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Get up to 7% of your purchase back
when you shop with FRASERS
FRASERS Reviews
Reviews and experiences from TopCashback members who have shopped with FRASERS.
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FRASERS Reviews
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As others have said cash back not tracking
I have placed 3 orders in the last week and not one of them have tracked. Historically House of Fraser tracked and paid but not recently. They should not be on the site
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Andi2020 | 07 Sep 2024
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Too Slow
Cashback has tracked and reached confirmed status for over six months and still no payout!
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cavviemum | 16 May 2024
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3 claims lodged - 2 declined so far
Have spent over £150.00 ion 3 recent occasions. Two transactions declined so far with no explanation. I suspect the third will also be declined. Very disappointing and seems unfair.
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The_Doll | 30 Apr 2024
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Do not buy from this online retailer
Ordered iPad in November delivered a smaller GB size. Tried to exchange.Ordered special offer on Black Friday didn’t get an exchange ( made out I had ordered the smaller version ( have screenshots to prove otherwise. Waited 2 months before I got my money back. BE AWARE CUSTOMER SERVICE HAS NO PHONE NUMBER!! And no service!
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Freddyeggum | 20 Feb 2024
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Doesn’t pay
Keeps declining my cash back wouldn’t bother
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Member1025206549908 | 14 Feb 2024
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Declines cashback for no reason
I ordered from house of fraser and sportsdirect (both under the same ownership????) about a week apart.... both were declined. Bit strange. All other orders I placed around the same time with different companies tracked no problem. If a company isn't going to honour it's cashback promises then topcashback.co.uk needs to cancel it's membership to the site.
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Shopaholic101 | 12 Feb 2024
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Dissappointed
Tracked at first but then declined. Had to open a claim.
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scootergirl2 | 08 Jan 2024
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Very disappointing
I ordered a cricket bat as a new customer which it turned out they didn't have. Rather than call me to ask if I'd like an alternative they cancelled the order. So I ordered a different one the same day. They tracked this as my 2nd order so I received around 10 pound less cashback. I have raised a claim that has been ignored and the cashback paid at a lower rate. I won't be using again unless this is rectified. Thank you
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qazzaq2383 | 30 Dec 2023
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Cashback Received - Easy
Transaction tracked and I received an impressive amount of cashback for buying through TopCashback. Great!
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RhonasCB | 15 Dec 2023
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Declined for no reason
My cashback tracked and then was declined. Bad company for cashback.
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Shopaholic101 | 21 Nov 2023
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...
Declined within 72 hours despite a £500 spend
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Whooshthecat | 21 Nov 2023
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Avoid this retailer & don't expect cashback
I've been on this site for 8 years and this retailer jumps through windows by appointing different affiliate networks, to avoid paying cashback. It's quite disgraceful and virtually a scam. So if you see the same item on a different site paying the same or less cashback, better to go through them and actually receive something. They do not accept claims so you won't get anything! Be warned...
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suzie278 | 09 Nov 2023
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Pleased with cashback
Good rate of cashback for new customer and paid quickly with no issues,other retailers take note
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Eugenekrabs | 12 Aug 2023
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Excellent
thanks for working together with TopCashback
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myatkaungshan | 14 Jul 2023
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Declined
Initially House of Fraser declined my cashback however after opening a case i eventually received the cash back I should have received. So not the best experience but we go there in the end.
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PaulaLP | 22 Jun 2023
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No cashback
Ordered two times from house of Fraser no cash back why be on topcashback if they don't give it they need removing
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shem1 | 21 Feb 2023
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Where is my order from the 17th with next day delivery? If you can’t provide a delivery date and a sensible refund for the terrible service, please cancel and refund plus compensation and I’ll buy from a trustworthy brand. And why haven’t you answered my emails? Rude.
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Member12111484139413 | 27 Dec 2022
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As per previous reviews, cashback declined
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fedupofwaiting | 02 Dec 2022
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I don't know what is going on, but the cashback never gets tracked on house of frasers. I stopped twice this week from here and it didn't track. It works fine on other websites.
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GavKon91 | 21 Oct 2022
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Made a purchase as new customer. Got cashback of existing customer. Have lodged a complaint. Let’s see.
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Niazi29 | 16 Oct 2022
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Not impressed. Purchased with them more than I saved but still don’t get full amount of payback from them. Some still waiting over a year.
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cityhunter123uk | 29 Sep 2022
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Declined for no reason. Wont shop at HoF again
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owright93 | 30 Aug 2022
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The sale choices and cost’s are excellent.
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Irene_Malone | 08 Aug 2022
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Thank you for an easy pleasant transaction
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Tom1967 | 20 Apr 2022
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Just like the other reviewers - Rejected cashback.
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jaykay | 04 Mar 2022
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