase outcome - HOF cashback confirmed (03Aug) and payable shortly after. Thanks TCB and HOF.
  TCBchee | 14 Nov 2012 Report Abuse
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tracked quickly, very fast service, would use again
  Grumpy_old_women | 25 Sep 2012 Report Abuse
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Products are excellent but they offer only a small % cashback for such a large supplier that its a bit frustrating and certainly never see any offers
  hvb21966 | 16 Sep 2012 Report Abuse
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Didn't track purchase, didn't respond to manual claim. Avoid.
  Barney8000 | 25 Aug 2012 Report Abuse
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Cash back tracked but claim refused and no reason given, I assume because there was no valid reason that could be given. Not very satisfactory.
  huwypowell | 19 Aug 2012 Report Abuse
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Purchase not tracked. Claim launched. Awaiting response. Will update outcome. Recent comments here seems to suggest there may be cashback issues with this merchant? Cashback is why I've made my purchase.
  TCBchee | 10 Aug 2012 Report Abuse
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Cashback did not track. After manual claim for 1 year 6months, TCB advised claim is valid but NO PAYOUT. Pity as purchase and item all good. Will not use TCB for cashback from now.
  | 05 Aug 2012 Report Abuse
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Sad to see loyalty of regular customers doesn't appear to be as important as new customers, in terms of cashback award level. Very efficient processing of order and delivery of goods.
  yml1 | 20 Jul 2012 Report Abuse
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Not good - cashback request turned down after 6 months of waiting with no reason given.
  | 19 Jul 2012 Report Abuse
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Bought a number of items and returned some. Purchase did not track so I submitted a manual claim for the amount I'd kept. Claim declined as I'd returned some items in the order! Ho hum.
  Bramley107 | 13 Jul 2012 Report Abuse
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I love the easy to use website but the rate of cashback is a bit low. Products generally arrive prior to the specified timescale and are of the quality expected from a respected department store.
  KCB | 13 Jul 2012 Report Abuse
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First time I have ordered with HofF yet I did not receive the new customer cashback so will not bother with them in future!
  jacksback | 11 Jul 2012 Report Abuse
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Good cashback rate. Tracked in a couple of hours
  vastlordelk | 11 Jul 2012 Report Abuse
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Excellent service, good bargains plus good cashback
  archiesmum6 | 08 Jul 2012 Report Abuse
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Never seem to get cashback from House of Fraser even when submitting "missing cashback claims".
  Amanda_ojc | 23 Mar 2012 Report Abuse
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excellent
  neaverbeaver | 17 Feb 2012 Report Abuse
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The cashback offered by House of Fraser is small but the quality and price of their products is good, you get what you pay for. I have shopped many a time with HOS and will continue to do so.
  | 06 Feb 2012 Report Abuse
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House of Fraser is a super store but the cashback offer is miserable and it also takes absolute ages for them to pay. In addition, two out of my four transactions didn't track and had to be chased by customer services.
  whatnext | 20 Jan 2012 Report Abuse
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Quick speedy service - website a bit slow but good cashback to go with it
  Carla30 | 18 Jan 2012 Report Abuse
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tracked quickly
  dmpm2 | 10 Jan 2012 Report Abuse
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Excellent quality products, very cheap price (even cheaper with top cash back of course). Customer Service was excellent when I wanted to return an item that didn't fit but I had lost my delivery note. They sent another straight away.
  deballonby | 09 Jan 2012 Report Abuse
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House of Fraser does mix up your orders and often gets it wrong. They are also not generous with goodwill gestures or compensation for their mistakes or your inconvenience. However, their items are of good quality and genuine. Their delivery to shops for collection is superfast. I have not received cashback yet, so couldn't comment.
  17nov2011 | 07 Jan 2012 Report Abuse
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Excellent customer service
  | 31 Dec 2011 Report Abuse
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